This course is tailored for IT professionals with experience or interest in delivering Field Service solutions for large-scale customers. Participants should possess a basic understanding of Dynamics 365 features, functionality, and navigation. The course aligns with Exam MB-240: Microsoft Dynamics 365 Field Service.
- Identify the key components involved in Field Service Implementations.
- Define the products and services that will be delivered to customers.
- Determine which pricing options to use in specific scenarios.
- Determine which resources are required.