Description

Description

In the BCS Modelling Business Processes course, you will gain proficiency in applying industry-standard techniques for business process modelling and analysis. You’ll also grasp the framework for enhancing business processes, enabling effective Requirements Engineering and Business Process Improvement (BPI). These practices are essential for reducing development costs and minimizing potential rework throughout the organization, thereby enhancing product quality and business value.

Additionally, completion of this course equips you to sit for the BCS Modelling Business Processes exam at its conclusion.

Training Objectives

• Identify core business processes at an organisational and process level.
• Model business processes at the organisational and process level.
• Recognise the events that trigger the business processes.
• Analyse the tasks within a business process.
• Improve your business processes.
• Leverage continued support with after-course one-on-one instructor coaching and computing sandbox.

Course Outline

• Module 1: The Context for Business Processing Modelling<br />
• What is business process modelling?<
• Why model business processes?<br />
• Benefits of carrying out process modelling<br />
• Importance of modelling business processes<
• Comparing the functional and process views of organisations<br />
• Enabling business improvement and refinement<br />
• Facilitating large-scale system changes and integration<br />
• Creating effective process models<
• Performing detailed analysis<br />
• Modelling the as-is process<br />
• Identifying improvements and the to-be process<br />
• Involving stakeholders in process modelling<br />
• Creating a hierarchy of business processes<
• Organisation<br />
• Process<br />
• Task<br />
• Process modelling and Business Analysis<
• Supporting requirements engineering<br />
• Reinforcing the business case<br />
• Helping with downstream testing<
• Module 2: Using an Organisational model for processes<br />
• The strategic context for business processes<br />
• Mapping process relationships<br />
• Building an organisational view of processes<br />
• Delivering value to customers and the value proposition<
• Module 3: Modelling Business Processes<br />
• Business process modelling techniques<
• Identifying actors<br />
• Specifying the start and end point in the process<br />
• Clarifying tasks, process flows, rules, and decisions<br />
• Modelling the as-is business process<
• Events that trigger business processes<br />
• External business events<br />
• Internal business events<br />
• Time-based business events<br />
• Identifying outcomes from business processes<
• Timelines for business processes<br />
• Business process measures<br />
• Internal measures<br />
• External measures<
• Module 4: Documenting Tasks<br />
• Identifying tasks<
• One person, place, and time<br />
• Documenting steps to complete the tasks<br />
• Documenting business rules<
• “If … then … else” statements<br />
• Decision tables<br />
• Decision trees<br />
• Measuring task performance<
• Module 5: Evaluating and Improving Business Processes<br />
• Identifying problems with the as-is business processes<
• Measuring performance: time, quality, and resource usage/cost<br />
• Determining target and actual values<br />
• Aligning with corporate strategy and tactics as well as customer needs<br />
• Improving the process<
• Using problem diagnosis techniques<br />
• Process improvement techniques<br />
• Modelling the improved process<
• Checking for quality and completeness<br />
• Supporting development of the Requirements Catalogue<
• Module 6: Transitioning to the “to Be “Process<br />
• Implementation strategies<
• Creating a pilot<br />
• Deploying implementation strategies<br />
• Planning the transition<
• Simulating and refining the to-be process<br />
• Estimating resource usage<br />
• Realising benefits<br />
• Decommissioning the as-is process<
• Supporting the transition<br />
• Enabling cultural change<br />
• Supporting stakeholders through the change process<br />
• Sustaining continuous improvement