Description

Description

Business analysis isn’t just for analysts—it’s a valuable skill for anyone involved in improving processes, reducing costs, and driving efficiency. The Business Analysis for Non-Business Analysts workshop equips professionals with the ability to analyze business processes, identify pain points, and develop strategic solutions. Over two days, participants will sharpen critical thinking skills, master essential analysis techniques, and gain hands-on experience in conceptual design. With a mix of soft and technical skills, this workshop fosters a deeper understanding of how business analysis principles can be applied across roles and industries.

Training Objectives

• Participants will develop skills to:
• Apply business analysis concepts and techniques regardless of methodology or tools.
• Diagnose business process inefficiencies and propose viable solutions.
• Understand the big picture and its impact on decision-making.
• Use business analysis techniques to support management and drive results.
• Collect document and analyse business information.
• Conduct stakeholder interviews and document requirements.
• Improve professional communication and problem-solving skills.

Course Outline

• Competencies Covered<
• Enterprise Analysis<
• Defining business needs and solution scope<
• Developing a business case<
• Business Analysis Planning & Monitoring<
• Conducting stakeholder analysis<
• Planning business analysis approach and activities<
• Elicitation & Requirements Management<
• Gathering and documenting stakeholder needs<
• Managing solution scope and requirements<
• Requirements Analysis & Solution Assessment<
• Organizing, modeling, and validating requirements<
• Assessing proposed solutions and organizational readiness<
• Core Analytical & Communication Skills<
• Developing analytical thinking and problem-solving abilities<
• Enhancing business knowledge and communication skills<
• Mastering techniques such as document analysis, interviewing, and process modeling<
• Course Outline Summary<
• Introduction<
• Understanding business analysis and its role in today’s business landscape<
• Exploring the System Development Life Cycle (SDLC) and various methodologies<
• Enterprise Analysis<
• Defining Enterprise Analysis and its purpose<
• Identifying key sources of business information<
• Defining the Scope<
• Identifying business issues and improvement opportunities<
• Determining the functional areas and stakeholders affected<
• Establishing the project scope and objectives<
• Procedure & Process Analysis<
• Understanding key procedure analysis concepts<
• Evaluating existing procedures, forms, and reports<
• Creating process models and activity diagrams<
• Stakeholder Interviews<
• Best practices for preparing and conducting interviews<
• Effective questioning and listening techniques<
• Capturing and interpreting stakeholder requirements<
• Requirements, Assumptions & Constraints<
• Establishing SMART requirements<
• Identifying assumptions and constraints<
• Defining a Solution<
• Managing scope changes and business requirements<
• Designing process, system, and organizational changes<
• This workshop empowers professionals with the core analytical and problem-solving skills needed to identify business challenges, assess opportunities, and contribute to meaningful organizational improvements.