Description

In this course, you learn how to troubleshoot and solve 60% of all cases involving Active IQ Unified Manager (AIQUM). You learn to properly frame and get assistance on the other 40%. The course materials include an exercise workbook that guides you through various troubleshooting situations.

Learning Objectives

• Install Active IQ Unified Manager on Windows and Linux
• Deploy an AIQUM OVA instance
• Examine the maintenance console
• Explore the AIQUM management interface
• Explain the performance component
• Examine application integration with AIQUM
• Locate log files and error messages

Prerequisites

• Fundamentals of ONAP Administration
• Administration of Active IQ Unified Manager
• Experience with Linux and Windows

Who Should Attend

Administrator, operator

Course Outline

Module 1: Active IQ Unified Manager Installation

• Explain the Active IQ Unified Manager architecture
• Install Unified Manager for Windows and Linux
• Deploy Unified Manager OVA
• Investigate and troubleshoot third-party dependencies for Unified Manager installations
• Learn the log files to use to troubleshoot installation issues with Unified Manager

Module 2: Maintenance console

• Explain the features offered in the maintenance console
• Describe and perform debug logging
• Explain the Active IQ Unified Manager database backup and restore process
• Upload and download files to and from the Open Virtual Appliance (OVA) distribution of Unified Manager
• Collect a support bundle
• Use Engineering Diagnostic Shell (EDS) and Engineering Remote Diagnostic Shell (ERDS) to diagnose a problem

Module 3: AIQUM UI features

• List and describe local and remote users and roles
• Identify and describe “Cluster Not Reachable” messages
• Explain, use, and troubleshoot the import of Unified Manager HTTPS certificates
• Explain Lightweight Directory Access Protocol (LDAP) and Security Assertion Markup Language (SAML) configuration for Active IQ Unified Manager 9.x
• Describe the Scale Monitor purpose and messages
• Troubleshoot issues during the addition of ONTAP systems to Unified Manager monitoring

Module 4 Active IQ Unified Manager Performance Component

• Explain the performance component functionality in Active IQ Unified Manager
• Describe the configuration and management of the performance component
• Describe how to monitor and analyze workload performance
• Identify performance data collection types and methods
• Explain performance capacity and utilization in Unified Manager
• Explain Workload Analyzer

Module 5: AIQUM application integration

• Pair Active IQ Unified Manager with OnCommand Workflow Automation (OnCommand WFA)
• Examine REST APIs
• Describe the Commvault support strategy
• Review ONTAP FlexGroup volumes
• Explain ONTAP anti-ransomware protection

Module 6: Errors and Logging

• Identify NetApp Active IQ usage and content
• Use Support Bundle logs for troubleshooting
• Identify and use the logs associated with a particular service
• Discuss reports