It is highly recommended that learners attend course Site Reliability Engineering Foundation® (SREF) Certification Training, before attending the SRE Practitioner course.
An understanding and knowledge of common SRE terminology, concepts, principles, and related work experience are recommended.
In-Person
Online
Module 1: SRE Anti-Patterns
Rebranding Ops or DevOps or Dev as SRE
Users notice an issue before you do
Measuring until my Edge
False positives are worse than no alerts
Configuration management trap for snowflakes
The Dogpile: Mob incident response
Point fixing
Production Readiness Gatekeeper
Fail-Safe really?
Module 2: SLO is a Proxy for Customer Happiness
Define SLIs that meaningfully measure the reliability of a service from a user’s perspective
Defining System boundaries in a distributed ecosystem for defining correct SLIs
Use error budgets to help your team have better discussions and make better data-driven decisions
Overall, reliability is only as good as the weakest link on your service graph
Error thresholds when 3rd party services are used
Module 3: Building Secure and Reliable Systems
SRE and their role in Building Secure and Reliable systems
Design for Changing Architecture
Fault-tolerant Design
Design for Security
Design for Resiliency
Design for Scalability
Design for Performance
Design for Reliability
Ensuring Data Security and Privacy
Module 4: Full-Stack Observability
Modern Apps are Complex & Unpredictable
Slow is the new down
Pillars of Observability
Implementing Synthetic and End-user monitoring
Observability driven development
Distributed Tracing
What happens to monitoring?
Instrumenting using Libraries and Agents
Module 5: Platform Engineering and AIOPs
Taking a Platform Centric View solves Organisational scalability challenges such as fragmentation, inconsistency, and unpredictability
How do you use AIOps to improve resiliency?
How can DataOps help you in the journey?
A simple recipe to implement AIOps
Indicative measurement of AIOps
Module 6: SRE & Incident Response Management
SRE Key Responsibilities towards incident response
DevOps & SRE and ITIL
OODA and SRE Incident Response
Closed Loop Remediation and the Advantages
Swarming – Food for Thought
AI/ML for better incident management
Module 7: Chaos Engineering
Navigating Complexity
Chaos Engineering Defined
Quick Facts about Chaos Engineering
Chaos Monkey Origin Story
Who is adopting Chaos Engineering?
Myths of Chaos
Chaos Engineering Experiments
GameDay Exercises
Security Chaos Engineering
Chaos Engineering Resources
Module 8: SRE is the Purest form of DevOps
Key Principles of SRE
SREs help increase reliability across the product spectrum
Metrics for Success
Selection of Target areas
SRE Execution Model
Cultural and Behavioral Skills are key
SRE Case study
