Description

In this Program Management scenario-based training course you will learn program management best practises, including how to develop a business case, align program requirements with organisational objectives, execute a program roadmap, establish a governance framework, and manage stakeholders.

Developed by expert program managers — and based on approaches consistent with organisations such as GAO, OMB, and other project and program management disciplines — this Program Management course covers the key factors you need to deliver successful programs.

Learning Objectives

• Apply programme management best practices
• Align programmes with organisational strategy
• Establish and execute the programme roadmap
• Set up proper governance structure
• Apply leadership skills and competencies

Prerequisites

Recommended Experience

• Attendees should have managed or served on multiple project teams in the past

Course Outline

What is Programme Management?

• Distinguishing between a project and a program
• Defining programmes, projects, and portfolios
• Clarifying the roles of the project and programme managers
• Setting up a Program Management Office (PMO)

Aligning Programmes and Organisational Strategy

Organisational strategy

• Developing a vision, goals, and objectives
• Assessing the maturity of the organisational strategy

Enterprise architecture

• Defining the business, data, application, and technology architectures
• Describing the organisational portfolio

Defining the current “as-is” and future “to-be” states

• Assessing the “as-is” and future “to-be” states
• Determining which parts of the current state can be used
• Specifying required changes to existing systems and processes
• Establishing required new systems and retirement of systems
• Avoiding the “shelfware” syndrome
• Aligning programme requirements with EA

The Programme Business Case

Creating a defendable programme business case

• Structuring a business case
• Using a process and a template

Financial Analysis

• Determining costs and benefits
• Applying financial tools

Risks and opportunities

• Identifying risks and opportunities
• Analysing risks and prioritising initiatives

Establishing the Programme Roadmap

Programme scope

• Defining programme scope
• Developing the programme Work Breakdown Structure (WBS)

Programme roadmap

• Establishing programme components
• Selecting major milestones
• Developing the roadmap

Programme management plan

• Estimating the programme costs
• Developing subsidiary plans
• Determining resources
• Generating an acquisition strategy
• Developing a programme transition plan

Managing the Benefits

• Identifying programme benefits
• Planning benefit realisation
• Delivering programme benefits
• Reviewing and optimising benefits realisation
• Transitioning and sustaining benefits

Programme Governance and Stakeholder Engagement

Programme governance

• Establishing the proper governance structure
• Distinguishing programme, portfolio and organisational governance
• Defining the decision-making authority
• Implementing a programme governance

Stakeholder engagement

• Identifying programme stakeholders
• Creating stakeholder profiles
• Generating a stakeholders register
• Planning stakeholder engagement
• Developing a programme communications plan
• Establishing the programme management team

Programme Monitoring

Programme dashboard

• Designing the dashboard to assess programme health
• Establishing dashboard utilisation and updates

Metrics

• Identifying necessary metrics
• Selecting source of metrics
• Assessing metrics benefits vs. costs

Risks

• Identifying and classify programme risks and opportunities
• Assessing programme risks probabilities and impacts
• Selecting risks for the dashboard

Monitor and Control

• Identifying issues
• Assessing programme health

Leading a Program

Leadership skills

• Setting the vision
• Protecting the team
• Dealing with adversity
• Understanding and working with stakeholder expectations

Management skills

• Establishing and following the processes
• Selecting the right people for the right roles
• Mentoring and support
• Negotiating for resources

Communications

• Communicating effectively with staff at all levels
• Driving proper communications between project teams
• Ensuring proper communications with all stakeholders