This course aims to involve all managers who are involved in change. It may be that they are sculpting change for their business or taking their team through the respective stages of a change programme
This course aims to involve all managers who are involved in change. It may be that they are sculpting change for their business or taking their team through the respective stages of a change programme
In-Person
Online
What is Change?
To begin the day, we will discuss some basics of change, including definitions and examples.
The Change Cycle
During this session, we will explore the three phases of William Bridges’ change cycle: beginnings, endings, and transitions.
The Human Reaction to Change
This session will look at Daryl Conner’s interpretation of the human response to change through lecture and small group work.
The Pace of Change
In this session, we will look at how different people react to change in different ways and at different times through a lecture and a case study.
A Four Room Apartment
This session will explore change using Claes Janssen’s four room apartment model.
Dealing with Resistance
During this session, we will examine what resistance is and how we can overcome it to make change stick.
Adapting to Change
This session will discuss how to become resilient to change through a lecture, personal case studies, and group discussion.
Developing a Communication Strategy for Change
Delegates will be taken through various models that help identify the appropriate strategy for communication in their workplace. This will be then developed further to ensure that Kotter’s 8 steps can be validated and feedback loops exist
Strategies for Dealing with Anger
Change often makes people feel angry. We will look at some ways of dealing with our own anger and the anger of others through lecture and small group work.
Managing Stress
Change can also make people feel stressed. During this session, participants will learn some stress management and relaxation techniques.
Workshop Wrap-Up
At the end of the day, students will have an opportunity to ask questions and fill out an action plan.