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    The Implementing Cisco Advanced Call Control and Mobility Services (CLACCM) training provides you with knowledge about advanced call control and mobility services, focusing on Cisco Unified Communications Manager features such as Globalized Call Routing, Global Dial Plan Replication, Cisco Unified Mobility, Cisco Extension Mobility, SIP URI call routing, Call Admission Control, Cisco Unified Communications Manager Express and SRST gateway technologies, Cisco Unified Border Element Call deployments, signaling and media protocols, and features such as call coverage and time of day routing.

    How You'll Benefit

    This training will help you:

    Gain the skills to deploy advanced call control and mobility services in Cisco Unified Communications Manager, CME and SRST, Cisco Unified Communications Manager Express and advanced SRST gateway technologies, and Cisco Unified Border Element.
    Earn 40 CE credits toward recertification.
    What to Expect in the Exam

    The 300-815 CLACCM exam certifies your knowledge and skills related to advanced call control and mobility services, including signaling and media protocols, Cisco Unified Communications Manager Express CME/SRST gateway technologies, Cisco Unified Board Element, call control and dial planning, Cisco Unified CM Call Control, and mobility. After you pass 300-815 CLACCM exam you earn the Cisco Certified DevNet Specialist - Collaboration Call Control and Mobility Implementation certification, and you satisfy the concentration exam requirement for this professional-level certification: Cisco Certified Network Professional Collaboration (CCNP COLLABORATION)

    Live Labs:

    Analyze SIP, H.323, and Media Protocols
    Troubleshoot SIP and Media Protocols
    Implement Cisco Unified Communications Manager Supplemental Services
    Implement Call Hunting and Call Queueing in Cisco Unified Communications Manager
    Configure Cisco Unified Communications Manager Extension Mobility
    Troubleshoot Cisco Unified Communications Manager Extension Mobility
    Configure Cisco Unified Mobility
    Troubleshoot Cisco Unified Mobility
    Implement Endpoints in Cisco Unified Communications Manager Express
    Implement Endpoint Addressing and Call Routing in Cisco Unified Communications Manager Express
    Implement Calling Privileges in Cisco Unified Communications Manager Express
    Implement Globalized Call Routing
    Implement TEHO, PSTN Backup, and CoS in a Globalized Call-Routing Deployment
    Implement Advanced Survivable Remote Site Telephony
    Implement CAC
    Implement a URI-Based Dial Plan for Multisite Deployments
    Troubleshoot Globalized Call Routing
    Troubleshoot Call Admission Control
    Implement Global Dial Plan Replication
    Implement Cisco Unified Border Element
    Troubleshoot Cisco Unified Border Element

    Implementing Cisco Advanced Call Control and Mobility Services (CLACCM) Objectives

    • Analyze and troubleshoot SIP and media protocol
    • Understand call recording options and implement time-of-day routing
    • call park
    • call pickup
    • and Meet-Me conferences in Cisco Unified Communications Manager
    • Describe call recording options in Cisco Unified Communications Manager
    • Describe how to implement call coverage in Cisco Unified Communications Manager
    • Describe how to configure and troubleshoot Cisco Unified Communications Manager Extension Mobility
    • Describe how to configure and troubleshoot Cisco Unified Communications Manager Unified Mobility
    • Describe how to implement Cisco Unified Communications Manager Express for SIP phones
    • Describe how to implement globalized call routing within and between Cisco Unified Communications Manager clusters
    • Describe how to implement advanced and enhanced SRST in Cisco Unified Communications Manager and Cisco IOS gateways
    • Describe how to implement CAC and AAR in Cisco Unified Communications Manager
    • Describe how to implement URI calling in Cisco Unified Communications Manager for calls within a cluster and between clusters
    • Describe how to troubleshoot multisite Cisco Unified Communications Manager deployments
    • Describe how to implement ILS between Cisco Unified Communications Manager clusters and enable GDPR
    • Configure and troubleshoot Cisco Unified Border Element

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    Key Point of Training Programs

    • Implementing Cisco Advanced Call Control and Mobility Services (CLACCM) Prerequisites

      Who should attend
      Collaboration Engineers
      Collaboration Administrators
      Certifications
      This course is part of the following Certifications:

      Cisco Certified Network Professional Collaboration
      Prerequisites
      The knowledge and skills you are expected to have before attending this course can be found in the following Cisco Learning Offerings:

      Understanding Cisco Collaboration Foundations (CLFNDU)
      Implementing and Operating Cisco Collaboration Core Technologies (CLCOR)

    • Implementing Cisco Advanced Call Control and Mobility Services (CLACCM) Course Format

      Live Virtual Course

    • Implementing Cisco Advanced Call Control and Mobility Services (CLACCM) Outline

      Signaling and Media Protocols
      Cisco Unified Communications Manager Supplemental Services
      Call Coverage in Cisco Unified Communications Manager
      Cisco Unified Communications Manager Extension Mobility
      Cisco Unified Communications Manager Unified Mobility
      Cisco Unified Communications Manager Express
      Globalized Call Routing
      Advanced Remote Site Survivability
      Call Admission Control in Cisco Unified Communications Manager
      URI Calling in Cisco Unified Communications Manager
      Multisite Cisco Unified Communications Manager Deployments
      Global Dial Plan Replication
      Cisco Unified Border Element