Begin your journey into the practical world of AI with our Foundation Certificate in Applied AI. This program is meticulously crafted for those starting in the field or aiming to strengthen
their foundational knowledge in Applied AI. The certificate spans the essentials of AI readiness, data-driven AI strategies, AI strategy development and skill sets, and the AI development pipeline.

Completing this 4 module program will enable you to:

• Understand the fundamental concepts and applications of Applied AI, setting a solid
foundation for further exploration and specialisation.
• Develop key skills to assess AI readiness and integrate AI strategies effectively within various
business contexts.
• Gain essential insights into the AI development process, from conceptualization to
deployment, preparing you for more advanced studies and applications in Applied AI.

Course Objectives - Introduction to AI Readiness and Generative AI - Module 1

Understand the basic concepts and history of AI and Generative AI.
Assess organisational readiness for AI integration.
Develop strategies for AI adoption and fostering an AI-compatible organisational culture.

Begin your journey into the practical world of AI with our Foundation Certificate in Applied AI. This program is meticulously crafted for those starting in the field or aiming to strengthen
their foundational knowledge in Applied AI. The certificate spans the essentials of AI readiness, data-driven AI strategies, AI strategy development and skill sets, and the AI development pipeline.

Completing this 4 module program will enable you to:

• Understand the fundamental concepts and applications of Applied AI, setting a solid
foundation for further exploration and specialisation.
• Develop key skills to assess AI readiness and integrate AI strategies effectively within various business contexts.
• Gain essential insights into the AI development process, from conceptualization to
deployment, preparing you for more advanced studies and applications in Applied AI.

Course Objectives - Harnessing the Power of AI in a Data-Driven Organisation

Comprehend the role of AI in data-driven organisations.
Implement strategies for effective data management and AI-driven decision-making.
Analyse real-world case studies of AI integration in various industries.

Begin your journey into the practical world of AI with our Foundation Certificate in Applied AI. This program is meticulously crafted for those starting in the field or aiming to strengthen
their foundational knowledge in Applied AI. The certificate spans the essentials of AI readiness, data-driven AI strategies, AI strategy development and skill sets, and the AI development pipeline.

Completing this 4 module program will enable you to:

• Understand the fundamental concepts and applications of Applied AI, setting a solid
foundation for further exploration and specialisation.
• Develop key skills to assess AI readiness and integrate AI strategies effectively within various
business contexts.
• Gain essential insights into the AI development process, from conceptualization to
deployment, preparing you for more advanced studies and applications in Applied AI.

Course Objectives - Developing an AI Strategy and Building AI Skill Sets:

Formulate a robust AI strategy aligned with business objectives.
Identify and develop essential AI skills within teams.
Foster a culture of AI literacy and continuous learning.

Begin your journey into the practical world of AI with our Foundation Certificate in Applied AI. This program is meticulously crafted for those starting in the field or aiming to strengthen
their foundational knowledge in Applied AI. The certificate spans the essentials of AI readiness, data-driven AI strategies, AI strategy development and skill sets, and the AI development pipeline.

Completing this 4 module program will enable you to:

• Understand the fundamental concepts and applications of Applied AI, setting a solid
foundation for further exploration and specialisation.
• Develop key skills to assess AI readiness and integrate AI strategies effectively within various
business contexts.
• Gain essential insights into the AI development process, from conceptualization to
deployment, preparing you for more advanced studies and applications in Applied AI.

Course Objectives - AI Development Pipeline: From Conceptualisation to Deployment:

Understand the stages of the AI project development lifecycle.
Learn best practices in AI model development deployment and scaling.
Manage ongoing monitoring and maintenance of AI systems.

Elevate your proficiency in Applied AI with our Practitioner Certificate in Applied AI, designed for individuals who have a solid foundation in AI principles and are ready to advance their skills. This advanced program covers post-AI deployment ethical considerations and AI regulations, applications of AI in NLP, the creative and innovative uses of AI, and techniques for measuring AI impact and ROI.

By completing this 4 module certification program, you will:
• Delve deeper into the ethical, regulatory, and societal impacts of AI, ensuring responsible
and compliant AI implementations.
• Explore specialized applications of AI in natural language processing and creative industries,
enhancing your capabilities in these cutting-edge areas.
• Develop expert skills in evaluating the effectiveness and ROI of AI projects, a critical
competency for any AI practitioner in business and technology sectors.

Course Objectives - Post AI Deployment: Ethical Considerations and AI Regulations:

Grasp the fundamental principles of AI ethics and their societal impact.
Navigate AI regulations and compliance requirements.
Implement ethical AI practices in organisational settings

Elevate your proficiency in Applied AI with our Practitioner Certificate in Applied AI, designed for individuals who have a solid foundation in AI principles and are ready to advance their skills. This advanced program covers post-AI deployment ethical considerations and AI regulations, applications of AI in NLP, the creative and innovative uses of AI, and techniques for measuring AI impact and ROI.

Completing this 4 module certification program will enable you to:

• Delve deeper into the ethical, regulatory, and societal impacts of AI, ensuring responsible
and compliant AI implementations.
• Explore specialised applications of AI in natural language processing and creative industries, enhancing your capabilities in these cutting-edge areas.
• Develop expert skills in evaluating the effectiveness and ROI of AI projects, a critical
competency for any AI practitioner in business and technology sectors.

Course Objectives - AI Applications in Natural Language Processing (NLP)

Understand the foundations and practical applications of NLP in AI.
Explore various NLP applications like chatbots sentiment analysis and machine translation.
Delve into advanced NLP techniques and their role in AI.

Elevate your proficiency in Applied AI with our Practitioner Certificate in Applied AI, designed for individuals who have a solid foundation in AI principles and are ready to advance their skills. This advanced program covers post-AI deployment ethical considerations and AI regulations, applications of AI in NLP, the creative and innovative uses of AI, and techniques for measuring AI impact and ROI.

Completing this 4 module certification program will enable you to:

• Delve deeper into the ethical, regulatory, and societal impacts of AI, ensuring responsible
and compliant AI implementations.
• Explore specialised applications of AI in natural language processing and creative industries, enhancing your capabilities in these cutting-edge areas.
• Develop expert skills in evaluating the effectiveness and ROI of AI projects, a critical
competency for any AI practitioner in business and technology sectors.

Course Objectives - Advanced AI Applications: Creativity and Innovation

Recognise the role of AI in creative fields and innovative product development.
Analyse case studies of AI-driven creativity and innovation in various industries.
Understand AI's impact on enhancing service delivery and customer experience.

Elevate your proficiency in Applied AI with our Practitioner Certificate in Applied AI, designed for individuals who have a solid foundation in AI principles and are ready to advance their skills. This advanced program covers post-AI deployment ethical considerations and AI regulations, applications of AI in NLP, the creative and innovative uses of AI, and techniques for measuring AI impact and ROI.

Completing this 4 module certification program will enable you to:

• Delve deeper into the ethical, regulatory, and societal impacts of AI, ensuring responsible
and compliant AI implementations.
• Explore specialised applications of AI in natural language processing and creative industries, enhancing your capabilities in these cutting-edge areas.
• Develop expert skills in evaluating the effectiveness and ROI of AI projects, a critical
competency for any AI practitioner in business and technology sectors.

Course Objectives - Measuring AI Impact and ROI in Organisational Settings

Learn techniques for evaluating the impact of AI initiatives.
Calculate and track the ROI of AI projects.
Analyse real-world examples of AI-driven business transformations.

Artificial Intelligence (AI) is set to shape the future of software solutions, unlocking the potential to develop extraordinary applications that enhance life for all. This Microsoft Azure AI Fundamentals Training provides an introduction to AI and the Microsoft services available for students to create AI solutions.

Objectives

Describe Artificial Intelligence workloads and considerations.
Describe fundamental principles of machine learning on Azure.
Describe features of computer vision workloads on Azure.
Describe features of Natural Language Processing (NLP) workloads on Azure.
Describe features of conversational AI workloads on Azure.

The Azure OpenAI Service grants access to OpenAI's robust large language models, including GPT, which powers the widely-used ChatGPT service. These models facilitate a range of natural language processing (NLP) solutions, enabling comprehension, conversation, and content generation. Users can utilize the service via REST APIs, SDKs, and Azure OpenAI Studio. This AI Solutions with Azure course will guide you through the process of provisioning the Azure OpenAI service, deploying models, and incorporating them into generative AI applications.

Objectives

Get to know the connection between artificial intelligence (AI), Responsible AI, and text, code, and image generation.
Begin building an Azure OpenAI Service solution.
Begin building apps that integrate with the Azure OpenAI Service.
Understand the concept of prompt engineering and its role in optimising Azure OpenAI models' performance.

In this course, you will learn how to:

Design tailored solutions for analysing business forms through Azure AI Document Intelligence.
Develop solutions for analysing various types of common documents using Document Intelligence.
Implement solutions for analysing diverse custom form types with Document Intelligence.
Learn to amalgamate multiple Document Intelligence models into a composite model for enhanced functionality.

Build a Natural Language Processing Solution with Azure AI Services (AI-3003) is a dynamic one-day course tailored for software developers keen on integrating AI capabilities into their applications utilising Azure AI Services and Azure AI Language. Throughout the course, participants will utilise either C# or Python programming languages to harness the power of Azure AI Language.

In this course, you will learn how to:

Designing solutions for processing natural language with Azure AI Language.
Creating solutions for analysing text using preconfigured features.
Training models for custom language solutions, specifically for question answering and conversational language understanding.
Understanding, synthesising, and translating speech.

Build an Azure AI Vision solution with Azure AI Services (AI-3004) is an immersive one-day course designed for software developers seeking to integrate AI capabilities into their applications using Azure AI Services and Azure AI Language. Throughout the course, participants will utilise either C# or Python programming languages to harness the power of Azure AI Services.

In this course, you will learn how to:

Design solutions for image analysis using prebuilt features.
Create custom vision models for classification and object detection.
Perform optical character recognition (OCR) and extracting insights from video.

This hands-on Excel data analysis training course enhances your capability to analyze large datasets and professionally present your findings. Acquire the knowledge and skills to develop more advanced spreadsheets, conduct What-If analyses, utilize functions, manipulate PivotTables, and utilize Excel's advanced features for improved business decision-making.

Throughout this Excel data analysis course, you'll employ advanced techniques to construct sophisticated spreadsheets. You'll master conducting ``What-If`` analyses, harnessing features, applying functions, manipulating PivotTables for data analysis, and presenting findings to facilitate better business decisions for planning and budgeting. Additionally, you'll learn how to automate processes and refine worksheet models.

Data science has surged in popularity in recent years, and for good reason. Companies across various industries increasingly rely on data to guide their decision-making, leading to a high demand for skilled data scientists. This comprehensive course provides the foundational skills and techniques needed to thrive in this dynamic field.
You will begin by exploring the role of a data scientist and the lifecycle of data science projects within an organization. Then, you'll develop essential technical skills, such as using Python and its relevant libraries for data analysis and visualization, preprocessing unstructured data, and building AI/ML models.

The course covers key machine learning algorithms, including linear regression, decision tree classifiers, and clustering algorithms. You'll learn to apply these techniques to real-world problems, such as predicting customer churn and building recommendation engines.

Throughout the training, you'll engage in hands-on exercises and projects, allowing you to practice your skills and build your portfolio. By the end of the course, you'll have a thorough understanding of the data science process, the tools and techniques used by data scientists, and the ability to apply these skills to real-world challenges.

In a landscape where an abundance of data is constantly being generated, developers proficient in data analytics and visualization remain highly sought after. Through ``Data Visualization with Python,`` you'll acquire the skills to harness Python alongside NumPy, Pandas, Matplotlib, and Seaborn to craft compelling data visualisations using real-world, publicly available data.
Data Visualization with Python adopts a practical, hands-on approach towards creating impactful data visuals using Python. Through numerous activities embedded within real-life business scenarios, you'll have ample opportunities to practice and implement your newfound skills in a highly relevant context.

Data Visualisation with Python caters to developers and scientists aiming to venture into data science or leverage data visualisations for enhancing their personal and professional projects. While prior experience in data analytics and visualisation is not necessary, a basic understanding of Python and familiarity with high school-level mathematics can be beneficial. Although this course is designed for beginners in data visualisation, seasoned developers can enhance their Python proficiency through hands-on engagement with real-world data.

The ``Data Science Projects with Python`` course aims to familiarize you with the Python environment tailored for data science tasks. It serves as a stepping stone in your quest to become proficient in various machine learning topics. These acquired skills will enable you to develop advanced predictive models, aligning with industry standards and delivering substantial value to businesses across diverse sectors.
``Data Science Projects with Python`` is meticulously crafted to provide practical guidance on utilizing industry-standard data analysis and machine learning tools in Python, utilizing real-world datasets. This course empowers you to grasp how to leverage pandas and Matplotlib to meticulously examine datasets through summary statistics and visualizations, extracting the desired insights effectively.

Continuing your learning journey, you will delve into data preparation techniques and the application of machine learning algorithms, such as regularized logistic regression and random forest, utilizing the scikit-learn package. You will explore techniques for fine-tuning these algorithms to yield optimal predictions on new and unseen data instances.

Advancing through subsequent chapters, you will gain a comprehensive understanding of the inner workings and outputs of these algorithms. This knowledge will not only enhance your predictive modeling capabilities but also enable you to comprehend the rationale behind these predictions.

Upon completing this course, you will possess the skills necessary to proficiently employ various machine learning algorithms for in-depth data analysis and extract actionable insights from datasets with confidence.

Hands on Training

Data Science Projects with Python takes a case study approach to simulate the working conditions you will experience when applying data science and machine learning concepts. You will be presented with a problem and a data set and walked through the steps of defining an answerable question, deciding what analysis methods to use, and implementing all of this in Python to create a deliverable.

An increasing number of enterprises are embracing data science as a pivotal driver for informed business strategies. Irrespective of the industry, the capacity to glean insights from data holds paramount importance in maintaining competitiveness in today's market. Python®, emerging as a frontrunner in data science, stands out with its extensive libraries, empowering data scientists to effortlessly load, analyze, manipulate, cleanse, and visualize data in user-friendly yet robust ways. This course is tailored to equip you with the essential skills to proficiently harness these pivotal libraries, enabling you to derive actionable insights from data, thereby delivering substantial value to the business.

Specialists in Customer Data Platforms implement solutions that offer insights into customer profiles and track engagement activities to enhance customer experiences and boost customer retention. In this Data Platform Specialty course, students will delve into the Dynamics 365 Customer Insights solution. They will learn how to unify customer data using prebuilt connectors, predict customer intent through robust segmentation, and maintain control over customer data. The course commences with the importation and transformation of customer data and concludes by extending the customer data platform solution into the Power Platform and Dynamics 365 applications.
Through Business Central, you can efficiently manage financials, automate and secure your supply chain, enhance sales strategies, improve customer service, optimize project performance, and streamline operations.
The training offers hands-on experience in configuring and deploying Microsoft Teams Phone, meetings, and certified devices, including Microsoft Teams Rooms and Surface Hub. It encompasses the management and monitoring of Teams Phone, meetings, and certified devices using tools such as the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard.
Moreover, the course addresses the configuration and deployment of Microsoft Teams Phone with PSTN connectivity through various methods, including Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing.

This course covers the fundamentals of Microsoft's version of the standard SQL language known as Transact-SQL. It encompasses both querying and modifying data in relational databases hosted on Microsoft SQL Server-based database systems, which include Microsoft SQL Server, Azure SQL Database, and Azure Synapse Analytics.
This course is beneficial for individuals requiring the ability to write basic SQL or Transact-SQL queries. This audience may include those working with data in roles such as data analysts, data engineers, data scientists, database administrators, or database developers. It is also relevant for individuals peripherally involved with data or those looking to enhance their understanding of working with data, such as solution architects, students, and technology managers.

In the Microsoft Azure Data Fundamentals course, participants will acquire foundational knowledge of essential data concepts and relevant Microsoft Azure data services. The topics covered align with the Microsoft role-based DP-900 certification exam. Students will delve into core data concepts encompassing relational, non-relational, big data, and analytics, building a foundational understanding of cloud data services within Microsoft Azure. The course covers fundamental relational data concepts and relational database services in Azure, explores Azure storage for non-relational data, and introduces the basics of Azure Cosmos DB. Additionally, students will gain insights into modern data warehousing, real-time analytics, and data visualisation.

Within this Azure Data Engineering training, participants will gain the knowledge to implement and oversee data engineering workloads on Microsoft Azure, utilizing services like Azure Synapse Analytics, Azure Data Lake Storage Gen2, Azure Stream Analytics, Azure Databricks, and more. The course emphasizes essential data engineering responsibilities such as orchestrating pipelines for data transfer and transformation, handling data files within a data lake, establishing and loading relational data warehouses, capturing and aggregating real-time data streams, and monitoring data assets and lineage.

Acquire the skills to manage machine learning solutions at cloud scale using Azure Machine Learning. This certification course in Azure Data Science guides you in utilizing your existing proficiency in Python and machine learning to oversee tasks such as data ingestion and preparation, model training and deployment, and monitoring machine learning solutions, all within the framework of Azure Machine Learning and MLflow.

The Power BI Data Analyst Training Course will cover diverse methods and optimal practices aligned with both business and technical requirements for modeling, visualizing, and analyzing data using Power BI. Additionally, the course will demonstrate how to access and process data from a variety of sources, encompassing both relational and non-relational data.
Furthermore, the training will delve into the implementation of robust security standards and policies throughout the Power BI spectrum, covering datasets and groups. Lastly, the course will address the management and deployment of reports and dashboards, facilitating sharing and content distribution.

AI-Assisted Coding: Boosting Developer Productivity and Efficiency is a hands-on, future-focused course that empowers learners to integrate AI—particularly large language models like ChatGPT—into their development workflows, driving speed, quality, and innovation in coding tasks.
Participants will gain practical skills in using AI tools to streamline code creation, optimize performance, debug more efficiently, and tackle common development challenges. From foundational web development to data transformation and scripting, this course offers comprehensive, real-world guidance on how AI is reshaping the software development landscape.

The ISTQB® Certified Tester AI Testing (CT-AI) certification is a globally recognized credential designed for professionals involved in testing artificial intelligence (AI) systems. This certification provides foundational knowledge of AI concepts, technologies, and the specific challenges associated with testing AI-driven applications. This course covers fundamental AI concepts, testing methodologies for AI systems, unique challenges such as bias and explainability, key quality characteristics like performance and security, and introduces tools and techniques for effective AI system assessment.

In this engaging ScrumMaster Training course, you will gain the necessary skills to attain certification as a ScrumMaster. You will also learn to apply the fundamentals of Agile to Scrum, fostering improved collaboration within your team.

Objective
Follow instructor-led training by Scrum Alliance Certified Scrum Trainers (CSTs).
Become a Certified ScrumMaster and servant leader to your development team, product owner, and organisation.
Apply effective facilitation for Scrum meetings.
Review effective change agent techniques to foster organisation buy-in to Scrum.
Identify opportunities to remove impediments for team members.
Fine-tune your skills with after-course instructor coaching.
A copy of The Scrum Guide is included.
Continue learning and face new challenges with after-course one-on-one instructor coaching.

Our interactive Scrum Alliance Advanced Certified ScrumMaster® training includes thought-provoking exercises and discussion followed by applied learning at your work and written reflection. You’ll learn fundamental facilitation and coaching techniques, as well as a range of Agile and Lean values and principles with a focus on team dynamics.

We use brain friendly, science based, accelerated learning techniques to help you really learn and increase your knowledge retention.

A one-to-one coaching session is included as part of the course – a valuable opportunity to reflect and challenge yourself to become an even better ScrumMaster. Further coaching support is available if you want to explore this powerful tool for professional and personal development.

Our interactive Certified Scrum Professional® - ScrumMasters (CSP-SM®) course involves a highly effective mix of exercises, discussion and, crucially, reflection – because genuine learning and personal change only happen through reflective practice. It will equip you with the knowledge and skills to work more effectively with developers, product owners and the wider organisation.

We use brain friendly, science based, accelerated learning techniques to help you really learn and increase your knowledge retention.

Each session is a combination of interactive exercises, practical real-life examples, and lively discussion and will equip you with the skills and knowledge required to be an effective coach. But the most important learning happens through application and reflection, so after the course there will be homework to practice the skills and apply the knowledge.

You’ll also receive a one-to-one coaching session – a valuable tool for taking things to the next level. You may want to access further coaching support to help apply, embed and deepen your evolving skills.

Enhance your technical expertise in agile product development through this Certified Scrum Developer® training course. Certified Scrum Developers (CSD®) showcase a working comprehension of Scrum and agile principles, coupled with specialised agile engineering skills acquired through rigorous training.

Tailored for product developers operating within a Scrum framework, this Certified Scrum Developer® course aims to familiarise students with vital tools and techniques in the Agile approach essential for constructing high-quality products in the iterative and incremental manner mandated by Scrum. These concepts form the core of the entire realm of agile product development.

Objective
Use Integrated case study to initiate (visioning), develop product roadmap, user stories, and the product.
Develop collaboration and team dynamics.
Work successfully in a Scrum team that focuses on creating products.
Bring essential collaboration skills into your team.
Encourage the understanding and adoption of agile engineering practices within your team.

In this engaging CSPO training course, you will acquire a foundational understanding of Agile and Scrum, along with the specific skills essential for achieving success as a Certified Scrum Product Owner.

Objective
Prioritise backlogs.
Effectively communicate with stakeholders.
Use the Scrum framework to manage expectations.
Follow instructor-led training by Scrum Alliance Certified Scrum Trainers (CSTs).
Become a Scrum Alliance Certified Scrum Product Owner (CSPO).
Follow Agile principles and the Scrum framework.
Build and prioritise your value-driven product backlog.
Break down epics and themes into actionable user stories.
Develop positive stakeholder relationships.

Our Advanced Certified Scrum Product Owner® course will elevate your expertise as a Product Owner, broadening your understanding and sharpening your skills. It delves deeper into the techniques of product ownership and successful product delivery. Preparing you for the most challenging scenarios as you work to maximise business value and return on investment.

Propel your career to new heights with this extremely interactive Certified Scrum Professional® – Product Owner course, where you’ll learn about the deeper elements of effective product ownership and be equipped to become a key player in shaping product success and organisational growth.

By attending our Certified Agile Scaling Practitioner training you will enhance your repertoire for managing agile scaling, with a framework that will allow you to adapt to the accelerating pace of change. Achieve multi-team, multi-site agile product development to drive sustainable, lasting transformation, and become an agile practitioner that stands out from the crowd.

Our Certified Facilitator course is for anyone interested in developing their facilitation mindset and knowledge, while learning from experienced agile facilitators. It will assist you to grow your career with impactful facilitation skills and enhance your ability to support groups of people as they collaborate, create, and make decisions towards a shared goal.

hange is inevitable. For businesses to succeed, they need leaders who can consistently deliver results despite uncertainty. Become an exceptional leader by fostering adaptive work environments and cultivating cultures that enable thriving, innovative teams. This approach will help you achieve better ROI, reduce risks, and maintain a competitive edge. Attend our Certified Agile Leader® 1 course to learn how to be an effective leader in today’s fast-paced complex world

Participate in this authorised APMG AgilePM Foundation certification course to gain insights into adapting and swiftly delivering projects to meet customer requirements. Additionally, you will undergo preparation for and complete the AgilePM Foundation exam during the class.

Objective
Prepare for the AgilePM Foundation certification exam.
Recognise the underpinning philosophy and principles of Agile.
Understand the lifecycle of an Agile project, including alternative configurations.
Apply the products produced during an Agile project and their purpose.
Apply techniques used and understand their benefits and limitations.
Identify roles and responsibilities within an Agile project.
PRINCE2 Agile Project Management manual and study guide included
Practice exams, prep questions, and additional resources included

Introducing an Agile approach has a significant impact on the role of the Business Analyst, on their existing skills and their way of working.

AgileBA training and certification is based on the AgileBA Handbook, published by the Agile Business Consortium.

The Handbook offers useful, practical and comprehensive guidance on the role of the Business Analyst working in an Agile way.

Equip your team for AgilePM® Foundation and Practitioner Certification Training by enrolling in this highly effective Agile project management certification training course. As a certified AgilePM Practitioner through APMG, you will acquire in-depth knowledge of the Agile project management methodology. You will showcase proficiency in developing solutions incrementally, enabling teams to adeptly handle changing requirements, fostering improved collaboration, and empowering individuals.

This 5-day AgilePM Certification course incorporates both exams, offering ample opportunities for discussion and exploration of the ideas and techniques underpinning the AgilePM methodology. Additionally, it allows you to take the Practitioner exam on the morning of the final day, contributing to enhanced pass marks compared to exams administered in the afternoon.

Objective
Prepare for the AgilePM Foundation and Practitioner certification exams. (Exam voucher expires 12 months from booking date)
Establish and lead a successful Agile project with the methodology developed by the DSDM Consortium.
Review practical and repeatable practices for project managers in an Agile environment.
Apply Agile techniques, such as modelling, prioritising, timeboxing, user stories, and estimating.
Manage, define, and deliver a solution acceptable to the business.

The Agile Business Analysis (AgileBA) Foundation & Practitioner course, accredited by the APMG and created in conjunction with the Agile Business Consortium, is designed to give the Business Analyst the skills needed to successfully gather, analyse, validate, and champion the requirements throughout an Agile project.

This Agile business analysis course covers the most popular Agile approaches and leverages the DSDM Agile Project Framework to guide the Agile business and analysis process through the phases of an Agile project.

By focusing on key principles of Agile business analysis, the course equips professionals with the expertise to enhance collaboration, adaptability, and value delivery in Agile environments.

Our highly interactive Certified Kanban System Design course delivers an in-depth, 360 degree understanding of Kanban. It will challenge you, expand your horizons and equip you with a mastery of Kanban’s underlying theory and problem-solving practical applications.

This interactive training course offers a comprehensive introduction to Scrum, delving into the responsibilities of each Scrum team member and illustrating how Scrum facilitates organizational, team, product, and individual growth. Scrum, with its straightforward yet potent principles, empowers teams to deliver products in iterative cycles, iterate rapidly, and adapt swiftly to changes. Join this 1-day Introduction to Scrum and harness its full potential.

This Agile Fundamentals Training course provides a comprehensive overview of the essential concepts, processes and tools of lean project management and lean methodology. You will learn how to apply these methodologies to improve the product strategy, eliminate waste and streamline the product management process. The course also covers extreme programming (XP) practices, including feedback loops and how to manage product backlog items to help deliver work efficiently. This training is designed to help product team members understand the product vision and how to continuously improve their processes for maximum impact.

In this Agile Fundamentals training, you will:

Apply the values and principles of the Agile model for product development.
Recognise the cultural and mindset challenges of being entirely successful with Agile.
Create a strong focus on the delivery of customer value.
Grow self-organising teams that frequently deliver valuable, high-quality products.
Choose from blended on-demand and instructor-led learning options.
Continue learning and face new challenges with after-course one-on-one instructor coaching.
Have the option to earn ICAgile's ICP (ICAgile Certified Professional) certification.
Access exclusive LinkedIn group membership for peer and SME community support.

In this Agile Product Ownership training, students will learn how to align backlogs to the product vision and balance the needs of the business, teams, and customers to maximise the value delivered. Achieving the Agile Product Ownership certification validates knowledge to understand customer needs and effectively deliver valuable products and services through key agile practices such as adaptive prioritisation and planning.

In this ICP-APO Certification course, you will:

Earn ICAgile’s Agile Product Ownership (ICP-APO) Certification.
Gain a comprehensive understanding of the responsibilities of product ownership.
Learn to make value-based decisions and build strong relationships with teams and stakeholders.
Acquire the knowledge and skills to plan and develop products effectively.

Attend this Agile Team Facilitation Training course and learn how collaborative workshops can be planned, organised, and run; and how each team member can contribute to achieving maximum effectiveness - while identifying potential pitfalls and how to avoid and address these. This course will also assist you in addressing aspects of your role to build capability across the wider team.

Plus, pass the post-course exam and earn Certification in Agile Team Facilitation (ICP-ATF) from the International Consortium for Agile (ICAgile). ICP-ATF is one of three Professional certifications needed to achieve ICAgile Certified Expert (ICE) in Agile Coaching.

In this ICP-ATF Certification course, you will learn how to:

Apply facilitation skills in collaborative work environments.
Use a variety of tools and techniques and the context in which they are useful.
Facilitate the various agile work practices.
Help collaborative teams on their Agile journey in the role of the Iteration Manager (Scrum Master)

This ICAgile accredited Agile Coaching training course is deeply experiential, immersing you in hands-on coaching exercises to reinforce coaching theory. You will gain the skills needed to be an effective coach and mentor to bring the best out in the teams you support – and help your team achieve maximum benefit from your Agile transformation.

Plus, pass the post-course exam and earn Certification in Agile Coaching (ICP-ACC) from the International Consortium for Agile (ICAgile). ICP-ACC is one of three Professional certifications needed to achieve ICAgile Certified Expert (ICE) in Agile Coaching.

In this ICP-ACC Certification course, you will learn how to:

The mindset and role of the Agile Coach
The techniques to coach and communicate effectively
How to mentor and coach people
What is needed to effectively start up an Agile team
How to help grow and develop teams

Many teams are seeing the benefits of applying an Agile approach to their work, including increased collaboration and engagement, more adaptability, faster delivery and improved quality. But how do we apply those same practices and principles across different portfolios, products or projects?

Our Delivery at Scale course will give you the tools and frameworks needed to apply agile to the broader context of product delivery to ensure that you deliver working products or solutions while balancing competing demands across the organisation. This experiential course focuses on real-life examples and hands-on exercises to help you uncover key concepts for implementing Agile at scale. In addition, you will learn about adaptive planning techniques and a people-centric transformation approach that can help you achieve the best outcomes for your organisation.

This experiential course focuses on real-life examples and hands-on exercises to help you uncover various key concepts for implementing Agile at scale. In addition, you will learn about adaptive planning techniques and a people-centric transformation approach that can help you achieve the best outcomes for your organisation.

In this ICP-DAS Certification course, you will learn how to:

Visualise the flow of value to optimise the entire system
Design for organisational agility
Empower the organisation to deliver effective outcomes
Align value to implement delivery at scale
Sustain continuous improvement

This ICAgile accredited Business Agility Foundations training programme offers an intense, strategic appreciation for top management to understand the ingredients to create an Agile organisation that is responsive to value creation in a disruptive environment. This practical workshop is designed to help you to speed your business up, focus on what’s important, reduce waste and red tape and, most importantly, deliver value to your business and your customers. Business Agility Accelerator is essential for leaders to jumpstart learning how to thrive in uncertainty and create organisational success.

In this ICP-BAF Certification course, you will learn how to:

Leverage the mindset and culture that business agility instills.
Use a change model based on current management thinking and human dynamics.
Examine and improve your work practices.
Define your customer(s) and how you add value to them.
Treat everything as an experiment, with empirical data and a value test and hypothesis that is either validated or disproved.
Use value stream maps, Kanban values, principles, practices, A3s, and lean thinking to eliminate waste and create space for innovation.

Are you looking to learn the role of Scrum Master, enable adoption of the Scrum framework and increase product development efficiency?

This certified course addresses the principles and theory underpinning the Scrum framework for developing, delivering, and sustaining complex products through effective team collaboration.

This course focuses on the role of the Scrum Master. Scrum Masters are responsible for promoting and supporting Scrum - as defined in The Scrum Guide - by helping everyone understand Scrum theory, practices, rules, and values.

The content, developed in partnership with the Agile Business Consortium who are leaders in promoting and enabling business agility, is purposely aimed at a less technical, wider business audience.

Using a combination of expert instruction and interactive team-based activities you will develop the knowledge and skills needed to perform the Scrum Master role.

Tailored for seasoned agile practitioners, this instructor-led Disciplined Agile Senior Scrum Master (DASSM) training course is crafted to equip you with the skills to leverage the Disciplined Agile (DA) toolkit effectively. Gain insights into optimizing team workflows, collaborating with allies within your organisation, and addressing complex challenges. Furthermore, the course will ready you for the DASSM exam and enable you to promptly apply Disciplined Agile in your leadership role.

Objectives

Successfully lead one or several agile teams.
Accelerate your ability to manage high-profile initiatives that are critical to enterprise success.

Take business agility to the next level by applying agile and lean techniques in various situations, including non-software teams.

Dive into the DA tool kit to develop a comprehensive understanding of its hundreds of practices and strategies and the trade-offs of applying them.

Learn how to apply the DA tool kit to guide your teams in choosing and evolving your best way of working (WoW) in any situation.

Use the DA tool kit to solve complex challenges commonly encountered in software and operational business teams.

Learn how to lead agile teams through key enterprise activities, such as planning, coordinating, and reporting, and be ready to show improvements in areas where your organisation is struggling.

Understand how to improve value delivery for your customers by empowering others in your organisation, nurturing emotional intelligence, and resolving conflicts.

In this two-day SAFe® Scrum Master course, participants gain insight into the Scrum Master's role within a SAFe (Scaled Agile Framework®) 6.0 enterprise. Unlike conventional Scrum Master training, which concentrates on fundamental team-level Scrum aspects, the SAFe Scrum Master course delves into the Scrum Master's responsibilities within the broader enterprise context. It equips participants to effectively plan and execute the Program Increment (PI), a pivotal driver of alignment across all levels of a SAFe organisation. This encompasses acquiring an understanding of key elements in large-scale Agile development, the facilitation of Scrum across the enterprise, and the implementation of Iteration Planning.

Participants learn to foster high-performing Agile teams by adopting the roles of servant leaders and coaches, guiding these teams to deliver maximum business value at scale. Moreover, the SAFe 6.0 Scrum Master (SSM) certification signifies that participants are equipped to assume the Scrum Master role within a SAFe environment, enhancing their value to teams and organisations implementing SAFe.

Objectives

A SAFe Scrum Master digital badge to promote your accomplishment online
Access to a variety of learning resources to support you during your SAFe journey
Access to meetup groups and other events to connect you with other SAFe Certified Professionals
Includes 1-year Scaled Agile Membership (for first time attendees of SAFe courses)
Exam included; Passing includes a certificate and digital badge to promote your accomplishment online

This two-day SAFe Advanced Scrum Master course readies existing Scrum Masters for their leadership role in guiding the success of Agile teams, programs, and the enterprise within a Scaled Agile 5.1 Framework (SAFe®) implementation.

The course encompasses the facilitation of cross-team interactions to bolster program execution and continual improvement. It elevates the Scrum paradigm by introducing scalable engineering and DevOps practices, incorporating Kanban for value flow facilitation, and fostering collaborative engagement with architects, product management, and other vital stakeholders within the broader program and enterprise contexts. Additionally, the course equips participants with actionable tools for constructing high-performing teams and explores pragmatic approaches to addressing Agile and Scrum anti-patterns in the enterprise.

Objectives

Apply SAFe principles to facilitation, enablement, and coaching in a multi-team environment
Build a high-performing team and foster relentless improvement at scale
Address Agile and Scrum anti-patterns
Support the adoption of engineering practices, DevOps, and Agile architecture
Learn to apply Kanban eXtreme Programming (XP) frameworks to optimise flow and improve the team’s work
Facilitate programme planning, execution, and delivery of end-to-end systems value
Support learning through participation in Communities of Practice and innovation cycles
SAFe 5.1 Advanced Scrum Master certificate and a digital badge to promote your accomplishment online
Includes 1-year Scaled Agile Membership (for first-time attendees of SAFe courses)
Exam included; Passing includes a certificate and digital badge to promote your accomplishment online

Acquire the expertise to excel as a key member of an Agile Release Train (ART) and develop effective collaboration skills with other teams by earning the SAFe® 6.0 Practitioner (SP Certification). In this two-day SAFe for Teams Training course, delve into a comprehensive understanding of the ART, its value delivery mechanisms, and the optimal methods to perform your role proficiently using Scrum, Kanban, and XP. Master the art of crafting stories, breaking down features, executing iterations, and planning Programme Increments. Additionally, explore the continuous delivery pipeline and embrace the DevOps culture, understand the art of seamless integration with other teams in the program, and discover the essentials for continual improvement within the train.

Objectives

Apply SAFe to scale Lean and Agile development in your enterprise
Know your team and its role on the Agile Release Train (ART)
Know all other teams on the train, their roles, and the dependencies between the teams
Plan and execute iterations, demo value, and improve your process
Plan programme increments
Integrate and work with other teams on the train
Includes 1-year Scaled Agile Membership (for first-time attendees of SAFe courses)
Continue learning and face new challenges with after-course one-on-one instructor coaching

Exclusive to SAFe®, the Release Train Engineer (RTE) is an integral member of the leadership trio alongside product managers and system architects. The RTE holds a pivotal position in guiding Agile Release Trains (ARTs) to achieve value delivery.

Enroll in SAFe RTE Training to get ready for the SAFe RTE certification exam.

Objectives

Scaled Agile RTE certification exam included
Instruction provided by certified SAFe programme consultants
Lead programmes and large solutions in a SAFe organisation
Apply Lean-Agile knowledge and tools to release value
Build a high-performing ART by becoming a servant leader and coach
Includes 1-year Scaled Agile Membership (for first-time attendees of SAFe courses)
Practice executing and continuously improving PI Planning
Learn how to coach leaders, teams, and Scrum Masters utilising new processes and mindsets
Get skills to work effectively in remote environments with distributed teams

In this two-day SAFe® certification course, you will learn to lead a Lean-Agile enterprise by leveraging the Scaled Agile Framework (SAFe) version 6.0 and its foundational principles, including:
- Lean
- Systems thinking
- Agile development
- Product development flow
- DevOps

In this interactive Agile Testing Training, participants will explore various testing methodologies essential for ensuring software meets business requirements and performs optimally in production environments. Emphasis will be placed on the collaboration between testing and development teams throughout the testing process. The course highlights the significance of User Acceptance Testing (UAT) in simulating realistic user scenarios.

Additionally, participants will gain hands-on experience in enhancing code design through refactoring techniques and managing changes using a Continuous Integration Framework. By course completion, attendees will possess a robust comprehension of software testing processes and be proficient in managing and engaging in effective testing practices.

This course aims to introduce fundamental Agile concepts, values, and principles applicable to various Agile methodologies, regardless of the type of business solution being implemented. Practical activities are incorporated to solidify these concepts, preparing delegates effectively for the BCS Foundation certificate in Agile.

A Certified Agile Service Manager (CASM) serves as the operational counterpart to a Certified Scrum Master (CSM). Collaboratively, Scrum Masters and Agile Service Managers can embed agile thinking throughout the entire IT organization, forming the foundation of a DevOps culture.

This Certified Agile Service Manager® (CASM) Certification Training introduces Agile Service Management, which involves applying and integrating agile principles into service management processes and process design projects. Agile thinking enhances IT efficiency and ensures IT continues to deliver value despite evolving requirements.

Enroll on this PRINCE2 Agile® Foundation certification course to prepare thoroughly for the PRINCE2 Agile Foundation exam and to gain insight into leveraging the compatibility between PRINCE2 and Agile methodologies. Moreover, this training program will furnish you with the necessary skills and methodologies to execute projects that meet the evolving demands of customers in today's dynamic and fast-paced business environments.
PRINCE2 Agile emphasizes the integration of PRINCE2 and Agile methodologies, combining the structured framework of PRINCE2 with the adaptability and responsiveness of Agile practices. Join this course to understand how PRINCE2 Agile amalgamates flexibility with practicality, facilitating the scalable implementation of Agile methodologies with proper governance and control.

Through engaging practice exam questions, interactive workshops, and dedicated study sessions, this training course ensures that you grasp the core principles of PRINCE2 Agile Foundation. Consequently, you will acquire the essential knowledge required for a comprehensive Agile project management solution.

Enroll on this PRINCE2 Agile® Practitioner course to enhance your chances of certification achievement. Discover how to merge the adaptability and responsiveness of Agile methodologies with the robust governance and control principles of PRINCE2. With the aid of practice exam questions, interactive workshops, and dedicated study sessions, this course equips you with the expertise needed to obtain the PRINCE2 Agile Practitioner certification. Additionally, you'll gain valuable experience in fostering a management-oriented environment conducive to successful project delivery.

All software development teams have a desire to increase their flow and throughput. With the powerful combination of Kanban and Jira, they can do just that. This one day course will introduce Kanban and demonstrate how an agile team can configure and use Jira to effectively practice Kanban, achieve flow, and begin improving throughput and predictability. To maximize learning, students will work in teams, in a common project, on a common case study.
Who should take this class?
This course is appropriate for all members of a software development team, especially those who are actively involved with creating and refining a product backlog as well as planning and executing the work. This course will also provide value for individuals outside the development team (managers, Scrum Masters, coaches, and other stakeholders) who are interested in establishing and improving flow for their team. Even teams currently practicing Scrum should consider attending this course, as Kanban is a great complementary practice for managing and improving their flow. For more information, read the Kanban Guide for Scrum Teams.

This course on Microsoft 365 Fundamentals provides an introduction to Microsoft 365, an integrated cloud platform that delivers leading productivity applications, intelligent cloud services, and robust security features. Participants will gain foundational knowledge about the considerations and advantages associated with adopting cloud services and the Software as a Service (SaaS) cloud model, with a specific emphasis on Microsoft 365 cloud service offerings. The course begins with an exploration of cloud fundamentals, offering an overview of cloud computing.

As the course progresses, participants will be acquainted with Microsoft 365 and understand how its solutions enhance productivity, facilitate collaboration, and optimize communication. The training then delves into an analysis of how Microsoft 365 manages security, compliance, privacy, and trust. It concludes with a comprehensive review of Microsoft 365 subscriptions, licenses, billing, and support.

The training offers hands-on experience in configuring and deploying Microsoft Teams Phone, meetings, and certified devices, including Microsoft Teams Rooms and Surface Hub. It encompasses the management and monitoring of Teams Phone, meetings, and certified devices using tools such as the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard.

In the Microsoft 365 Endpoint Administrator Training (MD-102) course, participants will acquire the skills to strategize and execute an endpoint deployment using contemporary deployment techniques and implementing update strategies.

The course provides an introduction to vital components of modern management, co-management approaches, and the integration of Microsoft Intune. It delves into app deployment, the management of browser-based applications, and fundamental security concepts like authentication, identities, access, and compliance policies. Technologies such as Microsoft Entra, Azure Information Protection, and Microsoft Defender for Endpoint are explored to safeguard devices and data.

Objectives
Plan and execute an endpoint deployment strategy.
Deploy and manage applications.
Implement and manage security policies.
Configure and manage Microsoft Entra.
Manage device authentication.
Implement and manage mobile application management (MAM) policies.
Implement device compliance policies.
Manage Microsoft Defender for Endpoint.
Deploy using the Microsoft Deployment Toolkit (MDT) and Configuration Manager.
Manage Windows 365 and Azure Virtual Desktop.

Are you interested in expanding your knowledge of Dynamics 365? This course on Microsoft Dynamics 365 CRM offers a comprehensive introduction to the customer engagement capabilities within Dynamics 365. You will gain a thorough understanding of customer engagement concepts, the essential capabilities of customer engagement applications, and detailed insights into each customer engagement app, including Dynamics 365 Marketing, Dynamics 365 Sales, Dynamics 365 Customer Service, and Dynamics 365 Field Service. The course incorporates both lectures and hands-on lab sessions.
The training offers hands-on experience in configuring and deploying Microsoft Teams Phone, meetings, and certified devices, including Microsoft Teams Rooms and Surface Hub. It encompasses the management and monitoring of Teams Phone, meetings, and certified devices using tools such as the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard.

Moreover, the course addresses the configuration and deployment of Microsoft Teams Phone with PSTN connectivity through various methods, including Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing.

Specialists in Customer Data Platforms implement solutions that offer insights into customer profiles and track engagement activities to enhance customer experiences and boost customer retention. In this Data Platform Specialty course, students will delve into the Dynamics 365 Customer Insights solution. They will learn how to unify customer data using prebuilt connectors, predict customer intent through robust segmentation, and maintain control over customer data. The course commences with the importation and transformation of customer data and concludes by extending the customer data platform solution into the Power Platform and Dynamics 365 applications.
Through Business Central, you can efficiently manage financials, automate and secure your supply chain, enhance sales strategies, improve customer service, optimize project performance, and streamline operations.

The training offers hands-on experience in configuring and deploying Microsoft Teams Phone, meetings, and certified devices, including Microsoft Teams Rooms and Surface Hub. It encompasses the management and monitoring of Teams Phone, meetings, and certified devices using tools such as the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard.

This Microsoft Dynamics 365 for Customer Service provides organizations with a pathway to customer success. Utilizing tools like automatic case creation and queue management allows you to optimize your time, enabling you to focus more directly on impactful interactions with your customers.

Join our team of globally recognized experts as they guide you through each step, from case creation to customer interaction and resolution. After resolving cases, leverage data analysis to glean key insights that can assist in resolving similar cases more efficiently or even preventing new issues from arising.

This course is tailored for IT professionals with experience or interest in delivering Field Service solutions for large-scale customers. Participants should possess a basic understanding of Dynamics 365 features, functionality, and navigation. The course aligns with Exam MB-240: Microsoft Dynamics 365 Field Service.

Objectives
Install and configure the customer service app
Identify common customer service scenarios
Complete a case resolution process
Analyze customer service data
Automate case management record processing
Create and use knowledge articles, entitlements, and service-level agreements
Work with Omnichannel, Connected Customer Service, and Microsoft Power Platform
Work with Customer Service Scheduling, Insights, and workspaces
Continue learning and face new challenges with after-course one-on-one instructor coaching

Are you looking to expand your knowledge of Dynamics 365? This Microsoft Dynamics 365 ERP course offers a comprehensive introduction to the finance and operations capabilities of Dynamics 365. Participants will gain familiarity with the concept of enterprise resource management (ERP) and explore the core capabilities of the finance and operations app. The course delves into individual apps, including Dynamics 365 Supply Chain Management, Dynamics 365 Finance, Dynamics 365 Commerce, Dynamics 365 Human Resources, and the ERP capabilities of Dynamics 365 Project Operations. Both lectures and hands-on labs are included in this course.

The course provides foundational skills that support a diverse range of Microsoft products, including Windows Server, Windows Client, Microsoft Azure, and Microsoft 365. While not specifically focusing on any single product, the training employs Windows Server as an illustrative example, given its role as the common platform for the mentioned products, showcasing the techniques covered in the course.

Dynamics 365 Field Service empowers organizations to enhance their market positioning by providing a range of tools for resource identification, scheduling, and workload management for mobile workers. This course is designed to equip students with the necessary skills to identify and configure key components used in delivering Field Service and mobile solutions. Crucial topics include recognizing organizational considerations influencing configuration decisions and understanding common configuration aspects. The course aims to enhance students' comprehension of the broader context and ultimate objectives related to implementations, facilitating the design of more efficient solutions aligned with customer and organizational goals.

This course is tailored for IT professionals with experience or interest in delivering Field Service solutions for large-scale customers. Participants should possess a basic understanding of Dynamics 365 features, functionality, and navigation. The course aligns with Exam MB-240: Microsoft Dynamics 365 Field Service.

Developers for Microsoft Dynamics 365 Finance and Operations Apps play a crucial role in implementing and expanding applications to meet business requirements. These candidates deliver comprehensive solutions by employing standardised application coding patterns, extensible features, and external integrations.

As for PowerApps Developers, their responsibilities encompass designing, developing, securing, extending, and integrating a platform implementation. These developers implement various solution components, including application enhancements, custom user experiences, system integrations, data conversions, custom process automation, and personalised visualisations.

This aligns with the MB-500: Microsoft Finance and Operations Apps Developer exam.
Through Business Central, you can efficiently manage financials, automate and secure your supply chain, enhance sales strategies, improve customer service, optimise project performance, and streamline operations.

The training offers hands-on experience in configuring and deploying Microsoft Teams Phone, meetings, and certified devices, including Microsoft Teams Rooms and Surface Hub. It encompasses the management and monitoring of Teams Phone, meetings, and certified devices using tools such as the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard.

This course delves into the financial elements of Dynamics 365, encompassing the configuration and utilisation of essential financial components. Participants will learn about various aspects, including accounts payable, accounts receivable, collections, budgeting, fixed assets, and additional functionalities.

Prerequisites for this course include basic accounting skills and core competencies in Dynamics 365 Core. A Dynamics 365 for Finance and Operations Functional Consultant is tasked with activities such as discovery, capturing requirements, engaging with subject matter experts and stakeholders, translating requirements, and configuring the solution and applications. The Functional Consultant implements solutions using out-of-the-box capabilities, codeless extensibility, and integrates applications and services.

This course is aligned with MB-310: Microsoft Dynamics 365 Finance.
The training offers hands-on experience in configuring and deploying Microsoft Teams Phone, meetings, and certified devices, including Microsoft Teams Rooms and Surface Hub. It encompasses the management and monitoring of Teams Phone, meetings, and certified devices using tools such as the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard.

This course will examine the necessary marketing application configuration to facilitate business growth. It will explore lead management, marketing forms and pages, segmentation, and email marketing messages. All these components are interconnected through interactive customer journey design, encompassing event and survey configuration.
Join our team of globally recognised experts as they guide you through each step, from case creation to customer interaction and resolution. After resolving cases, leverage data analysis to glean key insights that can assist in resolving similar cases more efficiently or even preventing new issues from arising.

Objectives
Configure advanced settings.
Manage marketing content, templates and integrations.
Create and manage leads.
Design and create marketing forms and pages.
Create and manage segments.
Set up and launch customer journeys.
Create and manage events.
Distribute and analyse surveys.
Continue learning and face new challenges with after-course one-on-one instructor coaching.

This course is structured to establish your foundational understanding of the Dynamics 365 Supply Chain Management application. It will encompass the most crucial features and functionalities essential for Dynamics 365 Supply Chain Management functional consultants, including product information, configuration, creation, and management of products and inventory. Additionally, it will cover supply chain management configuration and processing, transportation management features, warehouse management features, quality management, quality control functionalities, and master planning configuration and processing.

The course format involves lectures and numerous hands-on exercises. The exercises are presented in the form of case studies tailored for a Dynamics 365 Supply Chain Management functional consultant. Each exercise is based on a business scenario, followed by questions or discussions, and concludes with step-by-step guidance on performing system-related steps.

Prerequisites for this course include basic accounting skills and core competencies in Dynamics 365 Core. A Dynamics 365 for Finance and Operations Functional Consultant is tasked with activities such as discovery, capturing requirements, engaging with subject matter experts and stakeholders, translating requirements, and configuring the solution and applications. The Functional Consultant implements solutions using out-of-the-box capabilities, codeless extensibility, and integrates applications and services.

In the Microsoft 365 Endpoint Administrator Training (MD-102) course, participants will acquire the skills to strategize and execute an endpoint deployment using contemporary deployment techniques and implementing update strategies.
The course provides an introduction to vital components of modern management, co-management approaches, and the integration of Microsoft Intune. It delves into app deployment, the management of browser-based applications, and fundamental security concepts like authentication, identities, access, and compliance policies. Technologies such as Microsoft Entra, Azure Information Protection, and Microsoft Defender for Endpoint are explored to safeguard devices and data.

The Collaboration Communications Systems Engineer Training is crafted to equip participants with the knowledge and skills required to undertake the MS-721 exam and achieve the designation of a Collaboration Communications Systems Engineer. Participants are expected to have a grasp of networking fundamentals, telecommunications, audio/visual and meeting room technologies, identity and access management, as well as Microsoft Teams.

The training offers hands-on experience in configuring and deploying Microsoft Teams Phone, meetings, and certified devices, including Microsoft Teams Rooms and Surface Hub. It encompasses the management and monitoring of Teams Phone, meetings, and certified devices using tools such as the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard.

In this Employee Experience Platform Specialist course, you will acquire the skills to unite individuals and cultivate an optimal employee experience, fostering improved productivity, empathetic leadership, and a positive transformation in how employees perceive their work. Consider the current state of affairs in your organization – are individuals being treated well, or are their needs being overlooked? Do your teams share common goals with a clear sense of purpose? Are you achieving the necessary business outcomes?

The Microsoft Viva employee experience platform serves as the foundation for establishing a culture built on trust, collaboration, well-being, and active listening, aligning with your envisioned workplace. This training course aims to equip Microsoft Employee Experience Platform Specialists with an extensive understanding of Microsoft Viva, along with Microsoft 365, Teams, and SharePoint. It will delve into the identification of requirements for designing experiences related to employee onboarding, career and skill development, rewards and recognition, compensation and benefits, employee well-being, and employee retention.

The course will further guide you on how to design solutions to fulfill these requirements, collaborating with senior executive leadership, human resources, IT, adoption and change management, and learning and organisational development departments. Lastly, it will provide insights on how to continually enhance employee experiences based on data-driven analysis and feedback.

Equipping students with essential knowledge and skills, this PowerShell Training course is designed to proficiently use PowerShell for the administration and automation of Windows servers. Participants will learn to identify and construct the necessary commands for specific tasks, as well as develop scripts for advanced functions such as automating repetitive tasks and generating reports.

The course provides foundational skills that support a diverse range of Microsoft products, including Windows Server, Windows Client, Microsoft Azure, and Microsoft 365. While not specifically focusing on any single product, the training employs Windows Server as an illustrative example, given its role as the common platform for the mentioned products, showcasing the techniques covered in the course.

Gain insights into the business significance and functionalities of Microsoft Power Platform through this training. Develop uncomplicated Power Apps, establish connections with Dataverse to manage data, construct a Power BI Dashboard for business intelligence, and streamline workflows by utilising Power Automate.

Objectives
Describe the Power Platform components: Power Apps, Power BI, and Microsoft Automate.
Describe the Power Platform components: Common Data Service, Connectors, and AI (Artificial Intelligence) builder.
Describe cross-cloud scenarios across M365, Dynamics 365, Microsoft Azure, and 3rd party services.
Identify the benefits and capabilities of Power Platform.
Identify the basic functionality and business value of Power Platform components.
Implement simple solutions with Microsoft Automate, Power BI, and Power Apps.
Continue learning and face new challenges with after-course one-on-one instructor coaching.

Throughout the PL-600 Training course, participants will delve into the decisions that a Solution Architect must make during an implementation, encompassing aspects such as security, integrations, Power Apps architecture, Power Automate architecture, and beyond. The Solution Architect holds the pivotal responsibility for effectively designing, implementing, deploying, and fostering the adoption of a comprehensive solution. This role demands assurance that the solution aligns with the customer's current requirements and future needs. The course is structured to provide an initial understanding of the Solution Architect role.

Objectives
Determine what decisions a Solution Architect needs to make during an implementation.
Integrate Power Platform with other apps.
Recognise Power Apps architecture.
Identify Power Automate architecture.

This training course for Microsoft Power Platform Functional Consultants will equip you with the skills to leverage Microsoft Power Platform solutions in simplifying, automating, and empowering business processes within organisations. In the role of a Functional Consultant, you will learn to create and configure apps, automations, and solutions, serving as the link between users and the implementation team. The functional consultant advocates for the adoption of solutions within an organisation.

Key responsibilities include conducting discovery, collaborating with subject matter experts and stakeholders, capturing requirements, and aligning requirements with features. Functional consultants implement solution components, covering application enhancements, custom user experiences, system integrations, data conversions, custom process automation, and basic visualisations. This course may also include a 1-day Applied Workshop, providing an opportunity to practice Functional Consultant skills by creating an end-to-end solution for a fictitious company, including a Microsoft Dataverse database, Power Apps canvas app, and Power Automate flows.

In this three-day Power Platform App Maker course, you will learn how to construct applications using low-code techniques, streamlining, automating, and transforming business tasks and processes through Microsoft Power Platform. Additionally, the course may incorporate a one-day Applied Workshop, which is currently in preview. This workshop provides an opportunity to apply your App Maker skills by creating a comprehensive solution to address a fictional company's problem. The solution will encompass a Microsoft Dataverse database, a Power Apps canvas app, and Power Automate flows.

In this Microsoft Power Platform App Maker training, you will learn how to:

Design business solutions using Power Platform App Maker.
Analyse and visualise data using Power BI.
Create business solutions using Power Platform App Maker.

Organisations can enhance their operational efficiency through the streamlined, automated, and transformative capabilities of the Microsoft Power Platform. This Advanced Microsoft Power Platform Developer course empowers students to acquire the skills necessary for constructing Power Apps, automating flows, and expanding the platform to fulfill diverse business requirements and tackle intricate business challenges.

Objectives
Create a technical design.
Configure Common Data Service.
Create and configure Power Apps.
Configure business process automation.
Extend the user experience.
Extend the platform.
Develop Integrations.

Participants in this Microsoft Power Automate RPA Developer (PL-500) course focus on automating time-consuming and repetitive tasks through the use of Microsoft Power Automate. They analyse solution requirements, generate process documentation, and craft, troubleshoot, and assess solutions. These candidates engage with business stakeholders to enhance and automate business workflows, collaborating with administrators to deploy solutions in production environments and provide ongoing support.

In this Microsoft Power Automate RPA Developer (PL-500) course, you will learn how to:

Design RPA solutions.
Develop RPA solutions.
Deploy and manage RPA solutions.

The Managing Microsoft Teams Training course is tailored for individuals aspiring to take on the role of a Microsoft 365 Teams Admin. A Microsoft Teams administrator is responsible for strategizing, deploying, configuring, and overseeing Microsoft Teams to optimize collaboration and communication within a Microsoft 365 environment.
Throughout this course, participants will explore diverse Teams management tools, security and compliance features specific to Teams, network prerequisites for Teams deployment, and various Teams settings and policies essential for managing the collaboration and communication experience within Teams.

The Managing Microsoft Teams Training course is tailored for individuals aspiring to take on the role of a Microsoft 365 Teams Admin. A Microsoft Teams administrator is responsible for strategizing, deploying, configuring, and overseeing Microsoft Teams to optimize collaboration and communication within a Microsoft 365 environment.
Throughout this course, participants will explore diverse Teams management tools, security and compliance features specific to Teams, network prerequisites for Teams deployment, and various Teams settings and policies essential for managing the collaboration and communication experience within Teams.

The Introduction to SharePoint for Office 365 course is the first day of our SharePoint Online End User Training course. It provides a foundational understanding of SharePoint Online, focusing on essential features and functionalities. Students will learn about SharePoint Online, site layout and navigation, list and library basics, and managing views. The course incorporates hands-on exercises that enable students to gain practical experience in creating and managing SharePoint Online resources. By the end of the course, students will have a solid grasp of the core features of SharePoint Online and be prepared to use it effectively within their organizations.

SharePoint Online for end users. The course covers the essential aspects of SharePoint Online setup and management, enabling students to efficiently create, organize, and secure their SharePoint environments. Beginning with foundational knowledge, the course introduces SharePoint Online and guides learners through site layout and navigation. It progresses into practical applications such as creating and managing lists and libraries, complete with detailed exercises to reinforce learning.
It includes content on managing SharePoint list and library views, creating public and personal views, and customizing these views to fit organizational needs. Additionally, the course focuses on site creation using templates, configuring site navigation, and enhancing collaboration through the creation of team sites. Detailed lessons on page content include managing and working with wiki library pages, giving learners the skills needed to build and edit site content effectively.

The course also covers configuring site columns and content types, exploring the content type gallery, and creating and managing content types. Integration with Microsoft Office applications is covered to ensure learners can seamlessly work with Excel and Outlook in conjunction with SharePoint Online. Furthermore, the course provides site permissions, SharePoint groups, assigning permissions, and understanding permissions inheritance.

This SharePoint Online Site Owner Training course is designed to equip site owners with the skills necessary to effectively manage SharePoint sites within their organizations. The course covers various aspects of site management, including site creation, navigation, page content, site columns, content types, and permission management. Additionally, students will learn how to integrate SharePoint with Microsoft Office applications like Excel and Outlook. Hands-on exercises are incorporated throughout the course to reinforce key concepts and provide practical experience in working with SharePoint Online as a site owner.

The Administering Microsoft Azure SQL Solutions (DP-300) certification course imparts students with the knowledge and skills required to administer a SQL Server database infrastructure across cloud, on-premises, and hybrid relational databases. This course is particularly beneficial for those working with Microsoft PaaS relational database offerings. It is also valuable for individuals involved in developing applications that retrieve content from SQL-based relational databases

Objectives

In this Administering Microsoft Azure SQL Solutions (DP-300) course, you will learn how to:

- Plan, deploy and configure Azure SQL offerings.
- Monitor database performance and tune a database and queries for optimum performance.
- Plan and configure a High Availability Solution.

In the Microsoft Azure Data Fundamentals course, participants will acquire foundational knowledge of essential data concepts and relevant Microsoft Azure data services. The topics covered align with the Microsoft role-based DP-900 certification exam. Students will delve into core data concepts encompassing relational, non-relational, big data, and analytics, building a foundational understanding of cloud data services within Microsoft Azure. The course covers fundamental relational data concepts and relational database services in Azure, explores Azure storage for non-relational data, and introduces the basics of Azure Cosmos DB. Additionally, students will gain insights into modern data warehousing, real-time analytics, and data visualisation.

Objectives

In this Azure Data Fundamentals course, you will learn how to:

- Describe core data concepts.
- Identify considerations for relational data on Azure.
- Describe considerations for working with non-relational data on Azure.
- Describe an analytics workload on Azure.

In this Azure Administrator training course, IT Professionals will learn to effectively manage their Azure subscriptions. The curriculum covers securing identities, administering infrastructure, configuring virtual networking, establishing connections between Azure and on-premises sites, managing network traffic, implementing storage solutions, creating and scaling virtual machines, deploying web apps and containers, handling data backup and sharing, as well as monitoring the overall solution.

Objectives

- Manage Azure Subscriptions and Resources.
- Configure and Secure Virtual Networking.
- Administer Azure Identity and Access.
- Deploy and Manage Virtual Machines.
- Implement and Manage Storage Accounts.
- Configure and Manage Microsoft Entra.
- Implement and Manage Azure Governance.
- Monitor and Back Up Azure Resources.
- Manage Azure Applications and App Services.
- Implement and Manage Azure Virtual Networks.
- Work with Azure Resource Manager (ARM) Templates.

The training course on Microsoft Azure Security Certification equips IT Security Professionals with the essential knowledge and skills required for implementing security controls, upholding an organisation's security stance, and recognising as well as addressing security vulnerabilities. The curriculum encompasses security aspects related to identity and access, platform protection, data and applications, as well as security operations.

Objectives
- Secure identities with Microsoft Entra and users and groups.
- Configure and manage hybrid identity.
- Deploy and maintain identity protection and privileged identity in Azure.
- Design and manage an enterprise governance strategy for your security profile.
- Configure and manage network and perimeter security solutions to protect your Azure environment.
- Manage the security of any hosts and containers running in your environment.
- Deploy and configure Azure Key Vault.
- Implement and manage application security features to lock down application access and functionality.
- Implement and maintain storage and database security.
- Configure Azure Monitor and Microsoft Defender for Clouds to protect and monitor security operations.
- Analyse your security with Microsoft Sentinel.

Elevate your proficiency in Applied AI with our Practitioner Certificate in Applied AI, designed for individuals who have a solid foundation in AI principles and are ready to advance their skills. This advanced program covers post-AI deployment ethical considerations and AI regulations, applications of AI in NLP, the creative and innovative uses of AI, and techniques for measuring AI impact and ROI.

Completing this 4 module certification program will enable you to:

• Delve deeper into the ethical, regulatory, and societal impacts of AI, ensuring responsible
and compliant AI implementations.
• Explore specialised applications of AI in natural language processing and creative industries, enhancing your capabilities in these cutting-edge areas.
• Develop expert skills in evaluating the effectiveness and ROI of AI projects, a critical
competency for any AI practitioner in business and technology sectors.

Course Objectives - AI Applications in Natural Language Processing (NLP)

Understand the foundations and practical applications of NLP in AI.
Explore various NLP applications like chatbots sentiment analysis and machine translation.
Delve into advanced NLP techniques and their role in AI.

Within this Azure Data Engineering training, participants will gain the knowledge to implement and oversee data engineering workloads on Microsoft Azure, utilising services like Azure Synapse Analytics, Azure Data Lake Storage Gen2, Azure Stream Analytics, Azure Databricks, and more. The course emphasises essential data engineering responsibilities such as orchestrating pipelines for data transfer and transformation, handling data files within a data lake, establishing and loading relational data warehouses, capturing and aggregating real-time data streams, and monitoring data assets and lineage.

Objectives

In this course, you will learn how to:

- Explore compute and storage options for data engineering workloads in Azure.
- Run interactive queries using serverless SQL pools.
- Perform data Exploration and Transformation in Azure Databricks.
- Explore, transform, and load data into the Data Warehouse using Apache Spark.
- Ingest and load Data into the Data Warehouse.
- Transform Data with Azure Data Factory or Azure Synapse Pipelines.
- Integrate Data from Notebooks with Azure Data Factory or Azure Synapse Pipelines.
- Support Hybrid Transactional Analytical Processing (HTAP) with Azure Synapse Link.
- Perform end-to-end security with Azure Synapse Analytics.
- Perform real-time Stream Processing with Stream Analytics.
- Create a Stream Processing Solution with Event Hubs and Azure Databricks.

The course on Designing & Implementing Enterprise-Scale Analytics Solutions Using Microsoft Azure & Power-BI (DP-500) addresses techniques and methodologies for executing advanced data analytics on a large scale. Participants will enhance their existing analytics skills and gain proficiency in implementing and overseeing a data analytics environment. The curriculum covers querying and transforming data, implementing and managing data models, and exploring and visualising data. Throughout the course, students will utilise Microsoft Purview, Azure Synapse Analytics, and Power BI to construct comprehensive analytics solutions.

Objectives

In this Designing & Implementing Enterprise-Scale Analytics Solutions Using Microsoft Azure & Power-BI (DP-500) course, you will learn how to:

- Implement and manage a data analytics environment
- Query and transform data
- Implement and manage data models
- Explore and visualise data

Acquire the skills to manage machine learning solutions at cloud scale using Azure Machine Learning. This certification course in Azure Data Science guides you in utilizing your existing proficiency in Python and machine learning to oversee tasks such as data ingestion and preparation, model training and deployment, and monitoring machine learning solutions, all within the framework of Azure Machine Learning and MLflow.

Objectives

In this course, you will learn how to:

- Design machine learning solutions.
- Create and manage assets and resources in the Azure Machine Learning workspace, using the portal, the studio, the Azure CLI, and especially the Python SDK (v2).
- Build and run pipelines with the no-code designer in the Azure Machine Learning studio.
- Use Automated Machine Learning to explore featurisation and algorithms.
- Train and track machine learning models in Azure Machine Learning notebooks using MLflow.
- Train and track machine learning models using scripts as Azure Machine Learning jobs, using MLflow.
- Create, run, and schedule Azure Machine Learning pipelines.
- Deploy models to real-time and batch endpoints.
- Apply Responsible AI principles to data, models, and model training.
- Design a MLOps solution and design for monitoring and retraining.

The AI-102 Designing and Implementing an Azure AI Solution is designed for software developers aiming to create applications enriched with AI capabilities utilising Azure Cognitive Services, Azure Cognitive Search, and Microsoft Bot Framework. This Microsoft Azure AI Solution Training course will utilise either C# or Python as the programming language.

Objectives

In this course, you will learn how to:

- Design machine learning solutions.
- Create and manage assets and resources in the Azure Machine Learning workspace, using the portal, the studio, the Azure CLI, and especially the Python SDK (v2).
- Build and run pipelines with the no-code designer in the Azure Machine Learning studio.
- Use Automated Machine Learning to explore featurisation and algorithms.
- Train and track machine learning models in Azure Machine Learning notebooks using MLflow.
- Train and track machine learning models using scripts as Azure Machine Learning jobs, using MLflow.
- Create, run, and schedule Azure Machine Learning pipelines.
- Deploy models to real-time and batch endpoints.
- Apply Responsible AI principles to data, models, and model training.
- Design a MLOps solution and design for monitoring and retraining.

This course instructs developers on creating applications using the SQL API and SDK for Azure Cosmos DB. Participants will acquire skills in crafting efficient queries, establishing indexing policies, managing and provisioning resources, and executing common operations with the SDK.

Objectives

- Create and configure Azure Cosmos DB SQL API account, database, and container.
- Use the .NET SDK to manage resources and perform operations.
- Perform queries of varying complexity.
- Design a data modeling and partitioning strategy.
- Optimize queries and indexes based on the characteristics of an application.
- Use the Azure Resource Manager to manage accounts and resources with CLI or JSON and Bicep templates.

This course imparts the knowledge and skills necessary to formulate and execute DevOps processes and practices. Participants will be equipped to strategise for DevOps, employ source control, expand Git for enterprise-level applications, streamline artifacts, devise a dependency management strategy, handle secrets, implement continuous integration, devise a container build strategy, plan a release strategy, establish a release management workflow, implement a deployment pattern, and optimise feedback mechanisms.

Objectives

- Plan for the transformation with shared goals and timelines.
- Select a project and identify project metrics and Key Performance Indicators (KPIs).
- Create a team and agile organisational structure.
- Design a tool integration strategy.
- Design a license management strategy (e.g. Azure DevOps and GitHub users).
- Design a strategy for end-to-end traceability from work items to working software.
- Design an authentication and access strategy.
- Design a strategy for integrating on-premises and cloud resources.
- Describe the benefits of using Source Control.
- Describe Azure Repos and GitHub.
- Migrate from TFVC to Git.
- Manage code quality including technical debt SonarCloud, and other tooling solutions.
- Build organisational knowledge on code quality.
- Explain how to structure Git repos.
- Describe Git branching workflows.
- Leverage pull requests for collaboration and code reviews.
- Leverage Git hooks for automation.
- Use Git to foster inner source across the organisation.
- Explain the role of Azure Pipelines and its components.
- Configure Agents for use in Azure Pipelines.
- Explain why continuous integration matters.
- Implement continuous integration using Azure Pipelines.
- Define Site Reliability Engineering.
- Design processes to measure end-user satisfaction and analyse user feedback.
- Design processes to automate application analytics.
- Manage alerts and reduce meaningless and non-actionable alerts.
- Carry out blameless retrospectives and create a just culture
- Define an infrastructure and configuration strategy and appropriate toolset for a release pipeline and application infrastructure.
- Implement compliance and security in your application infrastructure.
- Describe the potential challenges with integrating open-source software.
- Inspect open-source software packages for security and license compliance.
- Manage organisational security and compliance policies.
- Integrate license and vulnerability scans into build and deployment pipelines.
- Configure build pipelines to access package security and license ratings.

The course on Designing Microsoft Azure Infrastructure Solutions is aimed at Azure Solution Architects, providing instruction on how to design infrastructure solutions and preparing participants for the AZ-305 certification exam. The curriculum delves into topics such as governance, computing, application architecture, storage, data integration, authentication, networks, business continuity, and migrations. Utilising a combination of lectures and case studies, the course illustrates fundamental architect design principles.

Participants will gain expertise in creating and scaling virtual machines, implementing storage solutions, configuring virtual networking, performing data backup and sharing, establishing connections between Azure and on-premises sites, managing network traffic, implementing Microsoft Entra, securing identities, monitoring solutions, and receiving guidance on subscriptions.

Objectives

- Design governance, computing, and data integration solutions.
- Design an application architecture.
- Design non-relational and relational storage.
- Design authentication, authorisation, and identity solutions.
- Design network and monitoring solutions.
- Design high-availability solutions.
- Design backup and disaster recovery solutions.
- Design migration solutions.
- Continue learning and face new challenges with after-course one-on-one instructor coaching.

This AZ-204 course instructs developers on crafting comprehensive solutions within Microsoft Azure. Participants will gain proficiency in implementing Azure compute solutions, establishing Azure Functions, managing web apps, developing solutions leveraging Azure storage, implementing authentication and authorization, and ensuring security through KeyVault and Managed Identities.

Moreover, students will learn to connect to and integrate Azure services and third-party services, incorporating event- and message-based models into their solutions. The course also encompasses aspects of monitoring, troubleshooting, and optimising Azure solutions.

Objectives

- Azure Fundamentals
- Azure Virtual Machines
- Azure App Service
- Azure Functions
- Azure Storage
- Azure Cosmos DB
- Azure Logic
- Azure Event Grid and Azure Event Hubs
- Azure Service Bus
- Azure Key Vault
- Authentication and Authorisation
- Monitoring and Diagnostics

This one-day course acts as a crucial step for individuals moving from foundational to entry-level associate skills in the IT field. Designed for aspiring infrastructure and security administrators, as well as architects, the program provides hands-on training in the configuration and security of network resources.

Participants engage in practical exercises that concentrate on tasks such as creating and configuring virtual networks, network routing, DNS Zones, DNS Settings, network security groups, and Azure Firewall. Ideal for those looking to enhance their expertise, this course provides an essential skill set applicable to various IT roles.

Objectives

- Seamlessly progress from fundamental to entry-level associate IT skills in just one day.
- Ideal for aspiring infrastructure and security administrators and architects seeking - advancement in multiple IT roles.
- Engage in hands-on exercises focusing on configuring and securing network resources.
- Dive into crucial areas such as creating and configuring virtual networks, network security groups, Azure Firewall, network routing, Azure DNS, and DNS settings.
- Condensed modules allow for swift acquisition of key skills.

Transitioning from foundational to intermediate IT skills, this course is a crucial step for individuals pursuing roles in development, infrastructure, and security. Participants will acquire practical experience in configuring and securing pipelines using Azure DevOps.

The course delves into key subjects such as secure resource access, permissions validation, project structuring, pipeline extension, and secure variable usage. By doing so, it equips learners with the ability to effectively manage identities across projects, pipelines, and agents.

Objectives

- Gain foundational knowledge transitioning to intermediate IT skills.
- Hands-on practice in configuring secure project and repository structures.
- Proficiency in managing identity across projects, pipelines, and agents.
- Practical experience in configuring secure access to pipeline resources.
- Understand permissions configuration and validation.
- Learn how to extend pipelines using multiple templates for enhanced functionality.

Progress from fundamental skills to introductory proficiency across various IT roles such as infrastructure, security, and networking. Engage in practical exercises to configure and strengthen storage systems, encompassing tasks like creating accounts, managing blob containers, file shares, and enhancing storage security. This is an ideal opportunity for individuals looking to enhance their IT skills.

Objectives

- Learn how to create and configure storage accounts efficiently.
- Gain the expertise to set up and manage blob storage effectively.
- Master the creation and configuration of files and storage networking for optimal performance.
- Acquire knowledge on implementing encryption practices and ensuring secure application access within storage systems.

This SAP on Azure (AZ-120) training course is designed for IT Professionals with experience in SAP solutions, guiding them on utilizing Azure resources. The course covers the deployment and configuration of virtual machines, virtual networks, storage accounts, and Microsoft Entra, including the implementation and management of hybrid identities. Through a combination of concepts, scenarios, procedures, and hands-on labs, students will learn how to effectively plan and execute the migration and operation of an SAP solution on Azure.

Participants will gain expertise in creating and scaling virtual machines, implementing storage solutions, configuring virtual networking, performing data backup and sharing, establishing connections between Azure and on-premises sites, managing network traffic, implementing Microsoft Entra, securing identities, monitoring solutions, and receiving guidance on subscriptions.

Objectives

- SAP Expertise on Azure
- Improved Performance and Scalability
- Cost Optimization
- High Availability and Disaster Recovery
- Security and Compliance
- Integration with Azure Services
- Migration to Azure
- Performance Tuning and Monitoring
- Automation and DevOps Integration
- Comprehensive SAP on Azure Architecture
- Real-world Scenarios and Case Studies

The Windows Server Hybrid Core Infrastructure course provides IT Professionals with the knowledge to oversee essential Windows Server workloads and services utilising on-premises, hybrid, and cloud technologies. IT Professionals will learn to implement and manage on-premises and hybrid solutions, covering areas such as identity, management, compute, networking, and storage within a Windows Server hybrid environment.

Objectives

- Use administrative techniques and tools in Windows Server.
Identify tools used to implement hybrid solutions, including Windows Admin Center and - - - - PowerShell.
- Implement identity services in Windows Server.
- Implement identity in hybrid scenarios, including Microsoft Entra on Azure IaaS and managed Microsoft Entra.
- Integrate Microsoft Entra.
- Manage network infrastructure services.
- Deploy Azure VMs running Windows Server and configure networking and storage.
- Administer and manage Windows Server IaaS Virtual Machine remotely.
- Manage and maintain Azure VMs running Windows Server.
- Configure file servers and storage.
- Implement File Services in hybrid scenarios, using Azure Files and Azure File Sync.

This course instructs developers on creating applications using the SQL API and SDK for Azure Cosmos DB. Participants will acquire skills in crafting efficient queries, establishing indexing policies, managing and provisioning resources, and executing common operations with the SDK.

The course on Designing & Implementing Enterprise-Scale Analytics Solutions Using Microsoft Azure & Power-BI (DP-500) addresses techniques and methodologies for executing advanced data analytics on a large scale. Participants will enhance their existing analytics skills and gain proficiency in implementing and overseeing a data analytics environment. The curriculum covers querying and transforming data, implementing and managing data models, and exploring and visualizing data. Throughout the course, students will utilize Microsoft Purview, Azure Synapse Analytics, and Power BI to construct comprehensive analytics solutions.

The Administering Microsoft Azure SQL Solutions (DP-300) certification course imparts students with the knowledge and skills required to administer a SQL Server database infrastructure across cloud, on-premises, and hybrid relational databases. This course is particularly beneficial for those working with Microsoft PaaS relational database offerings. It is also valuable for individuals involved in developing applications that retrieve content from SQL-based relational databases.

This one-day course acts as a crucial step for individuals moving from foundational to entry-level associate skills in the IT field. Designed for aspiring infrastructure and security administrators, as well as architects, the program provides hands-on training in the configuration and security of network resources.
Participants engage in practical exercises that concentrate on tasks such as creating and configuring virtual networks, network routing, DNS Zones, DNS Settings, network security groups, and Azure Firewall. Ideal for those looking to enhance their expertise, this course provides an essential skill set applicable to various IT roles.

Transitioning from foundational to intermediate IT skills, this course is a crucial step for individuals pursuing roles in development, infrastructure, and security. Participants will acquire practical experience in configuring and securing pipelines using Azure DevOps.
The course delves into key subjects such as secure resource access, permissions validation, project structuring, pipeline extension, and secure variable usage. By doing so, it equips learners with the ability to effectively manage identities across projects, pipelines, and agents.

This Azure Network Training instructs Network Engineers on the principles of designing, implementing, and sustaining Azure networking solutions. The curriculum encompasses the design, implementation, and administration of core Azure networking infrastructure, connections for Hybrid Networking, traffic load balancing, network routing, private access to Azure services, network security, and monitoring. Participants will acquire the skills to design and implement a secure and dependable network infrastructure in Azure, along with establishing hybrid connectivity, routing, private access to Azure services, and monitoring within the Azure environment.

The Certificate of Cloud Security Knowledge (CCSK) equips a wide range of professionals—from information security experts and CEOs to department managers and technical sales teams—with the ability to use cloud services more securely and confidently address cloud security concerns.
The CCSK provides a comprehensive overview of cloud security, offering critical insights into key issues such as data security, key management, and identity and access management.

The Certificate of Cloud Security Knowledge (CCSK) equips a wide range of professionals—from information security experts and CEOs to department managers and technical sales teams—with the ability to use cloud services more securely and confidently address cloud security concerns.

The CCSK provides a comprehensive overview of cloud security, offering critical insights into key issues such as data security, key management, and identity and access management.

In this course, you will learn the fundamental principles of auditing cloud computing systems to successfully earn the Cloud Audit Certification (CCAK).
The CCAK Certification training program was created by the Cloud Security Alliance, a global leader in cloud security best practices, in collaboration with ISACA, an international professional association specializing in IT audit, security, cybersecurity, risk, privacy, and governance.
The training includes cloud computing technologies such as Microsoft Azure, along with security practices related to physical infrastructure, cloud resource access control, and the protection of sensitive data. Topics such as load balancers, security operations centers (SOCs), and cloud environment security are also covered.

Upon completing the training, participants will be prepared to take the CCSP exam. Passing the exam and earning the CCSP certification establishes a recognized industry standard for cloud security expertise.

This thorough CompTIA Cloud+ course is meticulously structured to furnish you with the essential skills required to excel in the CompTIA Cloud+ CV0-003 exam and attain your certification. Covering a diverse array of topics, ranging from crafting secure and compliant cloud infrastructures to scrutinizing workload characteristics and troubleshooting connectivity issues, this training will empower you to adeptly manage workload migrations and uphold cloud security standards.

Moreover, with flexible options for both in-person and online training, you have the freedom to learn in a manner that aligns with your schedule. Seize this opportunity to embark on the journey of becoming a proficient cloud architect and elevate your IT career to new heights!

Azure DevOps provides a set of cloud-hosted tools that software development teams can use as an end-to-end solution to deliver value in the form of working software. Azure Test Plans enable a team to plan, track, and assess quality throughout the entire development effort. This one day course will demonstrate how an agile team can configure and use Azure Test Plans to effectively assure quality in web and desktop applications. To maximize learning, students will work in teams, in a common Azure DevOps project, on a common case study.
Who should take this class?
This course is appropriate for all members of a software development team, especially those who are actively involved in defining, assuring, and increasing the overall quality of their software product. This course will also provide value for individuals outside the development team (managers, Scrum Masters, coaches, and other stakeholders) who want hands-on exposure to the capabilities of Azure Test Plans.

Seeking to propel your career in information security to new heights? Look to CompTIA Security+ Training. This comprehensive program equips you with the knowledge and skills necessary to ace the CompTIA Security+ SY0-701 certification exam and emerge as an authority in information system security best practices.
Delve deep into topics such as systems and network security, network infrastructure, access control, assessments and audits, cryptography, and organizational security. In addition to thorough instruction, you'll also receive a CompTIA Security+ exam voucher and access to 500 practice questions to fortify your preparation.

Whether you prefer on-demand, online, or in-person training, we offer flexible delivery methods tailored to your needs. For those seeking even greater depth, our Premium Blended Training and On-Demand Training Bundles grant annual access to an extensive array of supplementary content and resources.

Don't delay your career advancement any further. Enroll in CompTIA Security+ Training today and seize the opportunity to elevate your professional trajectory.

Embark on our CompTIA CySA+ Certification Training to acquire the knowledge and expertise necessary to excel in the Cybersecurity Analyst (CySA+) exam. This course provides comprehensive instruction on effectively managing threats and vulnerabilities, implementing robust software and systems security solutions, monitoring security operations, executing incident response procedures, and conducting compliance and assessment measures.
Designed with a strong emphasis on practical experience, this training is tailored for IT security professionals with a minimum of 3-4 years of experience at the level of CompTIA Network+ or CompTIA Security+. Additionally, your course enrollment includes a voucher enabling you to take the CS0-003 exam at any Pearson VUE Test Center location.

Seize this invaluable opportunity to augment your proficiency and propel your career forward in the dynamic field of IT security. Don't let this chance slip away!

This thorough CompTIA Cloud+ course is meticulously structured to furnish you with the essential skills required to excel in the CompTIA Cloud+ CV0-003 exam and attain your certification. Covering a diverse array of topics, ranging from crafting secure and compliant cloud infrastructures to scrutinizing workload characteristics and troubleshooting connectivity issues, this training will empower you to adeptly manage workload migrations and uphold cloud security standards.
Moreover, with flexible options for both in-person and online training, you have the freedom to learn in a manner that aligns with your schedule. Seize this opportunity to embark on the journey of becoming a proficient cloud architect and elevate your IT career to new heights

The CompTIA PenTest+ training course is tailored to ready IT professionals for success in the PenTest+ PT0-002 certification exam while equipping them with the essential skills for proficient penetration testing. The curriculum encompasses planning, information gathering, executing attacks and exploits, as well as utilizing reporting tools and conducting code analysis. Participants are expected to possess intermediate-level knowledge of information security concepts along with practical experience in securing diverse computing environments.
Successful completion of this course and passing the exam will result in the CompTIA PenTest+ certification.

The CISSP Training and Certification Preparation Course offers a thorough program designed to equip individuals for success in the CISSP Certified Information Systems Security Professional exam. This comprehensive course delves into various facets of information security such as security protocols, data protection, and system integrity. Moreover, it provides in-depth coverage of security architecture, application defense, and cryptographic principles. Participants will engage with topics like the ISC2 code of ethics, the CIA triad, and the trusted platform module (TPM) 2.0.
Upon completion, participants will possess a robust grasp of the requisite skills and knowledge vital for CISSP exam triumph, which is conducted by Pearson VUE. Prospective CISSP certified professionals are required to demonstrate at least five years of practical experience in the realm of information security.

Furthermore, the course stays current with the latest advancements in information security, exploring operating system prerequisites and the repercussions of data breaches on sensitive data. Participants will delve into subjects like social engineering and the necessity of a comprehensive information security framework.

Ultimately, the CISSP Training and Certification Preparation Course equips individuals with the indispensable competencies and insights needed to excel as CISSP-certified professionals, with a core emphasis on safeguarding the confidentiality, integrity, and availability of information.

Participate in the official ISC2™ Certified Secure Software Lifecycle Professional (CSSLP) training and certification program to equip yourself for attaining this esteemed certification in secure software development. This comprehensive course offers thorough coverage of the skills and principles across the eight domains of software security. These domains encompass Software Concepts, Requirements, Design, Implementation, Testing, Lifecycle Management, and others.
The curriculum delves into secure software development aligned with the Certified Secure Software Lifecycle (CSSLP) framework and its associated domains. Key topics addressed include identifying security requisites, implementing secure Software Development Lifecycle (SDLC) practices, manual and automated testing methodologies such as unit testing, functional testing, and acceptance testing. Additionally, the course explores security testing, code review processes, and the integration of security measures into the development pipeline, encompassing concepts like Interactive Application Security Testing (IAST) tools, Continuous Integration/Continuous Delivery (CI/CD) pipelines, and penetration testing. These components are strategically integrated to facilitate effective preparation for the CSSLP examination.

The SSCP Certification Course offers a comprehensive training program meticulously crafted to equip individuals aspiring to attain the status of Systems Security Certified Practitioners. This course is structured to cover the fundamental skills and concepts essential for success in the SSCP certification exam, which evaluates the proficiency and capabilities of IT professionals across various domains of systems security.
With a primary focus on data security and identification of security vulnerabilities, this course delves into crucial topics including access control, security operations, incident response, cryptography, and network security. Additionally, it explores the intricacies of security challenges and resolutions associated with cloud computing, encompassing hybrid clouds and private clouds.

In today's landscape, where businesses heavily rely on data centers, interactive application security testing (IAST), and dynamic application security testing (DAST), professionals must possess a profound understanding of software security and prevalent vulnerabilities. Through this training, IT professionals can enhance their visibility and command over safeguarding data, applications, business logic, and source code.

To enroll in this course, candidates are expected to possess a minimum of one year of full-time work experience in domains pertinent to the SSCP exam. Upon completion of this program, individuals will be well-prepared to undertake the SSCP certification exam, conveniently included in the course fee. Armed with the knowledge acquired from this training, professionals can effectively thwart data breaches and fortify the security posture of their organisations.

Passing the SSCP Certification Exam meets U.S. DoD Directive 8140/8570.01 Technical (IAT) Level-I, Technical (IAT) Level-II, and CSSP Infrastructure requirements.

In this course, you will gain the knowledge and skills needed to successfully pass the certification exam and become a CISM Certified Information Security Manager.

This course will cover four CISM domains:

- Security governance
- Risk management and compliance
- Security programme development and management
- Security incident management

In addition to meeting ISACA’s certification requirements, passing the CISM Certification Exam meets U.S. DoD Directive 8140/8570.01 Management (IAM) Level-II, Management (IAM) Level-III and CSSP Manager requirements.

The ISC2 Certified Cloud Security Professional (CCSP) Training Course caters to security professionals aiming to augment their understanding of cloud security. This program comprehensively addresses diverse facets of data security, cloud infrastructure security, and overall information security. Participants will gain insights into securing data centers, cloud environments, and access to cloud-based data through the training. Emphasis will be placed on cloud security solutions and strategies for identifying and responding to security incidents effectively.
The curriculum encompasses a spectrum of cloud computing technologies, including Microsoft Azure, along with security protocols pertinent to physical infrastructure, control over cloud resources, and safeguarding sensitive data. Topics such as load balancers, security operations centers (SOCs), and ensuring security within cloud environments are also explored.

Upon completion of the training, participants are eligible to sit for the CCSP exam. Successfully passing this exam leads to earning the CCSP certification, recognized as an industry standard for expertise in cloud security.

Passing the CCSP Certification Exam meets U.S. DoD Directive 8140/8570.01 Technical (IAT) Level-III, and Information Assurance Security Architect/Engineer (IASAE) Level-III.

In this course, you will learn the fundamental principles of auditing cloud computing systems to successfully earn the Cloud Audit Certification (CCAK).
The CCAK Certification training program was created by the Cloud Security Alliance, a global leader in cloud security best practices, in collaboration with ISACA, an international professional association specializing in IT audit, security, cybersecurity, risk, privacy, and governance.
The training includes cloud computing technologies such as Microsoft Azure, along with security practices related to physical infrastructure, cloud resource access control, and the protection of sensitive data. Topics such as load balancers, security operations centers (SOCs), and cloud environment security are also covered.

Upon completing the training, participants will be prepared to take the CCSP exam. Passing the exam and earning the CCSP certification establishes a recognized industry standard for cloud security expertise. Additionally, passing the CCSP Certification Exam meets U.S. DoD Directive 8140/8570.01 requirements for Technical (IAT) Level III and Information Assurance Security Architect/Engineer (IASAE) Level III.

DevOps presents a complex landscape that often leaves many leaders feeling overwhelmed. Numerous enterprises find themselves grappling with their DevOps endeavors, unsure of where to commence or how to navigate the intricate maze. Successfully engineering a DevOps solution requires a deep understanding of each organization's layers of people, processes, and technologies. Unlike a commodity that can be purchased off the shelf, DevOps represents an ongoing and evolving journey.
The DevOps Engineering Foundation® (DOEF) Certification training aims to demystify the various facets of DevOps engineering, offering actionable insights for both leaders and practitioners. While the DevOps Foundation provides a broad overview of DevOps, this course delves into the implementation process from an engineering standpoint. It offers a comprehensive examination of the critical components involved in engineering DevOps solutions. An engineering-focused approach is indispensable for navigating DevOps journeys effectively. This course equips participants with the foundational knowledge, principles, and practices from a technical perspective necessary for engineering successful DevOps solutions.

This SecDevOps Foundation® (SDOF) Certification Training course will help you prepare for and successfully attain the SecDevOps Foundation Certification. In this course, you will learn the following:
Benefits, concepts, and vocabulary of SecDevOps and DevSecOps
How SecDevOps and DevSecOps evolved from Agile
Differences between DevOps practices and other cybersecurity approaches

The DevOps Leader course offers a distinctive and hands-on learning opportunity for individuals aiming to adopt a transformational leadership approach and drive DevOps implementation within their organizations. Navigating a DevOps transformation demands a fresh set of skills, tools, innovative strategies, and transformational leadership qualities. Leaders at all levels of an organization must collaborate and align efforts to dismantle silos and propel organizational evolution.
This course sheds light on the human dynamics involved in cultural change and equips participants with practical techniques, methodologies, and tools to engage stakeholders across the DevOps spectrum. Through real-life scenarios and case studies, participants gain valuable insights and actionable strategies. Upon course completion, participants will acquire tangible skills, such as understanding Value Stream Mapping, which can be immediately applied in their workplace.

Developed by drawing from key DevOps leadership resources, this course distills real-world best practices in leading DevOps initiatives. It is meticulously designed to impart essential insights into the unique challenges and emerging practices of DevOps methodologies, particularly focusing on leadership within a dynamic DevOps and Agile environment.

Completion of this certification positions learners to successfully tackle the DevOps Leader exam.

This course imparts the knowledge and skills necessary to formulate and execute DevOps processes and practices. Participants will be equipped to strategise for DevOps, employ source control, expand Git for enterprise-level applications, streamline artifacts, devise a dependency management strategy, handle secrets, implement continuous integration, devise a container build strategy, plan a release strategy, establish a release management workflow, implement a deployment pattern, and optimise feedback mechanisms.

Objectives

- Plan for the transformation with shared goals and timelines.
- Select a project and identify project metrics and Key Performance Indicators (KPIs).
- Create a team and agile organisational structure.
- Design a tool integration strategy.
- Design a license management strategy (e.g. Azure DevOps and GitHub users).
- Design a strategy for end-to-end traceability from work items to working software.
- Design an authentication and access strategy.
- Design a strategy for integrating on-premises and cloud resources.
- Describe the benefits of using Source Control.
- Describe Azure Repos and GitHub.
- Migrate from TFVC to Git.
- Manage code quality including technical debt SonarCloud, and other tooling solutions.
- Build organisational knowledge on code quality.
- Explain how to structure Git repos.
- Describe Git branching workflows.
- Leverage pull requests for collaboration and code reviews.
- Leverage Git hooks for automation.
- Use Git to foster inner source across the organisation.
- Explain the role of Azure Pipelines and its components.
- Configure Agents for use in Azure Pipelines.
- Explain why continuous integration matters.
- Implement continuous integration using Azure Pipelines.
- Define Site Reliability Engineering.
- Design processes to measure end-user satisfaction and analyse user feedback.
- Design processes to automate application analytics.
- Manage alerts and reduce meaningless and non-actionable alerts.
- Carry out blameless retrospectives and create a just culture
- Define an infrastructure and configuration strategy and appropriate toolset for a release pipeline and application infrastructure.
- Implement compliance and security in your application infrastructure.
- Describe the potential challenges with integrating open-source software.
- Inspect open-source software packages for security and license compliance.
- Manage organisational security and compliance policies.
- Integrate license and vulnerability scans into build and deployment pipelines.
- Configure build pipelines to access package security and license ratings.

The Windows Server Hybrid Core Infrastructure course provides IT Professionals with the knowledge to oversee essential Windows Server workloads and services utilising on-premises, hybrid, and cloud technologies. IT Professionals will learn to implement and manage on-premises and hybrid solutions, covering areas such as identity, management, compute, networking, and storage within a Windows Server hybrid environment.

Objectives

- Use administrative techniques and tools in Windows Server.
Identify tools used to implement hybrid solutions, including Windows Admin Center and - - - - PowerShell.
- Implement identity services in Windows Server.
- Implement identity in hybrid scenarios, including Microsoft Entra on Azure IaaS and managed Microsoft Entra.
- Integrate Microsoft Entra.
- Manage network infrastructure services.
- Deploy Azure VMs running Windows Server and configure networking and storage.
- Administer and manage Windows Server IaaS Virtual Machine remotely.
- Manage and maintain Azure VMs running Windows Server.
- Configure file servers and storage.
- Implement File Services in hybrid scenarios, using Azure Files and Azure File Sync.

The course outlines the power of containerization and the influence this innovation has on development teams and general operations. We also get to understand what DevOps really is, the principles involved and how the process contributes to product health, by implementing a Docker workflow.
Docker is an open source containerization tool, that makes it easier to streamline product delivery and reduce the time it takes to get from a whiteboard sketch of the business to a money-back implementation.

We will start by defining how Docker influences the DevOps process. We will then design and build simple containers, with a clear outline of how applications are involved in the process. Then we will define the key highlights when setting up multiple containers, while setting up a number using docker-compose, Docker's tool for running multi-container applications. We will wind up by having a production-ready application and host it locally (a process that you can replicate in the cloud).

Jenkins is a scalable and highly efficient open source automation server that runs an unparalleled plugin ecosystem. It is written in Java and uses plugins designed for continuous integration purpose.

This is a 2-day course which balances theory and hand-on applications that are focused on practical takeaways. This course will provide you with a comprehensive introduction to installation and management on Jenkins functions and its plugins. The course addresses the setup of freestyle, upstream or downstream projects using Jenkins. Lastly, you will be able to implement multi-branch pipeline and projects to run on build slaves.

Kubernetes and DevOps are the two pillars that can keep your business at the top by ensuring high performance of your IT infrastructure.
Introduction to DevOps with Kubernetes will help you develop the skills you need to improve your DevOps with the power of Kubernetes. The course begins with an overview of Kubernetes primitives and DevOps concepts. You'll understand how Kubernetes can assist you with overcoming a wide range of real-world operation challenges. You will get to grips with creating and upgrading a cluster, and then learn how to deploy, update, and scale an application on Kubernetes. As you advance through the chapters, you’ll be able to monitor an application by setting up a pod failure alert on Prometheus. The course will also guide you in configuring Alertmanager to send alerts to the Slack channel and trace down a problem on the application using kubectl commands.

Kubernetes is an open source platform that automates the scaling, deployment, and management of container-based applications.
This is a 1-day course which balances theory and hand-on applications that are focused on practical takeaways. The course starts by explaining the basics of container orchestration and then moves on to explain how the components of a complex system, such as Kubernetes, interact with each other. The course will help you to develop vital skills for troubleshooting Kubernetes clusters and applications running in Kubernetes clusters.

Once you are done with the course, you will be able to easily develop and deploy your own applications with Kubernetes in no time.

The Site Reliability Engineering Practitioner® (SREP) Certification course introduces methods for scaling services reliably and cost-effectively within an organization. This training for SRE Practitioners delves into strategies aimed at enhancing agility, fostering cross-functional collaboration, and ensuring transparency regarding service health. The course emphasizes the principles of resilience through design, automation, and closed-loop remediation processes.

The Site Reliability Engineering Foundation® (SREF) Certification Training introduces the principles and practices necessary for organizations to effectively scale critical services with reliability and efficiency. Implementing a site reliability engineering approach entails organizational realignment, a heightened emphasis on engineering and automation, and embracing new operational paradigms.

This course explores the evolution of SRE and its future trajectory. It equips participants with practices, methodologies, and tools to engage various stakeholders across the organization in matters of reliability and stability, using real-life scenarios and case studies as illustrations. Upon completing the course, participants will gain practical insights they can apply immediately, such as understanding, establishing, and monitoring Service Level Objectives (SLOs).

Explore Docker through this interactive and hands-on online tutorial course! Dive into the Docker learning path, understanding its ideal workloads, and mastering the migration of existing applications into containers. This comprehensive overview of Docker encompasses fundamental container concepts, deployment strategies, and container orchestration.

The course emphasizes the pivotal role of containers in modern DevOps practices, integrating Docker with configuration management and continuous integration tools. Additionally, it delves into Docker best practices for Dockerfiles and deploying containers to ensure high availability, robustness, and software security.

Designed for anyone keen on mastering application management and deployment using containers and the Docker platform, this practical course provides a deep dive into Docker's capabilities and best practices.

In this comprehensive course, participants delve into the world of Docker, the industry-leading containerization platform revolutionizing modern IT infrastructures. This intensive program equips learners with the essential knowledge and practical skills needed to harness the power of Docker effectively.
Throughout the course, participants explore the core features of Docker, including container creation and management, advanced networking techniques, persistent data management with volumes, and Dockerfile creation for custom image management. Emphasis is placed on best practices for securing Docker installations and containers, ensuring robust and resilient environments.

Hands-on labs provide invaluable practical experience, allowing participants to apply concepts learned in real-world scenarios. By the end of the course, learners will be proficient in Docker usage, enabling them to streamline application deployment processes, enhance efficiency, and drive innovation within their organizations.

Whether you're an IT professional looking to stay ahead of the curve or an organization seeking to optimize your infrastructure, This Docker offers the knowledge and expertise needed to thrive in today's rapidly evolving IT landscape.

This course is designed to introduce you to the basics of Linux, a powerful and popular operating system that runs on a variety of devices. You will learn how to use the Linux command line, navigate the file system, manage processes, install software, view network settings, and more. By the end of this course, you will have a solid foundation of Linux skills that you can apply to your personal or professional projects.
This course is interactive and hands-on, with plenty of exercises and quizzes to test your understanding and reinforce your learning. You will also have access to a virtual Linux environment where you can practice and experiment with the concepts and commands covered in the course.

The course is designed as a 5-day format with instructor lecture and demonstration followed by directed labs. Directed labs have every step listed explicitly in the instructions with detailed explanations of any complex steps or output. This course includes challenge labs spaced throughout the content. These labs do not provide exact steps and are designed to allow the student to test their knowledge and comprehension of the course content. The challenge labs incorporate topics from multiple different lessons.

Azure DevOps provides a set of cloud-hosted tools that software teams can use as an end-to-end solution to plan, develop, test, and deliver value in the form of working software. Azure Pipelines automatically builds, tests, and deploys code in the cloud or on-prem to enable continuous feedback. This one-day course demonstrates how an agile team can configure and use Azure Pipelines to effectively build, test, and deploy software while practicing Continuous Integration (CI) and Continuous Delivery (CD). To maximize learning, students will work in teams, in a common Azure DevOps project, on a common case study.
Who should take this class?
This course is appropriate for all members of a software development team, especially those who are actively involved in automating the building, testing, and deploying of software. This course will also provide value for individuals outside the development team (managers, IT, operations, and other stakeholders) who want hands-on exposure to the capabilities of Azure Pipelines.

This ITIL 4 Foundation Training course caters to professionals aiming to embrace ITIL for enhancing service management. Throughout the course, participants will acquire the requisite knowledge to excel in the ITIL 4 Foundation Certification exam, comprehend the comprehensive IT/digital operational framework, and leverage the ITIL 4 model for designing, delivering, and perpetually refining tech-driven products and services.

Furthermore, attendees will delve into the service value chain and various IT service management practices. They will pinpoint avenues for enhancing IT practices by adhering to ITIL standards and grasp the significance of aligning IT with business objectives. The course offers a flexible learning approach, encompassing instructor-led sessions or self-paced modules, supplemented by practice exams, preparatory questions, and supplementary materials.

The objective of the ITIL Service Desk practice is to manage the demand for incident resolution and service requests. It commonly serves as the initial and primary point of contact for all users with the service provider. In this course, the service desk practice encompasses all four dimensions of service management: organisations and people, information and technology, value streams and processes, and partners and suppliers.

The ITIL 4 Practitioner: Incident Management practice module is designed for IT professionals engaged in mitigating the adverse effects of incidents by swiftly restoring normal service operations.

Objectives

Coordinate incident handling in the organisation or in a specific area, such as territory, product, or technology, depending on the organisational design
Monitor and review the work of teams that handle and resolve incidents
Coordinate manual work with incidents, especially those involving multiple teams
Ensure sufficient awareness of the incidents and their status across the organisation
Conduct regular incident reviews and initiate improvements of the incident management practice, the incident models, and the incident handling procedures
Measure, assess, and develop the Incident Management practice capability in your organisation by using the ITIL Maturity Model.

Digital and IT Strategy Training marks the latest addition to the ITIL 4 certification scheme, concluding the ITIL 4 Strategic Leader designation. This ITIL training introduces a fresh perspective to the ITIL 4 guidance, elevating discussions on ITIL concepts to the level of organisational strategy.

Objectives
Create an appropriate digital strategy aligned with the wider business goals.
Understand how business and IT leaders across the globe are responding to digital disruption by reshaping corporate strategy, adapting processes, and even repurposing entire business models.
Explore the use of the ITIL 4 framework to support organisations on their digital transformation journey, addressing service management challenges and utilising a new technology.
Demonstrate the use of ITIL Guiding Principles in Digital and IT Strategy decisions and activities.
Understand why organisations need to change the way they do business in markets disrupted by digital and information technology and relate this to the concepts of strategy that they will need to master as they make these changes.
Relate the concepts of Digital and IT Strategy, the Service Value System and the Service Value Chain and explain how they work together to create value in markets being transformed by digital and information technology.
Understand how an organisation uses Digital and IT Strategy to remain viable in environments disrupted by digital technology.
Understand strategic approaches made possible by digital and information technology to achieve customer/market relevance and operational excellence.
Understand the risks and opportunities of Digital and IT Strategy.
Understand the steps and techniques involved in defining and advocating for a Digital and IT Strategy
Understand how to implement a Digital and IT Strategy.
Continue learning and face new challenges with after-course one-on-one instructor coaching.

The ITIL 4 Practitioner: Problem Management practice module is designed for IT professionals aiming to minimise the occurrence and impact of incidents. This involves identifying both actual and potential causes of incidents and effectively managing workarounds and known errors.

The ITIL 4 Practitioner: Service Request Management practice module is intended for IT professionals seeking to maintain the agreed-upon quality of a service. This involves efficiently and user-friendly handling of all pre-defined, user-initiated service requests.

In the evolving landscape where organizations leverage information and related technologies to redefine their business approaches, the imperative to swiftly introduce new products and services for competitive edge intensifies. To thrive in this high-velocity environment, organizations must significantly enhance their agility, speed, cost-effectiveness, and responsiveness.
The ITIL 4 Specialist: High-Velocity IT (HVIT) course delves into the functioning of digital organizations and digital operating models within high-velocity environments. This module encompasses working practices such as Agile and Lean, along with technical practices and technologies like Cloud, Automation, Continuous Integration, Continuous Delivery, and Automatic Testing. The focus is on expeditiously delivering higher quality products and services while maximizing business value.

Completion of the course prepares individuals for the ITIL 4 Specialist: High-Velocity IT exam, a prerequisite among the five exams necessary to attain ITIL 4 Managing Professional (MP) Certification.

This ITIL 4 Strategist: Direct, Plan, and Improve (DPI) course equips individuals with the practical skills needed to establish an IT (Information Technology) organisation focused on continuous learning and improvement with a robust and effective strategic direction. It explores the influence and impact of Agile and Lean methodologies and demonstrates how they can be strategically utilized to benefit the organization. The course offers practitioners a practical and strategic approach to planning and executing continuous improvement with the necessary agility.
Successful completion of the course prepares participants for the ITIL® 4 Strategist: Direct, Plan & Improve exam. This crossover exam fulfills a fundamental requirement for both the ITIL 4 Managing Professional (MP) and Strategic Leader (SL) certifications.

The ITIL 4 Practitioner: Monitoring and Event Management practice module is designed for IT professionals seeking to demonstrate and validate their expertise in this specific practice area.

The ITIL 4 Specialist: Create, Deliver, and Support (CDS) course delves into the fundamental service management activities and the process of service creation. Emphasizing the integration of diverse value streams and activities, it addresses the creation, delivery, and support of IT-enabled products and services. The course also encompasses supporting practices, methods, and tools, along with an exploration of service quality and improvement methods.

The ITIL 4 Specialist: Monitor, Support, and Fulfil combined practice module is tailored for IT professionals seeking to foster efficient cross-practice collaboration and establish effective service value streams.
Individuals undergoing this module can showcase their comprehension and application of the principles encapsulated in the five ITIL Management Practices, operating seamlessly at both strategic and operational levels to extract maximum value. These practices include ITIL 4 Incident Management Practice, ITIL 4 Service Desk Practice, ITIL 4 Service Request Management Practice, ITIL 4 Monitoring and Event Management Practice, and ITIL 4 Problem Management Practice.

Utilise The Open Group Architecture Framework (TOGAF®) EA to develop a wide range of IT architectures. This training will teach you how to accelerate and simplify development while ensuring that the evolving system remains responsive to business changes and compliant with legal requirements. By using TOGAF, you will create a consistent enterprise architecture that aligns with stakeholder needs and addresses the current and future needs of the business. The course tuition includes a voucher for the exam, which can be taken at any Pearson VUE Testing Center.

A Certified Agile Service Manager (CASM) serves as the operational counterpart to a Certified Scrum Master (CSM). Collaboratively, Scrum Masters and Agile Service Managers can embed agile thinking throughout the entire IT organization, forming the foundation of a DevOps culture.
This Certified Agile Service Manager® (CASM) Certification Training introduces Agile Service Management, which involves applying and integrating agile principles into service management processes and process design projects. Agile thinking enhances IT efficiency and ensures IT continues to deliver value despite evolving requirements.

Root Cause Analysis is a set of methodologies within the field of quality management and quality control. Over the years, with the increasing complexity of systems, processes and manufacturing there has come a need for staff to be able to efficiently analyse problems and find key faults in a given system. Root Cause Analysis or RCA provides a set of tools that facilitate this process.
This course is centred around a set of useful tools within RCA that can help a variety of fault finding applications. The best way to learn these techniques is by example and plenty of examples are provided in the course. Delegates then get to practice these techniques by going through a number of exercises.

What makes a job interesting? How can you motivate people to do more? How can you keep your team happy? These are the questions that anyone in a leading role asks. What motivates people is a question that has intrigued humanity for a long time. What makes this subject crucially important is that once you know what motivates people, you can benefit in several ways:
• You understand people better and as a result can create an environment that is more ideal for them.
• You can influence people based on what motivates them to change their behaviour towards a desired direction.
• You can learn to motivate yourself, so you can become more productive and satisfied.

Great products and services are made and delivered by great teams. Working in a successful and happy team is extremely satisfying. The cooperative atmosphere, the ease of achieving big results and the sense of significance of belonging to a successful team is very appealing. Working as part of such optimal teams is the dream of any individual and organisation.
This course focuses on transforming a group of people to a team of motivated individuals who work smoothly towards a common goal. Delegates are introduced to the concept of Team Roles and explore different ways of recognising and establishing their roles within the team. This knowledge enables team workers to manage their roles and responsibilities in the team and avoid gaps or overlaps in roles.

Suppose you have been in charge of a team and have been leading them for a while. You have followed management guidelines and tried hard to bring people together to improve communications and truly illustrate the importance of cooperative teamwork.
As a result, the team became better, took on bigger projects and delivered successful results, either in the form of services or generating new products.

However, after a while, you may start to notice that the team is beginning to get ahead of itself. Due to their past success, they start to feel invincible. Their success means they stop listening or observing what is happening around them. They ignore the obvious signals that the market is changing. They are so eager to agree with each other on all accounts that they become afraid of raising their concerns even when they can clearly see a given decision will be disastrous.

This course covers a wide range of topics such as negotiation strategy, game theory, psychological tactics, human emotional states, bargaining and so on which prepares delegates for a variety of situations that require negotiation. Case studies and scenarios such as business to business negotiations, sales scenarios and product presentations are provided along with slides, animations and illustrations that better help to show how bargaining tactics are played out. Real world negotiation examples are examined in detail and delegates are then asked to participate in similar setups to use the negotiation principles discussed in the course. Comprehensive step-by-step instructions are provided for trainers to help delegates understand the core principles of negotiation and monitor their progress through practicals.

Do you suffer from having to deal with too many e-mails? Do you follow a task management system, but still get overwhelmed by all the tasks that need doing? Do you suffer from information overload? Do you constantly feel like you want to check your social media site right in the middle of work? Do you attend too many time-wasting meetings and wish you could somehow avoid them?
The secret to keeping an effective time management system is to constantly review it and make sure you don’t gradually fall back to bad habits. This course provides a series of advanced guidelines for those who want to push the boundaries and stay on top of their workloads. It follows from Intermediate Time Management assuming that delegates already have a system of time management in place and are familiar with fundamental productivity techniques. Usually, anyone who is in need of an advanced course on productivity is likely to be a knowledge worker. The course specifically caters for their needs providing numerous examples, case studies and ways to take advantage of what technology can offer.

“A brand is what people say about you when you are not in the room.”
Jeff Bezos, CEO of Amazon
What is an image? Why some people seem to have a persona and a grand reputation that makes you be in owe of them before you have even met them? How does image relate to a person’s success?

Today, with the breath-taking advances in information technology, we are more connected than ever before. There is also a lot more competition and people all over the planet are competing with one another to provide products and services. In such a competitive work, what comes to define a person’s output is their brand. Much like branding being a crucial part of a company’s marketing strategy, personal branding is just as important to anyone operating in any market.

Assertive staff are extremely lucrative to companies because they can express themselves freely, get things done, don’t take no for an answer (which is useful when dealing with clients) while at the same time appear polite, professional and fair.
This course contains many practical, step-by step guidelines on how to approach others and construct sentences to get maximum results. Delegates will learn about the right attitudes, body language, styles of communication and psychology behind manners such as passive-aggressive behaviour. Delegates also learn how to stay in control and project that feeling into others as well.

This course aims to provide several established techniques that are suitable for different kinds of delegates. The course can be offered to people who need to learn how to control their temper when they find themselves challenged or in conflicts. It is also useful for people who might suffer from repetitive expressions of anger who can systematically address their behaviour using the techniques provided in this course.

Participants learn to use Cognitive Behaviour Therapy to manage thier Self-Talk and understand the root cause of anger. This course takes advantage of Cognitive Behaviour Therapy (CBT) and provides valuable techniques to manage self-talk and help people understand the root cause of anger.

To deliver a great presentation you must use all of these domains, which means you must master the following:

• Understand the psychology of your audience and prepare your message accordingly to appeal to their emotions and get maximum results.
• Create a “wow” factor by using the latest IT tools and technology to put your ideas together and organise your content.
• Appeal to the artistic side of your audience and design your presentation to look professional.
• Deliver with confidence to show that you understand your own content and appear convincing.
• Leave a long lasting positive effect on your audience so that they would never forget your message.

Neuro Linguistic Programming or NLP is a body of knowledge that explicitly deals with enhancing your mind. NLP examines patterns of behaviour and helps people increase their self-awareness. Effectively, people can use NLP to reprogram their mind, change the patterns of their thoughts and emotional behaviours. NLP brings together three distinct areas of neuroscience, linguistics and behavioural patterns.

Much has been discovered in the past 30 years on Emotional Intelligence and countless studies show its incredible role in an individual’s success. It has been shown that, Emotional Intelligence or EI, can be even more critical than the power of the cognitive brain usually measured with IQ. In others words, if you want to succeed, you would be much better off working on your soft skills, empathy, communication skills, understanding others and so on than to become better only at a specific technical skill. Consider the following selection of quotes and studies:
“Comparing the three domains, I found that for jobs of all kinds, emotional competencies were twice as prevalent among distinguishing competencies as were technical skills and purely cognitive abilities combined. In general the higher a position in an organization, the more EI mattered: for individuals in leadership positions, 85 percent of their competencies were in the EI domain.”

This course follows on from Emotional Intelligence course and allows delegates to focus more specifically on personal skills using a variety of examples, case studies, example conversations and techniques to master each EI competency. Delegates explore topics such as self-esteem, behaviour cycle, positive versus negative thinking, handling fear, motivation, power phrases and so on. You can use this course in combination with EI: Interpersonal Skills to cover all competencies within EI.
The course contains numerous exercises that are designed to raise delegate’s awareness and help them think about critical behaviours. The aim is to change the point of view of those who might have habitually used certain behaviours without realising the full effect of them when used on others. Awareness raising discussions and interactive exercises help delegates to significantly change their behaviour using simple yet powerful techniques.

In today’s competitive world, standing out requires strong personality, uniqueness and a level of impact above and beyond anything ordinary. Having a strong and positive presence can open up doors, get people to listen, pay attention, to buy, to commit and to support you which in turn can boost your confidence, increase your chances of success and prepare you to face new challenges.
Those with strong personalities are always remembered well by others. People go quiet and pay attention when such characters talk. They are almost automatically expected to take control, be in charge and lead others and their views and decisions are often respected. What makes these people different from the rest of us? Why is it that some people are listened to, respected and followed while others are ignored and lost in the background?

ometimes we find ourselves in an unpleasant conversation. Most people have a strong urge to avoid such conversations. Some adopt a “silent treatment” as a way to avoid the issues. Others avoid the person altogether so they never end up in such situation.
The problem however is not always other people or the nature of the conversation, but the way we handle it. Knowing how to handle difficult conversations such as providing feedback when somebody had done something wrong, delivering bad news and apologising is critical in maintaining and strengthening our relationships with others whether at work or in our personal life.

This course follows on from Communication Skills and aims to expand deeper into many sources of miscommunication. It provides several easy-to-use soft skills techniques that can be employed in establishing rapport with others, strengthening relationships and avoiding common conversational traps. In particular, the course covers areas such as probing and understanding other people’s perceptions, understanding intentions and their impact, taking responsibility and avoiding blame.

The systematic design of this course facilitates understanding conflict, detecting signs of conflict escalation, responding to such signs with appropriate action and finally using effective techniques to resolve the conflict.
This course focuses on positive and productive aspects of conflicts and explains how we can benefit from situations which are often perceived as negative and destructive. Conflicts, if managed correctly, increase understanding and wisdom.

Delegates will be introduced to a variety of psychological tactics sometimes used by others as a way to create a conflict. Understanding such tactics and mind games enables one to prepare and respond effectively in order to prevent a conflict.
Delegates will also explore emotional skills critical in dealing with other people and learn how to control their emotions as well as those of others and guide the debate towards a win/win outcome.

The rich selection of scenarios and exercises in this course will help delegates to master these skills quickly and efficiently.

This course covers many areas related to persuasion such as understanding human psychology, how people make decisions, telling good stories, boosting confidence, emotional persuasion and so on. Each technique is presented with numerous examples in different settings. A variety of areas are explored such as one-to-one conversations, writing a pitch, giving a speech and writing and delivering a persuasive story.

Since persuasion is a general skill that touches on many areas of human behaviour, the best way to become better at is to address each area separately and practice it using isolated exercises. This is indeed the approach taken in this course as delegates get to focus on various areas in isolation until they become better in each of them. At the end, delegates are placed in realistic scenarios using a number of general persuasion exercises and are encouraged to use all their skills in synchrony.

We often have to deal with difficult people in our professional environment and sometimes even in our personal everyday life. Any interaction or communication with such people can prove challenging and consumes a lot of our time and energy. Such situations can easily turn emotional and unproductive with long term effects on relationships.
Fortunately difficult people are well studied and psychologists have found a great deal on the origin of their behaviour and subsequently on how best to deal with them based on their inherent weaknesses. This course relies heavily on the latest psychological research and provides several concise easy-to-use formulas that delegates can use to deal with challenging situations promptly.
The course is packed with exercises, relevant case studies and role plays that enables delegates to understand the methods better and practice them immediately after introduction. Optional activities and exercises are also provided to easily extend the course and adjust the pace for different needs.

During the course of many conversations we end up asking some questions. We ask questions for a variety of reasons; we may want to obtain more information, show that we are following the other person, or sometimes we may want to challenge them. Whatever the need, knowing what to ask and how to ask is a critical skill within communication that if mastered can pay huge dividends.
The best way to learn about different styles of questions is through examples. In this course all questions types are defined followed by examples so delegates can clearly see how they work in practice. Numerous real world conversations are also provided to demonstrate clearly how an exchange containing specific questions would work in practice. Bad questions are also explored which help the delegates to see their effect on a conversation and how these questions could change the way others look at them after asking such questions.

Have you ever felt that you could have performed a lot better after you had a conversation with someone? Did you wonder why you didn’t handle it better? Have you ever said ‘Yes’ to someone’s request when what you really wanted to say was ‘No’? You deal with people professionally and personally everyday. Any new skill that improves your communication with your colleagues, bosses, clients and your family can have profound effects on your self-esteem, personality and subsequently your productivity. We all know how miscommunication can lead to inefficiencies and cost us dearly.
Influencing is a skill that we simply learn as we grow up by copying others around us or based on our experience in life. However, this can be limiting as we may never come across certain techniques and fail to understand that there could be an easier way to influence others. Fortunately, a systematic training such as this course can significantly help individuals to become better at this skill.

Business Acumen is a topic all about our ability to understand the ‘bigger picture’ – i.e. regarding our role in the business and how we can enhance the performance and returns that we are in control of. It also relates to our quickness and keenness in understanding and dealing with a business ‘situation’ (i.e. risks and opportunities) in a manner that is likely to lead to a good outcome.

Objectives:

Business acumen is a topic all about our ability to understand the ‘bigger picture’ – i.e. regarding our role in the business and how we can enhance the performance and returns that we are in control of. It also relates to our quickness and keenness in understanding and dealing with a business ‘situation’ (i.e. risks and opportunities) in a manner that is likely to lead to a good outcome.

This intensive course provides a solid introduction to the skills and techniques consultants need to deliver real value to clients. It explores the key steps that consultants should follow in order to appraise situations, prior to making effective diagnosis for their clients. It then follows the diagnosis through delivery and the close stages of an engagement / project.

• Build effective consultancy skills by examining various techniques and tools for client consultation
• Conduct a self appraisal of key skill gaps and focus in order to develop a learning plan
• Evaluate the personal skills required for a consultant to build rapport and credibility – striving for a positive working relationship
• Learn the importance and techniques to question and listen effectively
• Address challenging behaviours and client resistance when it occurs
• How to set and manage client expectations

This two-day Project Management Course is one of our core programmes which helps delegates to approach and understand the topic of project management; and learn the benefits from applying a solid framework and applying project processes throughout their own projects.

The course uses a case study to bring the topic to life in order for delegates to understand the context of the various methodologies.

Objectives:

This course will provide delegates with an understanding of project management and the fundamentals of project management. It will take them through the project management stages of initiating the project through to formal close. Delegates will learn about the importance of developing a ‘work breakdown structure’ from which flows the schedule, the resource allocation and ultimately a more detailed pricing plan.

This course takes managers through the fundamentals of project management. Taking delegates through the project lifecycle and project management methodologies that will assist in their involvement and delivery for projects at work. It is designed to be interactive and engaging, but will also provide the tools to take away for instant use.

The aim of this one-day course is to introduce the topic and key concepts of Project Management to delegates who are new to the topic, and involved in small to medium sized projects

Stakeholder Management involves the process of developing and maintaining good relationships with the people that you are promoting / servicing on a key engagement
(e.g. large sale or important project). This engagement may be in a business-to-business setting or an internal project dynamic. The level of engagement will normally be at Director and Board levels.

Objectives:

This advanced course provides knowledge and insight into the topic, and a framework that delegates can use to engage with senior personnel in their work environments. It also explores the personal behavioural aspects that form a key building block to establishing these relationships where the intent is to build ‘Trust.’

At the ‘Executive’ and ‘Senior’ levels the conversation and expectations are very different to standard everyday work interactions/discussions. The communication of knowledge and listening skills become paramount to being successful for the provider.

Change is all around us in the business world. Sometimes it is in incremental stages, and at other times it is necessary for a large change to the way your organisation operates. It is essential that business leaders are prepared with the knowledge and skills to lead their teams through change.

Objectives:

• Why change happens and is instrumental in business development and growth

• Recognise and acknowledge people’s individual reactions to change; and to understand where their concerns, fears and excitement comes from

• Understand the need to build and develop trust and emotional awareness in teams who are undergoing change – especially when leading the change

• How to develop an effective change communication strategy and how to ensure that the feedback loop assist in conveying the right messages

• How to approach resistance (which is a natural stage) and how to address people who may entrench their resistance

• How to drive for positive engagement and what good change management looks like

Teams are an important block of a successful organisation. Whether the focus is on service, quality, performance or similar goals, teams are the basic unit that supports most organisations. This course is developed to build the confidence of the remote manager who is tasked with leading.
Remote and virtual working is now here to stay. This has disrupted many managers from their understood framework of engagement with their teams. In order to assist and provide the necessary tools to engage and strive for improved productivity this course explores and highlights the best ways to drive for motivation and engagement.

Objectives:

• How to embrace and manage a remote engagement model
• How to develop a strategy for building a team identity and culture
• The best ways to ensure that the team deliver results and people are held to account
• The appropriate ways to develop your people, show recognition and appreciation
• Show various leadership approaches and learn about the mindset shift that is needed when we don’t have team visibility daily

During this course delegates will learn how to see communication and collaboration tools to effectively lead virtual teams. They will learn how to deliver results continuously across multi-site and international environment.

The ‘Step up to Leadership’ course provides the opportunity for those who are either new to the manager / leader role, or who have transitioned without formal training support. This course will help those who need a reference framework and handy toolkit to begin setting about the role with vigour and structure.

Objectives:

To be able to understand a leaders framework that can be utilised across industry – in a developing world

For those directors and leaders who have covered several manager and leader courses in the past, and would like to refresh their knowledge and understanding of those vital principles - this course will help refresh and re-energise them by introducing some of the latest leadership thinking.

Objectives:

To look at how times are changing with the new workforce and the engagement approaches that encourage engagement and drive in the workforce.

This three-day course offers participants an in-depth exploration of effective change management strategies. Throughout the program, we will focus on establishing the foundations for successful change by delving into four key areas: organizational change, individual change, communication and stakeholder engagement, and practical change management application. These areas collectively equip participants with the skills to create a comprehensive change management plan, ensuring smooth and effective transitions within their organisations.

This two-day course allows participants to expand upon their foundational knowledge of change management and deepen their understanding of practical change management techniques.

Before the course begins, participants will receive preparatory materials to ensure they are well-prepared. Participants are also expected to bring a copy of the core textbook, ``The Effective Change Manager's Handbook.``

Successfully passing the examination qualifies participants for exemption from the knowledge level requirements for Foundation membership of the Change Management Institute.

This two-day Project Management Course is one of our core programmes which helps delegates to approach and understand the topic of project management; and learn the benefits from applying a solid framework and applying project processes throughout their own projects.

The course uses a case study to bring the topic to life in order for delegates to understand the context of the various methodologies

PRINCE2 stands as a universally acknowledged and esteemed project management methodology, providing a structured, scalable, and adaptable framework for project management. Its unique emphasis on governance, risk management, and benefits realization distinguishes it from other project management certifications. With the integration of agile concepts and a heightened emphasis on tailoring, the latest version of PRINCE2 is even more flexible and well-suited to various project environments.

In this PRINCE2 Foundation training course, you will acquire the necessary knowledge to prepare for and successfully pass the PRINCE2 Foundation certification exams.

Enroll on this PRINCE2 Agile® Practitioner course to enhance your chances of certification achievement. Discover how to merge the adaptability and responsiveness of Agile methodologies with the robust governance and control principles of PRINCE2. With the aid of practice exam questions, interactive workshops, and dedicated study sessions, this course equips you with the expertise needed to obtain the PRINCE2 Agile Practitioner certification. Additionally, you'll gain valuable experience in fostering a management-oriented environment conducive to successful project delivery.

Enroll in this PRINCE2 Agile® Foundation certification course to prepare thoroughly for the PRINCE2 Agile Foundation exam and to gain insight into leveraging the compatibility between PRINCE2 and Agile methodologies. Moreover, this training program will furnish you with the necessary skills and methodologies to execute projects that meet the evolving demands of customers in today's dynamic and fast-paced business environments.
PRINCE2 Agile emphasizes the integration of PRINCE2 and Agile methodologies, combining the structured framework of PRINCE2 with the adaptability and responsiveness of Agile practices. Join this course to understand how PRINCE2 Agile amalgamates flexibility with practicality, facilitating the scalable implementation of Agile methodologies with proper governance and control.

Through engaging practice exam questions, interactive workshops, and dedicated study sessions, this training course ensures that you grasp the core principles of PRINCE2 Agile Foundation. Consequently, you will acquire the essential knowledge required for a comprehensive Agile project management solution.

Enroll in this PRINCE2 Agile® Practitioner course to enhance your chances of certification achievement. Discover how to merge the adaptability and responsiveness of Agile methodologies with the robust governance and control principles of PRINCE2. With the aid of practice exam questions, interactive workshops, and dedicated study sessions, this course equips you with the expertise needed to obtain the PRINCE2 Agile Practitioner certification. Additionally, you'll gain valuable experience in fostering a management-oriented environment conducive to successful project delivery.

The APM Introductory Certificate in Project Fundamentals provides a glimpse into the dynamic and demanding field of Project Management. Throughout this course, participants will develop a comprehensive understanding of the fundamental principles underpinning the project management profession. The course culminates with a 1-hour examination designed to assess candidates' comprehension of project management basics.

The APM Project Management Qualification (PMQ) aids in advancing your career by equipping you with a comprehensive understanding of project management, enabling you to contribute effectively to projects of varying scopes. Upon completing the course, you'll demonstrate proficiency in recognising the interconnectedness of critical project management components and understanding how your project aligns with your organisation's strategic and commercial objectives.

Accomplishing accreditations offered by esteemed professional organisations like the Association for Project Management (APM) is increasingly acknowledged as a credible indication of proficiency in project management. For instance, the APM PMQ serves as a globally recognised, knowledge-based qualification (IPMA Level D), empowering individuals to showcase their expertise in delivering successful projects.

Participate in this authorised APMG AgilePM Foundation certification course to gain insights into adapting and swiftly delivering projects to meet customer requirements. Additionally, you will undergo preparation for and complete the AgilePM Foundation exam during the class.

Objectives

- Prepare for the AgilePM Foundation certification exam.
- Recognise the underpinning philosophy and principles of Agile.
- Understand the lifecycle of an Agile project, including alternative configurations.
- Apply the products produced during an Agile project and their purpose.
- Apply techniques used and understand their benefits and limitations.
- Identify roles and responsibilities within an Agile project.
- PRINCE2 Agile Project Management manual and study guide included
- Practice exams, prep questions, and additional resources included

Equip your team for AgilePM® Foundation and Practitioner Certification Training by enrolling in this highly effective Agile project management certification training course. As a certified AgilePM Practitioner through APMG, you will acquire in-depth knowledge of the Agile project management methodology. You will showcase proficiency in developing solutions incrementally, enabling teams to adeptly handle changing requirements, fostering improved collaboration, and empowering individuals.

This 5-day AgilePM Certification course incorporates both exams, offering ample opportunities for discussion and exploration of the ideas and techniques underpinning the AgilePM methodology. Additionally, it allows you to take the Practitioner exam on the morning of the final day, contributing to enhanced pass marks compared to exams administered in the afternoon.

Uncover the distinctive characteristics of C++ through ``Introduction to C++ Programming,`` laying down a robust groundwork of C++ expertise. This course offers a hands-on, practical initiation into low-level programming with C and C++.
The course commences by acquainting you with C++ syntax, delving into the semantics of variables and exploring their advantages and trade-offs. Through this course, you'll gain the ability to compile fully functional C++ programs and comprehend how variables, references, and pointers manipulate the program's state. Subsequently, you'll delve into functions and classes—core features of C++ utilized for program organization—and utilize them to tackle more intricate problems. You'll also grasp common pitfalls and modern best practices, particularly those that deviate from the C++98 guideline.

Progressing through the chapters, you'll uncover the benefits of generic programming and craft your own templates to facilitate generic algorithms applicable to any data type. This C++ course will guide you in effectively leveraging standard containers and selecting the suitable container for each problem. Additionally, you'll gain hands-on experience with various memory management tools in C++.

By the conclusion of the course, you'll possess the knowledge required to develop robust and high-performance infrastructure. Furthermore, you'll not only be proficient in writing efficient code but also equipped to enhance readability, performance, and maintainability of your programs through standard algorithms.

Experienced C Language programmers will gain the expertise to develop object-oriented programs with the C++ programming language through this course. Participants will familiarise themselves with the language syntax and learn to code and execute object-oriented C++ programs.

Advanced C++ equips you with the confidence to effectively tackle any C++ project. Throughout this course, you'll gain insights into structuring your code for improved readability, optimizing code for enhanced speed and functionality, and seamlessly integrating and generating libraries.
C++ stands as one of the most prevalent programming languages utilized across a spectrum of domains, ranging from gaming to graphical user interface (GUI) programming and even operating systems. If you aspire to broaden your career prospects, mastering the advanced facets of C++ becomes imperative.

The course commences with an exploration of advanced C++ concepts, aiding you in deciphering the intricate C++ type system and comprehending the compilation process that transforms source code into object code. Subsequently, you'll delve into identifying the tools necessary to control execution flow, capture data, and manage data transmission. Through the creation of small-scale models, you'll uncover the utilization of advanced lambdas and captures, and proficiently articulate common API design patterns in C++.

As you progress through subsequent lessons, you'll delve into strategies to optimize your code, encompassing topics such as memory alignment, cache access, and program execution time. The culminating lesson equips you with insights into maximizing performance by delving into modern CPU branch prediction mechanisms and strategies for rendering your code cache-friendly.

C++ has evolved significantly and is now utilized across various industries for its speed, efficiency, and flexibility in solving diverse problems. The upcoming version of C++ is poised to revolutionize programming practices. If you're eager to grasp the practical utility of the C++17 Standard Template Library (STL) to craft smarter, fully portable code, then this course is tailored for you.
Commencing with an exploration of the latest language features, this course demystifies the mechanics and library features of C++, providing valuable insights into their functionalities. Unlike other resources, our book adopts an implementation-specific, problem-solution approach, enabling you to swiftly overcome challenges. You'll delve into core STL concepts, including containers, algorithms, utility classes, lambda expressions, iterators, and more, through practical, real-world recipes. These recipes will empower you to leverage the full potential of the STL and elevate your programming proficiency.

By the conclusion of the course, you'll be well-versed in the latest C++17 features, enabling you to efficiently tackle tasks while optimising your workflow using the STL.

Elevate your expertise with our intensive three-day Advanced C++20 Programming course, designed for experienced developers seeking to master modern C++ techniques. Ideal for professionals working in system software, game development, real-time systems, and AI, this course focuses on boosting code efficiency, robustness, and performance.
Guided by industry veterans, you’ll explore a deep and practical curriculum covering advanced concepts such as SOLID design principles, operator overloading, functional programming, and template metaprogramming. Through hands-on labs and real-world coding exercises, you’ll gain critical skills in multi-threading and asynchronous programming—essential for building scalable and high-performance systems in fields like fintech, gaming, and distributed computing.

By the end of the course, you’ll be ready to tackle complex software challenges, drive greater impact in collaborative projects, and develop cutting-edge applications that stand out in today’s competitive tech landscape. Strengthen your skill set and become a key contributor on any modern C++ development team.

This five-day hands-on course is designed to bring experienced developers quickly up to speed with C# and the .NET platform, with a focus on .NET 6, C# 10, and Visual Studio 2022. You'll gain a strong foundation in modern C# programming and explore essential components of the .NET ecosystem, including its architecture, frameworks, and programming models.
Built on the cross-platform, open-source foundation of .NET Core, .NET 6 offers a unified environment for building applications across desktop, web, cloud, mobile, and IoT platforms. This course provides a comprehensive introduction to this powerful ecosystem and the modern C# language, blending theory with practical labs and real-world examples.

This training course equips developers with the necessary programming skills to create applications using the C# language. Over the course of five days, participants delve into the fundamentals of C# program structure, language syntax, and implementation details. They then solidify their understanding by building an application throughout the week, incorporating various features of .NET 6.0.
The course is designed to align with the essence of the Microsoft Official Curriculum course 20483 while ensuring it remains current with the latest features of Visual Studio 2022 and the cross-platform capabilities of .NET 6.0.

C# Essentials is a practical, fast-paced course designed to bring experienced programmers up to speed with modern C# development. Focused on .NET 6, C# 10, and Visual Studio 2022, this three-day course explores how Microsoft’s unified platform simplifies application development across desktop, web, cloud, mobile, and IoT environments.
Built on the cross-platform .NET Core foundation, .NET 6 completes the platform unification initiated in .NET 5—enabling development on Windows, macOS, and Linux with a consistent set of tools and libraries.

This course is ideal for developers with prior programming experience who want to quickly gain proficiency in C#. Learners will explore key language features, object-oriented programming concepts, event handling, GUI creation with Windows Forms, and newer features like nullable reference types, record types, asynchronous programming, and top-level statements.

The course includes hands-on labs, real-world examples, and a cumulative case study to reinforce key concepts. All students receive comprehensive course materials and source code for every example.

As an immersive hands-on course, Java Fundamentals systematically equips you with the essential skills for proficient Java programming. Starting with a brief introduction to Java principles, you'll progress through comprehensive learning on data types, data structures, and control mechanisms. Delving deeper, you'll explore object-oriented programming concepts with a focus on typecasting, abstract classes, and interfaces. You'll enhance code robustness by crafting your own generics and mastering exception handling.
With a structured flow of content complemented by practical exercises and activities, Java Fundamentals lays a sturdy groundwork that enables you to navigate the extensive realm of Java API with confidence later on.

From its inception, Java has revolutionized the programming landscape, offering developers robust tools for crafting cross-platform applications. Java Fundamentals serves as your gateway to mastering these tools and functionalities essential for Java programming. The course commences with an exploration of the language's foundation, its philosophy, and evolution up to the latest release. You'll gain insights into the workings of javac/java tools and the organization of Java packages. As you progress, you'll delve into advanced language concepts like control flow keywords, object-oriented programming principles, and their significance in shaping Java. In the final modules, you'll tackle classes, typecasting, interfaces, and delve into essential topics such as data structures, arrays, strings, exception handling, and generics.

Upon completion of this course, you'll possess the skills to write programs, automate tasks, and pave the way for further exploration into advanced topics such as algorithms, data structures, or more specialized Java courses.

The Java Certification course offers a comprehensive and in-depth curriculum to help students master Java programming. It covers topics ranging from the basics of Java and object-oriented programming to more advanced topics such as inheritance, interfaces, and exceptions. Students will also dive into collections, inner classes, and streams, as well as explore advanced topics such as concurrency, JDBC, localization, security, and modules. This course is designed to equip students with the knowledge and skills required to excel in Java programming and achieve Java certification.
This course helps prepare students for the Oracle Certified Professional: Java SE 21 Developer (1Z0-830) certification exam, which is the only exam needed to become an
Oracle Certified Professional: Java SE 21 Developer.

Fast Track to Java 17 and Object-Oriented Development is an intensive, hands-on course designed for programmers with prior coding experience (no Java knowledge required). This course provides a deep dive into Java fundamentals, object-oriented principles, and modern development practices.
Covering Java’s latest features, including Java 9+ module structures and enhancements in Java 11-17, participants will gain a solid understanding of Java programming and best practices for creating efficient, well-structured applications.

This course provides a deep dive into object-oriented design patterns—essential tools for developing high-quality, maintainable software systems that meet requirements and ship on time. Geared towards developers and architects, the course blends formal design principles with real-world application, giving you both the conceptual foundation and the practical skills needed to build robust, reusable systems.
Focusing primarily on the well-known Gang of Four (GoF) design patterns, the course explores the most important patterns across Creational, Structural, and Behavioral categories. You’ll also get exposure to additional patterns, including Dependency Injection (DI) and common Enterprise Architecture Patterns.

While course examples are presented in Java, coding is not required during the labs. Instead, labs are hands-on and conceptual, focused on design thinking and applying patterns in practice through structured design exercises and projects.

Note: Java experience is helpful, but the focus is on design—not language-specific syntax.

This Essential GIT training class focuses on teaching you the core aspects of GIT, emphasising only what you really need to know. Through a step-by-step approach, the course explains what GIT is, the purpose of each feature, and how to use it effectively, just like professional web developers.

The course starts from the basics, assuming no prior knowledge of GIT and gradually introduces the theory and commands in a clear and logical sequence.

Additionally, you will learn how to use the GitHub portal, enabling you to collaborate with other developers. You will also participate in a project that applies all the concepts and skills learned throughout the course.

This Android Programming course is designed for Java developers who want to learn how to create user-friendly interfaces for Android applications. Whether you are new to mobile development or seeking to enhance your skills, this course offers a solid foundation for building engaging Android apps using Android Studio.

Despite its nearly thirty-year existence, Python® has emerged as one of the most sought-after languages for software development, particularly within domains such as data science, machine learning, artificial intelligence, and web development—areas where Python enjoys widespread adoption. Whether you're new to programming or bring experience from other programming languages, this course offers a comprehensive introduction to the Python programming language, serving as an excellent starting point for beginners or as a solid foundation for further exploration.

Throughout the course, you'll gain insights into various aspects of the Python 3 language and development methodologies. You'll accomplish this by constructing a fully-fledged program capable of executing diverse operations across a multitude of data types, structures, and objects. Additionally, you'll master techniques for implementing program logic using conditional statements and loops, structuring code for enhanced reusability through functions, classes, and modules, handling file input/output operations, and managing error conditions effectively.

Python® remains a favored programming language, likely due to its accessible learning curve, minimal code requirements, and adaptability for various purposes including business, web development, and scientific applications. Python proves invaluable for crafting tailored software tools, applications, web services, and cloud-based solutions. In this course, you'll expand upon your foundational Python proficiency, delving into more sophisticated subjects such as object-oriented programming patterns, graphical user interface development, data manipulation, crafting web service-integrated applications, executing data science operations, conducting unit testing, and constructing and deploying packages and executable applications.

This course provides comprehensive instruction on building a complete web application from the ground up. You'll acquire proficiency in all the essential tools and modules needed throughout the development process. Starting with the fundamentals of RESTful API, you'll progress through the course to develop and deploy a sophisticated, industry-standard web application.
Python, renowned for its versatility, extends beyond mere script development, offering robust capabilities for various applications. Acquiring proficiency in Python RESTful APIs unlocks the potential to construct potent backends for both web and mobile applications.

In this course, you'll commence with constructing a rudimentary API, delving into the interaction between the frontend web interface and the backend. Additionally, you'll grasp the intricacies of object serialization and deserialization through the marshmallow library. Furthermore, you'll master user authentication and authorization utilizing Flask-JWT.

Moreover, the course encompasses enriching your APIs with additional functionalities such as email integration, image uploading, search capabilities, and pagination. Finally, you'll culminate the course by deploying the APIs to cloud platforms, ensuring accessibility and scalability.

An increasing number of enterprises are embracing data science as a pivotal driver for informed business strategies. Irrespective of the industry, the capacity to glean insights from data holds paramount importance in maintaining competitiveness in today's market. Python®, emerging as a frontrunner in data science, stands out with its extensive libraries, empowering data scientists to effortlessly load, analyze, manipulate, cleanse, and visualize data in user-friendly yet robust ways. This course is tailored to equip you with the essential skills to proficiently harness these pivotal libraries, enabling you to derive actionable insights from data, thereby delivering substantial value to the business.

In a landscape where an abundance of data is constantly being generated, developers proficient in data analytics and visualization remain highly sought after. Through ``Data Visualization with Python,`` you'll acquire the skills to harness Python alongside NumPy, Pandas, Matplotlib, and Seaborn to craft compelling data visualisations using real-world, publicly available data.
Data Visualization with Python adopts a practical, hands-on approach towards creating impactful data visuals using Python. Through numerous activities embedded within real-life business scenarios, you'll have ample opportunities to practice and implement your newfound skills in a highly relevant context.

Data Visualisation with Python caters to developers and scientists aiming to venture into data science or leverage data visualisations for enhancing their personal and professional projects. While prior experience in data analytics and visualisation is not necessary, a basic understanding of Python and familiarity with high school-level mathematics can be beneficial. Although this course is designed for beginners in data visualisation, seasoned developers can enhance their Python proficiency through hands-on engagement with real-world data.

The ``Data Science Projects with Python`` course aims to familiarize you with the Python environment tailored for data science tasks. It serves as a stepping stone in your quest to become proficient in various machine learning topics. These acquired skills will enable you to develop advanced predictive models, aligning with industry standards and delivering substantial value to businesses across diverse sectors.
``Data Science Projects with Python`` is meticulously crafted to provide practical guidance on utilizing industry-standard data analysis and machine learning tools in Python, utilizing real-world datasets. This course empowers you to grasp how to leverage pandas and Matplotlib to meticulously examine datasets through summary statistics and visualizations, extracting the desired insights effectively.

Continuing your learning journey, you will delve into data preparation techniques and the application of machine learning algorithms, such as regularized logistic regression and random forest, utilizing the scikit-learn package. You will explore techniques for fine-tuning these algorithms to yield optimal predictions on new and unseen data instances.

Advancing through subsequent chapters, you will gain a comprehensive understanding of the inner workings and outputs of these algorithms. This knowledge will not only enhance your predictive modeling capabilities but also enable you to comprehend the rationale behind these predictions.

Ratio's Introduction to SQL Course is designed to provide a foundational understanding of the SQL programming language, the standard for relational database management systems. The course covers SQL basics, including table creation, data manipulation, and database querying. Upon completion, students will be able to write SQL queries and work with Microsoft SQL Server or PostgreSQL.

This course is suitable for beginners with no prior SQL or database management experience, as well as professionals looking to refresh their skills. Overall, Ratio's Introduction to SQL Course is an excellent starting point for anyone aiming to learn SQL and gain proficiency in database management and data engineering.

Structured Query Language (SQL) is fundamental to all relational database operations. In this hands-on Advanced SQL course, you will learn to maximize the potential of the SELECT statement by writing robust queries using the most effective methods for your application. You'll test your queries and learn to avoid common errors and pitfalls. The course also covers alternative solutions to various problems, allowing you to choose the most efficient solution for each situation.

This intensive, hands-on workshop equips participants with the practical skills and techniques needed to effectively capture and document real-world user requirements. Grounded in industry-standard Use Case modeling techniques—popularized by Ivar Jacobson and widely adopted in object-oriented practices—this course prepares you to confidently model functional requirements in complex systems.
Beginning with an overview of modern system development and its impact on requirements gathering, the course guides you through the role of use cases within an iterative, incremental, and use case–driven SDLC. You'll learn how to identify, structure, and refine use cases through interactive simulations, stakeholder interviews, and modeling exercises.

With a balanced mix of theory and practice, the course emphasizes working collaboratively with stakeholders, troubleshooting requirement ambiguities, and producing use case models that feed directly into system design, architecture, testing, and project management.

This immersive, hands-on course teaches the core techniques and best practices of object-oriented analysis and design (OOAD), empowering participants to build high-quality software systems that meet requirements and are delivered on time. Through a practical, applied approach, you’ll learn how to model, design, and communicate effectively using proven OO principles and industry-standard notations like UML.
The course is built around three integrated pillars:

Concepts – Core OO principles and design thinking

Notation – Unified Modeling Language (UML) for clear documentation and communication

Process – Modern development methodologies (e.g., Agile, RUP) for iterative, efficient delivery

Each topic is introduced individually, then brought together through a team-based group project that simulates real-world development. You’ll gain experience using UML to create meaningful models, documenting requirements with use cases, applying design patterns, and understanding how OOAD supports modern software development lifecycles.

This comprehensive course provides an in-depth introduction to Spring 6, Spring Boot 3, and Spring REST, aligning with modern development standards such as Java 17+ and Jakarta EE 9. It covers essential Spring Core capabilities, Spring Boot’s auto-configuration and dependency management, and building RESTful services with Spring REST.
Through hands-on exercises, participants will learn to leverage Spring’s powerful features to build scalable, maintainable applications. The course emphasizes Spring Boot for simplified setup and configuration while also covering traditional Spring configuration for comparison.

This course provides an in-depth introduction to Apache Spark 3 for distributed computing. Designed for developers, data analysts, and architects, it focuses on leveraging Spark’s powerful engine for big data processing using Python (PySpark). The course covers core Spark concepts, Resilient Distributed Datasets (RDDs), DataFrames, Spark SQL, and Structured Streaming for real-time data processing.
Through hands-on exercises, participants will learn how to interact with Spark efficiently, optimize queries, and integrate with Kafka for streaming data ingestion.

This hands-on course introduces Apache Spark 3.x, the powerful distributed computing engine, designed for developers, data analysts, architects, and technical managers looking to work with Spark in a practical, effective way.
You'll gain a strong technical foundation in Spark’s architecture and operations, starting with core concepts like RDDs and Spark’s compute engine. From there, you'll dive into higher-level APIs including DataFrames, DataSets, and Spark SQL—now the preferred tools for building robust and optimized data applications.

The course also covers key performance topics like query optimization, memory management, and caching, as well as advanced features such as Spark Structured Streaming and integration with Kafka for processing real-time data streams.

This course is highly interactive, featuring numerous hands-on labs. You’ll write code using the Spark Shell for quick, exploratory work and build full applications using the Spark API in Scala.

Note: Labs and exercises are in Scala. If you're using Python, check out our companion course for PySpark.

This course provides a deep understanding of programming real-time and multi-core systems on Linux while avoiding common pitfalls. Participants will master concurrency, real-time constraints, and debugging techniques, learning to effectively leverage the primitives offered by modern operating systems.
Through a mix of theoretical lessons and hands-on exercises, trainees will gain practical experience in multi-tasking, synchronization, scheduling, and kernel-level programming in real-time environments.

This course provides an in-depth exploration of UML (Unified Modeling Language) for embedded and real-time systems. Participants will learn how to apply UML and its real-time extensions across analysis, design, and coding phases for embedded system development.
Trainees will develop a model for a realistic real-time embedded system based on its requirement specification using Papyrus (an Eclipse-based UML tool) or, upon request, Enterprise Architect – Professional Edition.

This course provides a comprehensive understanding of software architecture, including methods, languages, and best practices. Participants will learn how to design, describe, and evaluate software architectures using UML, as well as apply key architectural patterns and frameworks.

Through theoretical lessons and practical exercises, trainees will gain hands-on experience in defining software architectures using various perspectives, views, and industry-standard processes.

This hands-on training covers the STM32 ARM-based MCU family, the FreeRTOS Real-Time Operating System, the LwIP TCP/IP Stack, and optionally, the EmWin GUI Stack. Participants will gain a deep understanding of STM32 architecture, real-time operating system concepts, and networking with LwIP.
This course covers:

Understand the Cortex-M architecture and its software implementation.

Learn interrupt handling in STM32.

Gain insights into STM32F4 architecture, including key interconnected modules (clocking, interrupt controller, DMA).

Work with independent I/O modules like ADC and GPIOs.

Learn STM32 peripheral programming using STM32Cube Library or ST Standard Peripheral Library.

Master FreeRTOS architecture, services, and APIs.

Develop and debug FreeRTOS applications.

Understand and implement the LwIP TCP/IP stack (networking with UDP and TCP, Ethernet Controller, parameterizing, porting). (Not available for STM32F0 family).

Optionally, explore TouchGFX and EmWin GUI Stack for graphical user interfaces.

This comprehensive hands-on training introduces participants to Zephyr RTOS, a scalable, real-time operating system for embedded systems.
The course covers:
Developing, configuring, debugging, and tracing Zephyr applications.
Device tree (DT) and Kconfig usage and development.
Managing threads, synchronization, memory, and interrupts in Zephyr.
Using west and writing west manifests for project management.
Zephyr kernel services, subsystems, and device drivers.
Hands-on implementation of Zephyr’s multitasking and real-time capabilities.

This hands-on training course provides an in-depth exploration of IoT technologies, focusing on microcontroller-based IoT solutions. Participants will gain practical experience with industry-standard communication protocols, security frameworks, and real-world IoT deployments.
The course covers:

Deploying and configuring a local open-source IoT platform.

Understanding and implementing IoT Edge-to-Cloud communication protocols (MQTT, MQTT-SN, CoAP).

Analyzing IoT security threats and applying protection measures across the IoT stack (devices, communication networks, cloud).

Configuring LwIP (with MQTT), FreeRTOS, and MbedTLS for STM32-based IoT applications.

Exploring the Amazon FreeRTOS architecture and its IoT libraries.

Hands-on lab exercises with STM32-based boards connected via Wi-Fi or Ethernet to a private cloud server.

This course provides a comprehensive introduction to real-time operating systems (RTOS) with a focus on Cortex-M4 architecture and FreeRTOS. Participants will gain a deep understanding of real-time multitasking, including key constraints such as determinism, preemption, and interrupts. The course covers the architecture of FreeRTOS, its core services, and how to efficiently develop and debug FreeRTOS-based applications.
The training combines theoretical learning with hands-on practical activities, making up 40%–50% of the course. Participants will work with code examples, exercises, and solutions using a Linux or Windows PC, with target boards provided for onsite sessions. A preconfigured virtual machine is also available for post-course practice.

To ensure a strong foundation, attendees should have prior experience with embedded C programming and a basic understanding of embedded processors. The course is designed for embedded systems engineers and technicians seeking to enhance their skills in real-time systems development.

Evaluation includes practical exercises and quizzes, with participants receiving a certificate of completion upon successfully demonstrating their skills. If any prerequisite gaps are identified, additional training recommendations will be provided in coordination with the trainee’s company.

The Bringing Business Solutions to Life workshop equips Business Analysts with the skills to oversee the entire project lifecycle—from initial analysis to implementation. This interactive two-day course covers core fundamentals, technical design, quality assurance, and solution deployment. Participants will gain a deep understanding of their role in system implementation, ensuring requirements are fully realized and successfully integrated. With a hands-on approach, this workshop provides tools and techniques that Business Analysts can apply in later project phases to drive successful implementations.

The Mastering the Requirements Process workshop is designed to help business analysts and project managers effectively manage customer expectations and deliver successful projects. This hands-on training covers every stage of the requirements process—from discovery and documentation to validation and approval. Participants will learn best practices for gathering high-quality requirements, writing precise and measurable requirements statements, and ensuring they are properly communicated and signed off. By the end of the workshop, attendees will have the skills and confidence needed to produce and gain approval for a quality requirements document.

This workshop provides analysts with a thorough understanding of the Systems Development Life Cycle (SDLC), covering key aspects such as strategy analysis, scope definition, requirements gathering, and conceptual design. This dynamic, hands-on program equips participants with both technical and soft skills essential for effective business analysis. Over three days, attendees will develop a strong analytical mindset, learning not only how to do things right but also how to ensure they are doing the right things.

The Advanced Business Analysis workshop is designed for experienced business analysts seeking to enhance their skills in eliciting, analyzing, documenting, and communicating requirements. This hands-on course introduces two powerful modeling approaches—Unified Modeling Language (UML) and Information Engineering—to improve the accuracy and completeness of requirements. Participants will explore best practices for creating data models, use cases, and requirements traceability to ensure project success. Facilitators provide both prescriptive and practical guidance, ensuring participants not only understand what should be done but also how to do it and why.

The Advanced Business Analysis workshop is designed for experienced business analysts seeking to enhance their skills in eliciting, analyzing, documenting, and communicating requirements. This hands-on course introduces two powerful modeling approaches—Unified Modeling Language (UML) and Information Engineering—to improve the accuracy and completeness of requirements. Participants will explore best practices for creating data models, use cases, and requirements traceability to ensure project success. Facilitators provide both prescriptive and practical guidance, ensuring participants not only understand what should be done but also how to do it and why.

This intensive, hands-on workshop equips participants with the practical skills and techniques needed to effectively capture and document real-world user requirements. Grounded in industry-standard Use Case modeling techniques—popularized by Ivar Jacobson and widely adopted in object-oriented practices—this course prepares you to confidently model functional requirements in complex systems.
Beginning with an overview of modern system development and its impact on requirements gathering, the course guides you through the role of use cases within an iterative, incremental, and use case–driven SDLC. You'll learn how to identify, structure, and refine use cases through interactive simulations, stakeholder interviews, and modeling exercises.

With a balanced mix of theory and practice, the course emphasizes working collaboratively with stakeholders, troubleshooting requirement ambiguities, and producing use case models that feed directly into system design, architecture, testing, and project management.

This BCS Certificate in Business Analysis Practice course guides you through a comprehensive business analysis process that considers all aspects of a business system: processes, people, organizational context, and technology. It begins by emphasizing the importance of a holistic approach, providing insights into strategic context and project discipline essential for effective business analysis.
Throughout the course, you will learn to comprehend the business situation and associated challenges, analyze stakeholder perspectives, model business activities, propose potential solutions to business problems, and develop a compelling business case for these solutions. A thorough end-to-end process is crucial as it helps mitigate re-work costs often incurred due to inadequate upfront analysis.

Furthermore, this course prepares you to successfully complete the BCS Business Analysis Practice exam upon its conclusion.

In the BCS Modelling Business Processes course, you will gain proficiency in applying industry-standard techniques for business process modelling and analysis. You'll also grasp the framework for enhancing business processes, enabling effective Requirements Engineering and Business Process Improvement (BPI). These practices are essential for reducing development costs and minimizing potential rework throughout the organization, thereby enhancing product quality and business value.
Additionally, completion of this course equips you to sit for the BCS Modelling Business Processes exam at its conclusion.

Achieving the BCS Certificate in Requirements Engineering demonstrates your capability to enhance project delivery through superior requirements management. This course provides a comprehensive framework for requirements engineering, covering the entire lifecycle from developing the business case to delivering well-documented and well-structured requirements. High-quality requirements are pivotal in ensuring the successful delivery of top-notch products and projects.

Moreover, successful completion of this course prepares you to sit for the BCS Requirements Engineering exam upon completion.

As a business analyst, you play a critical role in bridging the gap between the business and its customers. This certification training course explores various tools and techniques aimed at maximizing the value delivered to customers. It covers essential aspects of business analysis, aligned with The Chartered Institute for IT standards, to prepare participants for the BCS Foundation Exam, which serves as the initial step toward achieving the BCS International Diploma in Business Analysis.
Included in the training materials is the book ``Business Analysis, Third Edition`` by Paul, Debra, et al., published by BCS, The Chartered Institute for IT, 2014, ISBN 9781780172774.

Join this intensive 3-day foundation course on the IIBA Business Analysis Body of Knowledge (BABOK) Certification to kickstart your preparation for the IIBA ECBA, CCBA, and CBAP exams. Dive deep into the interactive exploration of the Business Analysis Body of Knowledge (BABOK) v3 Guide. This course serves as the initial segment of a customizable training program designed to equip you for the certification path of your choosing.

Covering the comprehensive study of knowledge areas, tasks, and techniques outlined in the Business Analysis Body of Knowledge (BABOK® Guide) version 3, this BABOK certification training correlates directly with practical applications in your own projects. Attendees will benefit from practice exams included in the course to thoroughly prepare for the IIBA exam and achieve ECBA certification. Additionally, participants will receive access to Ratio practice questions for a duration of 3 months.

In this course, students get a rapid hands-on introduction to client-side programming with HTML, CSS, and JavaScript. The course is meant for students who want to need to get a jump start on all three technologies. Topics covered in the course include an overview of web development, HTML elements and attributes, CSS styling and layout, and JavaScript programming concepts such as variables, arrays, functions, and event handlers.
Students should be prepared to cover a lot of material in a short time and to be ready to spend some time afterward reviewing the content on their own to solidify and build upon the skills taught in class.

In this fast-paced course, you'll learn the fundamentals of client-side web development, starting with the basics of HTML for structuring content. We will cover various HTML elements, attributes, and techniques for building a well-structured web page. Next, you'll dive into CSS to learn about styling your web pages with various properties and selectors, making your content visually appealing. Finally, we will explore JavaScript, a powerful programming language that allows you to add interactivity and dynamic content to your websites. Throughout the course, you'll have the opportunity to work on practical exercises and hands-on examples, solidifying your knowledge and preparing you for real-world web development projects.

The Introduction to JavaScript course provides an in-depth look at the essential concepts of JavaScript, one of the most popular programming languages for web development. Covering a wide range of topics, from JavaScript basics, variables, arrays, and operators, to functions, built-in objects, conditionals, loops, and event handling, this course aims to equip students with the necessary knowledge to create interactive and dynamic web applications. Additionally, the course delves into the HTML Document Object Model, the CSS Object Model, and error handling, ensuring a comprehensive understanding of JavaScript and its role in web development.

The Advanced JavaScript course serves as a bridge for students with basic JavaScript knowledge who are looking to transition into learning modern JavaScript frameworks, such as React, Vue.js, or Angular. This short, focused course aims to strengthen students' existing JavaScript skills and introduce advanced concepts, preparing them for more complex and specialized web development tasks. By completing this course, students will be well-equipped to explore and master modern JavaScript frameworks, ultimately enhancing their web development capabilities.
It is a good course to add on to the end of an introduction to JavaScript course or at the beginning of a course covering any JavaScript framework.

The course offers a comprehensive guide to learning the popular JavaScript library, jQuery. Designed for both beginners and experienced web developers, this course covers essential jQuery concepts, such as selectors, manipulation, forms, events, effects, and Ajax. Through practical examples and hands-on exercises, students will learn how to effectively use jQuery to create dynamic and interactive web applications. Additionally, the course provides insights into converting code between jQuery and vanilla JavaScript, ensuring a well-rounded understanding of the library and its applications.

In this immersive 5-day course, students begin with an optional refresher on advanced JavaScript concepts, then dive into the core principles of Vue.js development. Through guided, hands-on labs, they’ll build a real-world frontend application using Vue and its modern toolset.
The second phase of the course shifts to the backend, where students learn to use Node.js and Express to create a RESTful API that connects to a MongoDB database. Finally, they’ll integrate the Vue frontend with the Node.js backend to build and test a fully functional full-stack application.

This course offers a comprehensive introduction to professional full-stack development using the MEVN stack (MongoDB, Express, Vue.js, Node.js). Along the way, students will explore modern JavaScript syntax, development conventions, and best practices while gaining practical experience through real-world coding exercises and full-stack integration projects.

Introduction to Django is a comprehensive, hands-on course designed to give you a strong foundation in building web applications using Django, one of Python’s most powerful and popular web frameworks. Whether you're just starting with web development or looking to expand your Python skills into the backend, this course equips you with the tools and techniques to create scalable, database-driven web apps.
From project setup to advanced features like custom template tags, user authentication, and email handling, you'll explore every core aspect of Django development. Throughout the course, you'll complete a series of practical exercises and projects, giving you the confidence to build, manage, and deploy professional Django applications.

Advanced Django is a deep-dive course designed to build on the skills covered in the Introduction to Django course. This hands-on training explores powerful features and best practices used by professional Django developers to build scalable, maintainable, and secure web applications.
Students will work with advanced topics such as complex query handling, pagination, media file management, Ajax integration, deployment, and Django Admin customization. The course combines real-world use cases, guided exercises, and advanced techniques to help learners confidently build and manage sophisticated Django-based applications.

Fundamentals of MySQL is the first step in mastering MySQL, the world's most popular open-source database. Develop solid understanding and practical experience using relational databases, SQL and the MySQL Server and tools. This course is perfect for those interested using MySQL for backend data storage in their applications.
Hands-on activities are included designed to reinforce the content delivered in the course. A step-by-step document is provided to guide in creating a hands-on Windows VM.

MySQL for Developers will be useful for anyone who wants to truly master SQL using MySQL. The course covers relational database design, implementation of a database design, and the skills necessary to use a MySQL database as a backend to an application. Along with SQL query skills, the attendee will also learn about query optimization and importing and exporting data.
Hands-on activities are included designed to reinforce the content delivered in the course. A step-by-step document is provided to guide in the creation of a Windows VM configured to support the hands-on activities.

Structured Query Language (SQL) is fundamental to all relational database operations. In this hands-on Advanced SQL course, you will learn to maximize the potential of the SELECT statement by writing robust queries using the most effective methods for your application. You'll test your queries and learn to avoid common errors and pitfalls. The course also covers alternative solutions to various problems, allowing you to choose the most efficient solution for each situation.

Introduction to Oracle SQL is a hands-on, beginner-friendly course designed to teach the core concepts and practical skills of working with SQL in an Oracle Database environment. Whether you're pursuing a career in data analysis, software development, or database administration, this course provides the essential foundation for managing and querying relational data using Oracle SQL.
Students will learn how to create and manage tables, retrieve and filter data, use built-in functions, perform joins and subqueries, manipulate data using DML commands, and create views. Each topic is reinforced with real-world examples and practical exercises to build confidence and deepen understanding.

Introduction to Oracle PL/SQL is a hands-on course designed for those who already understand Oracle SQL and want to dive into the powerful procedural capabilities of PL/SQL. This course teaches the core concepts and structures of PL/SQL programming and equips learners to develop robust, secure, and maintainable applications within the Oracle Database environment.
Participants will explore key PL/SQL features, including blocks, variables, control structures, subprograms (procedures and functions), exception handling, cursors, packages, and triggers. Each concept is reinforced with practical exercises and real-world examples to solidify understanding and build real development skills.

This course is designed to teach students how to build efficient, database-driven applications using Oracle APEX (Application Express). It begins with an introduction to APEX—tracing its evolution and highlighting its growing importance in the tech industry as a powerful low-code platform for rapid application development.
Students will explore APEX’s architecture, core components, and the key programming languages it relies on—primarily SQL and PL/SQL. They’ll gain a solid understanding of the different roles within the APEX ecosystem and examine various deployment options, preparing them for real-world collaboration and application delivery.

The course is highly practical, with hands-on labs focused on creating queries, designing intuitive user interfaces, and building functional, scalable applications. This approach bridges theory and practice, ensuring students walk away with the experience needed to develop secure, enterprise-grade applications using APEX.

By offering this course, you're equipping students with an in-demand skill set that is highly relevant in today’s job market. Graduates will be well-prepared to join development teams looking to leverage Oracle APEX for solving complex business problems with speed and efficiency.

The Advanced Oracle APEX course is designed to elevate your students' proficiency in APEX by focusing on advanced development techniques and features. It builds on foundational knowledge to explore more complex concepts such as session state management, robust security practices, and the nuances of data loading, transformation, and custom authentication workflows.
Structured around real-world, hands-on exercises, this course challenges students to apply their skills in practical scenarios—like securing applications, managing intricate data relationships, and enhancing performance. Each module is designed to reinforce critical thinking and problem-solving in a modern application development context.

Students will delve into advanced UI/UX techniques, improving application usability through sophisticated navigation, interface customization, and responsive design. They’ll also harness the full power of APEX’s data visualization tools and learn how to extend the platform using themes, templates, and plug-ins.

A key component of the course is working with RESTful Web Services. Students will learn how to consume external APIs, integrate third-party services, and publish their own RESTful endpoints to create more interactive and connected applications.

By completing this course, students will be equipped to build secure, scalable, and highly interactive applications that meet enterprise-grade standards. It enhances their readiness for more advanced development roles and makes them strong candidates for organizations seeking to maximize their investment in Oracle APEX.

Offering this course will expand your advanced training portfolio while giving your students a competitive edge in tackling complex projects and excelling in modern application development environments.

This course provides a comprehensive introduction to Toad, a powerful and versatile tool for database development, optimization, and administration. It is designed to equip students with the practical skills needed to work efficiently across all major areas of database management.
The course begins with an overview of Toad’s interface, key features, and customization options, allowing students to tailor the tool to their workflow. From there, it progresses into SQL development, demonstrating how to use Toad’s advanced editor to write, test, and refine SQL code quickly and accurately.

Students will gain hands-on experience managing schemas and database objects, including creating tables, querying views, and exporting data—establishing a solid foundation in real-world database tasks. The course then explores advanced SQL and PL/SQL techniques, focusing on improving code quality, readability, and execution.

A key component of the course is performance tuning, where learners use Toad’s diagnostic and analysis tools to identify bottlenecks and optimize SQL queries for better database performance. Best practices for data loading and exporting are also covered, emphasizing techniques for maintaining data accuracy and integrity.

Participants will be introduced to Toad’s automation tools, which help streamline repetitive tasks and boost productivity, as well as its documentation and collaboration features, including database comparisons and report generation for team communication.

To complete the learning experience, the course introduces Toad’s visual design tools, teaching students how to create entity relationship diagrams and visually construct complex queries—key skills for effective database design and analysis.

Fundamentals of MySQL is the first step in mastering MySQL, the world's most popular open-source database. Develop solid understanding and practical experience using relational databases, SQL and the MySQL Server and tools. This course is perfect for those interested using MySQL for backend data storage in their applications.
Hands-on activities are included designed to reinforce the content delivered in the course. A step-by-step document is provided to guide in creating a hands-on Windows VM.

MySQL for Developers will be useful for anyone who wants to truly master SQL using MySQL. The course covers relational database design, implementation of a database design, and the skills necessary to use a MySQL database as a backend to an application. Along with SQL query skills, the attendee will also learn about query optimization and importing and exporting data.
Hands-on activities are included designed to reinforce the content delivered in the course. A step-by-step document is provided to guide in the creation of a Windows VM configured to support the hands-on activities.

This course covers the fundamentals of Microsoft's version of the standard SQL language known as Transact-SQL. It encompasses both querying and modifying data in relational databases hosted on Microsoft SQL Server-based database systems, which include Microsoft SQL Server, Azure SQL Database, and Azure Synapse Analytics.
This course is beneficial for individuals requiring the ability to write basic SQL or Transact-SQL queries. This audience may include those working with data in roles such as data analysts, data engineers, data scientists, database administrators, or database developers. It is also relevant for individuals peripherally involved with data or those looking to enhance their understanding of working with data, such as solution architects, students, and technology managers.

The Administering Microsoft Azure SQL Solutions (DP-300) certification course imparts students with the knowledge and skills required to administer a SQL Server database infrastructure across cloud, on-premises, and hybrid relational databases. This course is particularly beneficial for those working with Microsoft PaaS relational database offerings. It is also valuable for individuals involved in developing applications that retrieve content from SQL-based relational databases.

XSIAM is the industry's most comprehensive security incident and asset management platform, offering extensive coverage for securing and managing infrastructure, workloads, and applications across multiple environments. Throughout this course, you will explore the key features of Cortex XSIAM. This course is designed to enable you to:
Deploy, configure, and install XDR agents and configure Agent Groups and profiles
Investigate incidents, examine assets and artifacts, and understand the causality chain
Create correlation rules, use XQL to query logs, and analyze incidents using available tools and resources

This instructor-led training enables you to prevent attacks on your endpoints. After an overview of the Cortex XDR components, the training introduces the Cortex XDR management console and demonstrates how to install agents on your endpoints and how to create Security profiles and policies. The training enables you to perform and track response actions, tune profiles, and work with Cortex XDR alerts. It concludes by discussing basic troubleshooting of the agent, the on-premises Broker VM component, and Cortex XDR deployment.

This instructor-led course teaches you how to use the Incidents pages of the Cortex XDR management console to investigate attacks. It explains causality chains, detectors in the Analytics Engine, alerts versus logs, log stitching, and the concepts of causality and analytics. You will learn how to analyze alerts using the Causality and Timeline Views and how to use advanced response actions, such as remediation suggestions, the EDL service, and remote script execution.
Multiple modules focus on how to leverage the collected data. You will create simple search queries in one module and XDR rules in another. The course demonstrate how to use specialized investigation views to visualize artifact-related data, such as IP and Hash Views. Additionally, it provides an introduction to XDR Query Language (XQL). The course concludes with Cortex XDR external-data-collection capabilities, including the use of Cortex XDR API to receive external alerts.

The Palo Alto Networks Firewall 10.0: Troubleshooting course is three days of instructor-led training that will help you:
Investigate networking issues using firewall tools including the CLI
Follow proven troubleshooting methodologies specific to individual features
Analyze advanced logs to resolve various real-life scenarios
Solve advanced, scenario-based challenges

The CortexTM XSOAR 6.8: Automation and Orchestration (EDU-380) course is four days of instructor-led training that will help you:
Configure integrations, create tasks, and develop playbooks
Build incident layouts that enable analysts to triage and investigate incidents efficiently
Identify how to categorize event information and map that information to display fields
Develop automations, manage content, indicator data, and artifact stores, schedule jobs, organize users and user roles, oversee case management, and foster collaboration

Course Overview
The Cisco IOS XR Software Essentials (ISOXRE) training introduces you to the essential features and functions of the Cisco IOS XR Software operating system that powers many Cisco products. Through a combination of lectures and hands-on lab exercises, you will gain an understanding of all major aspects of the operating system including the architecture, installation and upgrade, automatic provisioning, and using the software command-line interface (CLI). You will also learn how to implement essential software services including system security, logging, timing and synchronization, AAA services, and how to use modular QoS. In addition, you will learn how to implement basic routing and forwarding using Multiprotocol Label Switching (MPLS). Finally, you will learn how to implement and use programmability and monitoring features including Simple Network Management Protocol (SNMP), telemetry, process monitoring, and IOS XR programmability.

The Designing and Implementing Enterprise Network Assurance training is designed to enrich and expand your knowledge and skills in the realm of enterprise network assurance and management. This training is structured into four different tracks, collectively encompassing a broad spectrum of network assurance and monitoring aspects. As a participant, you will first overview different Cisco assurance products, followed by two tracks focused on Cisco ThousandEyes solution, and one dedicated to Meraki Insight. You will acquire the skills not just to utilize these solutions effectively, but also to deploy, configure, and manage them in your network environments. This includes learning about the initial setup, fine-tuning for optimal performance, and conducting day-to-day (Day 2) operations that ensure continuous, seamless network assurance.
This training prepares you for the 300-445 Designing and Implementing Enterprise Network Assurance exam. If passed, you earn the Enterprise Network Assurance Specialist certification and satisfy the concentration exam requirement for the Cisco Certified Network Professional Enterprise (CCNP ENTERPRISE). This training also earns you 32 Continuing Education (CE) credits toward recertification.

The Designing and Implementing Cloud Connectivity training helps you develop the skills required to design and implement enterprise cloud connectivity solutions. You will learn how to leverage both private and public internet-based connectivity to extend the enterprise network to cloud providers. You will explore the basic concepts surrounding public cloud infrastructure and how services like Software as a Service (SaaS) can be integrated. You will practice how to analyze and recommend connectivity models that provide the best quality of experience for users. You will learn to implement both Internet Protocol Security (IPsec) and Software-Defined Wide-Area Network (SD-WAN) cloud connectivity, as well as build overlay routing with Open Shortest Path First (OSPF) and Border Gateway Protocol (BGP). Finally, you will practice troubleshooting cloud connectivity issues relating to IPsec, SD-WAN, routing, application performance, and policy application.
This training prepares you for the 300-440 ENCC exam. If passed, you earn the Cisco Certified Specialist–Enterprise Cloud Connectivity certification and satisfy the concentration exam requirement for the Cisco Certified Network Professional (CCNP) Enterprise certification.

This training teaches you how to install, operate, configure, and verify a basic IPv4 and IPv6 network, configure network components, such as switches, routers, and wireless local area network (LAN) controllers (WLNs), manage network devices, and identify basic security threats. This training also covers the introduction of AI and machine learning (ML) in network operations.
Please note that this course is a combination of Instructor-Led and Self-Paced Study - 5 days in the classroom and approx 3 days of self study. The self-study content will be provided as part of the digital courseware that you recieve at the beginning of the course and should be part of your preparation for the exam. Lab access is provided for both the class and the self- study sections, lab access is valid for 60 hours or 90 days whichever is the shorter, so please ensure you exit the lab exercises when not in use.

This Learning Path prepares you for the Cisco Certified Network Associate (200-301 CCNA) v1.1 exam. If passed, you earn your Cisco Certified Network Associate (CCNA).

The Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR) training gives you the knowledge and skills needed to configure, troubleshoot, and manage enterprise wired and wireless networks. You’ll also learn how to implement security principles, automation, and programmability within an enterprise network, and overlay network design by using Cisco SD-Access and SD-WAN solutions.
This training prepares you for the 350-401 ENCOR v1.1 exam. If passed, you earn the Cisco Certified Specialist – Enterprise Core certification and satisfy the core exam requirements for the Cisco Certified Network Professional (CCNP) Enterprise, Cisco Certified Internetwork Expert (CCIE) Enterprise Infrastructure, and CCIE Enterprise Wireless certifications. This training also earns you 64 Continuing Education (CE) credits toward recertification.

The Designing Cisco Enterprise Networks (ENSLD) training deepens your knowledge of designing enterprise networks. Topics covered include enterprise network design, including protocols and media for wired and wireless networks, SD-Access, VPN, Quality of Service (QoS), IPv6, and network programmability. This training earns you 40 Continuing Education (CE) credits towards recertification and helps prepare you to take the 300-420 Designing Cisco Enterprise Networks (ENSLD) exam, which is part of the CNP Enterprise, Cisco Certified Specialist - Enterprise Design certification.
Please note this course consist of 5 days ILT content with approximately 3 days of content which is self study !

The Implementing Cisco Enterprise Advanced Routing and Services (ENARSI) training gives you the knowledge and skills needed to install, configure, operate, and troubleshoot a dual stack enterprise network. This training covers advanced routing and infrastructure technologies, expanding on the topics covered in the Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR) training.
This training prepares you for the 300-410 ENARSI v1.1 exam. If passed, you earn the Cisco Certified Specialist – Enterprise Advanced Infrastructure Implementation certification and satisfy the concentration exam requirement for the Cisco Certified Network Professional (CCNP) Enterprise certification. This training also earns you 40 Continuing Education (CE) credits towards recertification.

The Implementing Automation for Cisco Enterprise Solutions (ENAUI) training teaches you how to implement Cisco Enterprise automated solutions, including programming concepts, orchestration, telemetry, and automation tools.
This course highlights the tools and the benefits of leveraging programmability and automation in the Cisco-powered Enterprise Campus and WAN. You will also examine platforms including IOS XE software for device-centric automation, Cisco DNA Center for the intent-based enterprise network, Cisco Software-Defined WAN, and Cisco Meraki. Their current ecosystem of APIs, software development toolkits, and relevant workflows are studied in detail together with open industry standards, tools, and APIs, such as Python, Ansible, Git, JSON/YAML, NETCONF/RESTCONF, and YANG.

The Implementing Automation for Cisco Enterprise Solutions (ENAUI) training teaches you how to implement Cisco Enterprise automated solutions, including programming concepts, orchestration, telemetry, and automation tools.
The Programming for Network Engineers (PRNE) v2.0 course is designed to equip you with fundamental skills in Python programming. Through a combination of lectures and lab experience in simulated network environments, you will learn to use Python basics to create useful and practical scripts with Netmiko to retrieve data and configure network devices. Upon completion of this course, you should have a basic understanding of Python, including the knowledge to create, apply, and troubleshoot simple network automation scripts.

The Configuring BGP on Cisco Routers (BGP) v.4.0 course teaches the underlying foundations of the Internet and new-world technologies such as Multiprotocol Label Switching (MPLS). It prepares students to design and implement efficient, optimal, and trouble-free BGP networks covering:
The theory of BGP and configuration of BGP on Cisco IOS routers
Detailed troubleshooting information and hands-on exercises that provide students with the skills needed to configure and troubleshoot BGP networks in customer environments
BGP network design issues and usage rules for various BGP features

The Implementing Cisco Multiprotocol Label Switching training teaches you the high-performance method for forwarding packets through a network. MPLS enables routers at the edge of a network to apply simple labels to packets. This practice allows the edge devices to switch packets according to labels, with minimal lookup overhead. MPLS integrates the performance and traffic-management capabilities of data link Layer 2 with the scalability and flexibility of network Layer 3 routing. When used in conjunction with other standard technologies, MPLS gives the ability to support value-added features. How You'll Benefit
Acquire the skill of implementing MPLS high-performance methods for forwarding packets in a network
Learn to configure routers at the network edge to apply simple labels to packets
Gain the knowledge to enable edge devices, ATM switches, or existing routers to switch packets based on labels within the service provider core
Master the skill of minimizing lookup overhead in the packet-switching process
Gain proficiency in integrating the performance and traffic-management capabilities of data-link Layer 2 using MPLS
Acquire the skill of combining the scalability and flexibility of network Layer 3 routing through MPLS
Learn to leverage MPLS with other standard technologies to implement value-added features for service providers' networks

IPv6 Fundamentals, Design, and Deployment (IP6FD) is a five-day training that provides you with the knowledge and skills needed to implement and configure the IP version 6 (IPv6) features of Cisco IOS software. The training also provides an overview of IPv6 technologies; covers IPv6 design and implementation; describes IPv6 operations, addressing, routing, services, and transition; and describes deployment of IPv6 in enterprise networks as well as in service provider networks. The training includes case studies that are useful for deployment scenarios and remote labs. How You'll Benefit This training will help you:
Learn how to successfully configure the IP version 6 features of Cisco IOS Software
Gain leading-edge skills for high-demand responsibilities in the enterprise sector
Earn 40 CE credits toward recertification

The Implementing Cisco Catalyst 9000 Series Switches (ENC9K) v4.0 course provides you with insight into Cisco Catalyst 9000 Series Switches and its solution components. You will learn about the architecture, capabilities, positioning, and implementation of the Cisco Catalyst 9000 Series switches, as well as the management of the switches using CLI, Cisco DNA Center, and IOS-XE web user GUI. Additionally, you will be introduced to security, cloud, automation, and other important features of Cisco Catalyst 9000 Series switches.

The Cisco SD-WAN Operation and Deployment (SDWFND) v2.0 course provides a comprehensive overview of the Cisco® Software-Defined WAN (SD-WAN) solution and Cisco SD-WAN components such as vManage, vSmart and vBond.
You will learn how to deploy, manage, and operate a secure, programmable, and scalable SD-WAN fabric using IOS XE Cisco SD-WAN products. The course also covers how to configure, operate, and monitor overlay routing across the Cisco SD-WAN network. In addition, you will learn about data and control policies, and how to deploy Quality of Service (QoS) and Direct Internet Access (DIA) in the SD-WAN overlay network.

The course will allow you to earn 16 Continuing Education (CE) credits toward recertification.

The Implementing Cisco SD-WAN Solutions (ENSDWI) training helps you design, deploy, configure, and manage the Cisco Software-Defined WAN (SD-WAN) solution in a large-scale network, including how to migrate from legacy WAN to Cisco SD-WAN. You will learn best practices for configuring routing protocols in the data center and the branch, and how to implement advanced control, data, and application-aware policies. This training also covers Cisco SD-WAN deployment and migration options, placement of controllers, how to deploy WAN Edge devices, multicast and quality of service (QoS), how to configure Direct Internet Access (DIA) breakout, and how to deploy a Multi-Region Cisco SD-WAN fabric. You will also learn about the various Application Quality of Experience (AppQoE) traffic optimization capabilities. Finally, the training looks at the different Cisco SD-WAN security options available.

Course Overview
The Cisco Aggregation Services Router 9000 Series Essentials (ASR9KE) v6.1 course introduces you to the features and functions of the Cisco® Aggregation Services Router (ASR) 9000 Series platforms. Through a combination of lecture and hands-on labs, you will gain an understanding of all major aspects of the platform, including hardware, Layer 2 and Layer 3 services, routing protocols including Segment Routing, Layer 2 and Layer 3 multicast, Quality of Service (QoS) features, and network virtualization. The course investigates Cisco Internetworking Operating System (IOS) XR 64-Bit Linux-based feature parity in the environment, as well as how to install Cisco IOS® XR 64-Bit software packages.

The Implementing and Troubleshooting Networks Using Cisco ThousandEyes (ENTEIT) v1.0 course is designed to introduce you to and familiarize you with Cisco® ThousandEyes. Through a combination of lectures and hands-on experience, you will learn to implement and configure the Cisco ThousandEyes solution. You will also learn to install and configure the Cisco ThousandEyes agents with different test types. This solution will also enable you to perform root cause analysis when troubleshooting.
This course will help you:

Describe and define Cisco ThousandEyes
Integrate, implement, and deploy Cisco ThousandEyes solutions
Configure Cisco ThousandEyes agents
Perform root cause analysis when troubleshooting
Customize dashboard and reports
Monitor solutions
Administer the system

The Understanding Cisco SDA Fundamentals (SDAFND) v1.0 course introduces you to Cisco® Software-Defined Access and teaches you, through a combination of lectures and labs, how to implement simple, single-site fabric networks. You will learn the benefits of leveraging Software-Defined Access in the Cisco-powered Enterprise Campus network. SDAFND will introduce the solution, its architecture and components, and guide you through labs to design and deploy simple Cisco SD-Access networks.
This course will help you:

Deploy Cisco SD-Access networks
Explain Cisco Software-Designed Access
Operate, manage, and integrate Cisco DNA Center™
Prepare for various Cisco certifications: Cisco Certified Specialist – Enterprise Core (ENCOR), and Cisco Certified Specialist – Enterprise Design (ENSLD)

The Implementing Cisco Enterprise Wireless Networks (ENWLSI) training helps you implement network settings to provide a secure wireless network infrastructure and troubleshoot any related issues. The goal of this 5-day instructor-led training is to prepare you to secure and implement the wireless infrastructure, and use Cisco Identity Service Engine (ISE), Cisco Prime Infrastructure (PI), Cisco DNA Center, Cisco Spaces, and Cisco Connect Mobile Experience to monitor and troubleshoot network issues.
This training provides you with hands-on labs to reinforce concepts including deploying Cisco Catalyst 9800 Wireless Controller Release IOS XE Cupertino 17.9.5, Cisco Digital Network Architecture (DNA) Center Release 2.3.5.4, Cisco Prime Infrastructure Release 3.10, Cisco Spaces, Features and Cisco Identity Services Engine (ISE) Release 3.3.

This training prepares you for the 300-430 ENWLSI: Implementing Cisco Enterprise Wireless Networks exam. If passed, you earn the Cisco Certified Specialist – Enterprise Wireless Implementation certification and satisfy the concentration exam requirement for the CCNP Enterprise certification.

The Designing Cisco Enterprise Wireless Networks (ENWLSD) training introduces you to concepts you need to know when planning advanced designs of Cisco wireless products. The training covers design specifics from scenario design concepts, through the installation phase, and into post-deployment validation.
This training prepares you for the ENWLSD exam. If passed, you earn the Cisco Enterprise Wireless Design Specialist certification and satisfy the concentration exam requirement for the CCNP Enterprise certification.

This course will help you:

Gain the knowledge you need to plan advanced designs of Cisco wireless products
Qualify for professional-level job roles in wireless networking
Prepare for the Designing Cisco Enterprise Wireless Networks (300-425 ENWLSD) exam.
Earn 40 CE credits toward recertification
What to expect in the exam This course will help you prepare for the Designing Cisco Enterprise Wireless Networks (300-425 ENWLSD) exam. This exam tests your knowledge of wireless network design, including site surveys, wired and wireless infrastructure, mobility, and WLAN high availability.

The Understanding Cisco Wireless Foundations (WLFNDU) training teaches you the knowledge and skills you need to configure, manage, and troubleshoot a Cisco wireless LAN (WLAN) network. Topics include understanding critical aspects of RF technology, industry standards for Wi-Fi and security, how to design, install, and configure a WLAN network of any size, and using Cisco DNA Center.
This training also earns you 30 Continuing Education (CE) credits towards recertification.

The Engineering Cisco Meraki Solutions training helps you gain the core knowledge and skills needed to deploy, plan, design, implement, and operate complex Cisco Meraki solutions. This training combines Engineering Cisco Meraki Solutions Part 1 and 2 trainings. This training helps prepare you for roles focused on implementing, securing, and managing Cisco Meraki™ based networks from a centralized dashboard. Topics covered include Cisco Meraki’s cloud-based solutions, understanding of network security protocols, design of scalable architectures, and application of troubleshooting strategies.
This training prepares you for the Cisco Meraki Solutions Specialist (ECMS 500-220) exam. If passed, you earn the Cisco Meraki Solutions Specialist certification. How You'll Benefit

The Implementing Cisco Enterprise Wireless Networks (ENWLSI) training helps you implement network settings to provide a secure wireless network infrastructure and troubleshoot any related issues. The goal of this 5-day instructor-led training is to prepare you to secure and implement the wireless infrastructure, and use Cisco Identity Service Engine (ISE), Cisco Prime Infrastructure (PI), Cisco DNA Center, Cisco Spaces, and Cisco Connect Mobile Experience to monitor and troubleshoot network issues.
This training provides you with hands-on labs to reinforce concepts including deploying Cisco Catalyst 9800 Wireless Controller Release IOS XE Cupertino 17.9.5, Cisco Digital Network Architecture (DNA) Center Release 2.3.5.4, Cisco Prime Infrastructure Release 3.10, Cisco Spaces, Features and Cisco Identity Services Engine (ISE) Release 3.3.

This training prepares you for the 300-430 ENWLSI: Implementing Cisco Enterprise Wireless Networks exam. If passed, you earn the Cisco Certified Specialist – Enterprise Wireless Implementation certification and satisfy the concentration exam requirement for the CCNP Enterprise certification.

Our lab utilizes physical access points (9120, 3802), physical wireless clients as well as real DNAC and PI. This allows further exploration of the dashboard.

This training prepares you for the ENWLSD exam. If passed, you earn the Cisco Enterprise Wireless Design Specialist certification and satisfy the concentration exam requirement for the CCNP Enterprise certification.

This course will help you:

Gain the knowledge you need to plan advanced designs of Cisco wireless products
Qualify for professional-level job roles in wireless networking
Prepare for the Designing Cisco Enterprise Wireless Networks (300-425 ENWLSD) exam.
Earn 40 CE credits toward recertification
What to expect in the exam This course will help you prepare for the Designing Cisco Enterprise Wireless Networks (300-425 ENWLSD) exam. This exam tests your knowledge of wireless network design, including site surveys, wired and wireless infrastructure, mobility, and WLAN high availability.

After you pass 300-425 ENWLSD:

You earn the Cisco Certified Specialist – Enterprise Wireless Design certification.
You satisfy the concentration requirement for the new CCNP Enterprise certification. To complete your CCNP Enterprise certification, pass the Enterprise core exam, Implementing Cisco Enterprise Network Core Technologies (350-401 ENCOR).

This is a 4-day instructor led workshop aimed at Cisco partners and customers who are/have deployed Cisco DNA / Catalyst Center. This class will help enable Cisco DNA / Catalyst Center adoption in a brownfield environment utilizing Assurance as a feature to manage and troubleshooting both a wired and wireless environment, followed by migrating to Software Defined Access for both Wired and Wireless.
This workshop will be a mix of theory (30%) and labs (70%) and is aimed at a technical audience. Theory based on latest version of DNA – continually updated content to reflect the latest version of the product.

The DNACAA course is part of Cisco Black Belt Academy Aligned Content. It belongs to the stage: EN - Cisco DNA Deployment Stage 2.

The Cisco SD-WAN Operation and Deployment (SDWFND) v2.0 course provides a comprehensive overview of the Cisco® Software-Defined WAN (SD-WAN) solution and Cisco SD-WAN components such as vManage, vSmart and vBond.
You will learn how to deploy, manage, and operate a secure, programmable, and scalable SD-WAN fabric using IOS XE Cisco SD-WAN products. The course also covers how to configure, operate, and monitor overlay routing across the Cisco SD-WAN network. In addition, you will learn about data and control policies, and how to deploy Quality of Service (QoS) and Direct Internet Access (DIA) in the SD-WAN overlay network.

The course will allow you to earn 16 Continuing Education (CE) credits toward recertification.

How You'll Benefit This class will help you learn to use Cisco SD-WAN to:

Establish transport-independent WAN for lower cost and higher diversity
Meet SLAs for business-critical and real-time applications
Provide end-to-end segmentation for protecting critical enterprise compute resources
Extend seamlessly into the public cloud
Optimize the user experience for Software-as-a-Service (SaaS) applications

Labs

Manage and Monitor Cisco SD-WAN Components
Deploy and Verify Cisco SD-WAN Edge Routers
Deploy Cisco SD-WAN Edge Configuration
Implement Cisco SD-WAN Overlay Routing
Deploy Cisco SD-WAN Policies

The Implementing Cisco SD-WAN Solutions (ENSDWI) training helps you design, deploy, configure, and manage the Cisco Software-Defined WAN (SD-WAN) solution in a large-scale network, including how to migrate from legacy WAN to Cisco SD-WAN. You will learn best practices for configuring routing protocols in the data center and the branch, and how to implement advanced control, data, and application-aware policies. This training also covers Cisco SD-WAN deployment and migration options, placement of controllers, how to deploy WAN Edge devices, multicast and quality of service (QoS), how to configure Direct Internet Access (DIA) breakout, and how to deploy a Multi-Region Cisco SD-WAN fabric. You will also learn about the various Application Quality of Experience (AppQoE) traffic optimization capabilities. Finally, the training looks at the different Cisco SD-WAN security options available.
How You'll Benefit
This training will teach you to use Cisco SD-WAN to:

Establish a transport-independent WAN for lower cost and higher flexibility
Meet Service Level Agreements (SLAs) for business-critical and real-time applications
Provide secure end-to-end segmentation for protecting critical enterprise compute resources
Extend seamlessly into the public cloud
Optimize the user experience for Software-as-a-Service (SaaS) applications

The Transforming to a Cisco Intent-Based Network (IBNTRN) v1.1 course teaches you how the functionality of Cisco® SD-Access fits into Cisco Digital Network Architecture (Cisco DNA™). Through a combination of lessons and hands-on learning, you will practice operating, managing, and integrating Cisco DNA Center, programmable network infrastructure, and Cisco SD-Access fundamentals. You will learn how Cisco delivers intent-based networking across the campus, branch, WAN, and extended enterprise and ensures that your network is operating as intended.
How you'll benefit

This class will help you:

Configure an open, software-driven approach that makes the network simpler, more agile, and responsive to business needs
Leverage the functionality of Cisco DNA Center to streamline operations, reduce costs, detect and contain threats, and continuously align the network to business needs.

The Implementing Cisco Catalyst 9000 Series Switches (ENC9K) v4.0 course provides you with insight into Cisco Catalyst 9000 Series Switches and its solution components. You will learn about the architecture, capabilities, positioning, and implementation of the Cisco Catalyst 9000 Series switches, as well as the management of the switches using CLI, Cisco DNA Center, and IOS-XE web user GUI. Additionally, you will be introduced to security, cloud, automation, and other important features of Cisco Catalyst 9000 Series switches.
How you'll benefit

This course will help you:

Prepare for successful deployment of the Cisco Catalyst 9000 Series Switches
Understand the role of Cisco Catalyst 9000 Series Switches in the SD-Access fabric
Learn to provision Cisco Catalyst 9000 Series Switches using Cisco DNA center as the orchestration platform

The Understanding Cisco SDA Fundamentals (SDAFND) v1.0 course introduces you to Cisco® Software-Defined Access and teaches you, through a combination of lectures and labs, how to implement simple, single-site fabric networks. You will learn the benefits of leveraging Software-Defined Access in the Cisco-powered Enterprise Campus network. SDAFND will introduce the solution, its architecture and components, and guide you through labs to design and deploy simple Cisco SD-Access networks.
This course will help you:

Deploy Cisco SD-Access networks
Explain Cisco Software-Designed Access
Operate, manage, and integrate Cisco DNA Center™
Prepare for various Cisco certifications: Cisco Certified Specialist – Enterprise Core (ENCOR), and Cisco Certified Specialist – Enterprise Design (ENSLD)

The Implementing and Configuring Cisco Identity Services Engine (SISE) v4.0 course teaches you to deploy and use Cisco® Identity Services Engine (ISE) v3.x, an identity and access control policy platform that simplifies the delivery of consistent, highly secure access control across wired, wireless, and VPN connections. This hands-on course provides you with the knowledge and skills to implement and apply Cisco ISE capabilities to support use cases for Zero Trust security posture. These use cases include tasks such as policy enforcement, profiling services, web authentication and guest access services, BYOD, endpoint compliance services, and Terminal Access Controller Access Control Server (TACACS+) device administration. Through hands-on practice via lab exercises, you will learn how to use Cisco ISE to gain visibility into what is happening in your network, streamline security policy management, and contribute to operational efficiency. This course helps you prepare to take the Implementing and Configuring Cisco Identity Services Engine (300-715 SISE) exam, which leads to CCNP® Security and the Cisco Certified Specialist - Security Identity Management Implementation certifications. This course also earns you 40 Continuing Education (CE) credits toward recertification

The Implementing Automation for Cisco Enterprise Solutions (ENAUI) training teaches you how to implement Cisco Enterprise automated solutions, including programming concepts, orchestration, telemetry, and automation tools.
This course highlights the tools and the benefits of leveraging programmability and automation in the Cisco-powered Enterprise Campus and WAN. You will also examine platforms including IOS XE software for device-centric automation, Cisco DNA Center for the intent-based enterprise network, Cisco Software-Defined WAN, and Cisco Meraki. Their current ecosystem of APIs, software development toolkits, and relevant workflows are studied in detail together with open industry standards, tools, and APIs, such as Python, Ansible, Git, JSON/YAML, NETCONF/RESTCONF, and YANG. How You'll Benefit

This course will help you:

Gain high-demand skills using modern programming languages, APIs, and systems such as Python, Ansible, and Git to automate, streamline, and enhance business operations.
Acquire the skills and knowledge to customize tools, methods, and processes that improve network performance and agility
Earn 24 CE credits toward recertification
Prepare for the 300-435 ENAUTO exam

The Implementing Cisco SD-WAN Security and Cloud Solutions (SDWSCS) training teaches you advanced knowledge and skills related to Cisco software-defined wide area network (SD-WAN) security and cloud services. Through a series of labs and lectures, you will learn about on-box security services, including application-aware enterprise firewall, intrusion prevention, URL filtering, malware protection, and Transport Layer Security (TLS) or Secure Socket Layer (SSL) decryption. You will also learn about cloud integration with multiple cloud service providers across multiple use cases.
Additionally, the labs will allow you to configure and deploy local security services and cloud security services with the Cisco Umbrella Secure Internet Gateway (SIG), as well as integrate the Cisco SD-WAN fabric with a cloud service provider using the Cisco vManage automated workflows. How You'll Benefit

This training will help you:

Gain introductory knowledge of the security and cloud services available in Cisco SD-WAN
Expand your knowledge of integrated security services, such as the application aware firewall and intrusion prevention and cloud and collocated security services in on-premises and private or public cloud environments
Understand drivers, benefits, available features, and architecture of Cisco SD-WAN integrated and distributed security and cloud networking services
Gain leading-edge skills for high-demand responsibilities focused on security and cloud services
Earn 24 CE credits towards recertification
Gain high-demand skills using modern programming languages, APIs, and systems such as Python, Ansible, and Git to automate, streamline, and enhance business operations.
Acquire the skills and knowledge to customize tools, methods, and processes that improve network performance and agility
Earn 24 CE credits toward recertification
Prepare for the 300-435 ENAUTO exam

The Understanding Cisco Data Center Foundations (DCFNDU) v1.1 course helps you prepare for entry-level data center roles. In this course, you will learn the foundational knowledge and skills you need to configure Cisco® data center technologies including networking, virtualization, storage area networking, and unified computing. You will get an introduction to Cisco Application Centric Infrastructure (Cisco ACI), automation and cloud computing. You will get hands-on experience configuring features on Cisco Nexus Operating System (Cisco NX-OS) and Cisco Unified Computing System (Cisco UCS). This course also earns you 30 Continuing Education (CE) credits towards recertification.
This course does not lead directly to a certification exam, but it does cover foundational knowledge that can help you prepare for several CCNP and other professional-level data center courses and exams:

Implementing and Operating Cisco Data Center Core Technologies (DCCOR)
Designing Cisco Data Center Infrastructure (DCID)
Troubleshooting Cisco Data Center Infrastructure (DCIT)
Implementing Cisco Application Centric Infrastructure (DCACI)
Implementing Cisco NX-OS Switches and Fabrics in the Data Center (DCNX)

The Splunk AppDynamics for Hybrid Application Monitoring (SAHA) training aims to enhance your expertise in full stack observability for hybrid applications using Cisco’s product portfolio, covering various aspects of observability and analytics. You will explore application performance monitoring (APM) and business analytics for hybrid applications using Cisco AppDynamics. You will also learn about customer digital experience and application dependency monitoring, leveraging network insights through Cisco ThousandEyes and integrating them with real user monitoring in AppDynamics. Finally, you will learn about application security with Cisco Application Security.
Throughout the training, you will not only learn to effectively utilize these solutions but also deploy and configure them within your application environments.

How You'll Benefit

This training will help you:

Gain the knowledge you need to effectively utilize hybrid applications for full stack observability
Leverage Cisco products for application performance monitoring, security, and business analytics
Qualify for professional-level job roles in full stack observability
Earn 32 CE credits toward recertification

The Cisco Intersight Essentials training teaches you various aspects of Cisco Unified Computing System (UCS), including hardware, connectivity, and management. You will learn Cisco Intersight characteristics, licensing, and features, along with insights into server profile deployment and prerequisites for installing operating systems from Cisco Intersight.
This training prepares you for configuring, managing, and monitoring your network, computing, and storage assets. You will gain experience using features, such as Cisco Intersight Workload Optimizer (IWO), Cisco Intersight Cloud Orchestrator (ICO), and Cisco Intersight Virtualization Services (IVS). Also, you will become familiar with the Cisco Intersight Application Programming Interface (API) by using HashiCorp Terraform to automate Cisco Intersight configuration. This training also earns you 11 Continuing Education (CE) credits toward recertification.

The Data Center Nexus Dashboard Advanced (DCNDA) training focuses on how to deploy and use Cisco Nexus Dashboard Insights (NDI) and Cisco Nexus Dashboard Orchestrator (NDO) to successfully monitor data center networks, and to provision a Cisco Application Centric Infrastructure (ACI)-based multisite network. The training is three days long and includes several activities that are either lab simulations or live labs. Activities that pertain to Nexus Dashboard Insights are implemented with lab simulations based on a real-world lab environment, while the lab activity related to Nexus Dashboard Orchestrator uses live software.

The Cisco Data Center Nexus Dashboard Essentials training teaches you how to plan, implement, manage, operate, monitor, and troubleshoot the infrastructure of your data centers using the Cisco Nexus Dashboard platform.
The goal of this training is to provide fundamental knowledge for the Cisco Nexus Dashboard platform. It discusses the components and the structure of the platform, as well as how to plan for the installment and deployment, looking at the physical and virtual resource requirements, licensing, connectivity, cluster size, and software stack. Additionally, you will be acquainted with the Graphical User Interface (GUI) and the different functions to create and manage sites in the Cisco Nexus Dashboard. You will learn how to monitor, troubleshoot, and administer the platform, covering the authentication and authorization of the administrators’ access. This training also earns you 26 Continuing Education (CE) credits toward recertification. How You'll Benefit

The Configuring Cisco MDS 9000 Series Switches course shows you how to implement, manage, and troubleshoot Cisco® MDS 9000 Series Switches, to build highly available, scalable storage networks. Through expert instruction and extensive hands-on practice, you will learn how to deploy and use capabilities such as Virtual Storage Area Networks (VSANs), Role-Based Access Control (RBAC), N-Port Virtualization (NPV) fabric security, zoning, automation with NX-API, Slow Drain Analysis, SAN analytics, Fibre Channel over TCP/IP (FCIP) tunnels, and more.
This course will help you:

Learn how to deploy and troubleshoot the Cisco MDS 9000 Series Switches to support performance, resiliency, scalability, and enhanced operations for data centers
Gain knowledge and skills through Cisco’s unique combination of lessons and hands-on practice using enterprise-grade Cisco learning technologies, data center equipment, and software.

The Implementing and Operating Cisco Data Center Core Technologies (DCCOR) training helps you prepare for the Cisco® CCNP® Data Center and CCIE® Data Center certifications for advanced-level data center roles. In this course, you will master the skills and technologies you need to implement data center compute, LAN and SAN infrastructure. You will also learn the essentials of automation and security in data centers. You will gain hands-on experience deploying, securing, operating, and maintaining Cisco data center infrastructure including: Cisco MDS Switches and Cisco Nexus Switches; Cisco Unified Computing System™ (Cisco UCS®) B-Series Blade Servers, and Cisco UCS C-Series Rack Servers. This course also earns you 64 Continuing Education (CE) credits towards recertification.

The Designing Cisco Data Center Infrastructure (DCID) provides training on designing data centers using Cisco data centers solutions and technologies. Topics covered include network designs with virtualization technologies, Layer 2 and Layer 3 technologies and routing protocols, and data center interconnect design options. You’ll learn design practices for the Cisco Unified Computing System™ (Cisco UCS®) solution based on Cisco UCS B-Series and C-Series servers, Cisco UCS Manager, and Cisco Unified Fabric, while gaining experience with network management technologies including Cisco UCS Manager, Cisco Data Center Network Manager (DCNM), and Cisco UCS Director. This training also earns you 40 Continuing Education (CE) credits towards recertification.

The Troubleshooting Cisco Data Center Infrastructure (DCIT) training builds your knowledge and skills in troubleshooting LANs, SANs, Cisco Unified Fabric, Cisco Unified Computing System (Cisco UCS), and Cisco Application-Centric Infrastructure (Cisco ACI). You’ll gain hands-on experience resolving problems on Cisco Multilayer Director Switch (MDS) switches, Cisco Nexus switches, Cisco Fabric Extenders (FEXs), Cisco UCS, Cisco ACI, and more. This training also earns you 50 Continuing Education (CE) credits towards recertification.
This training helps prepare you to take the exam:

300-615 Troubleshooting Cisco Data Center Infrastructure (DCIT)
How You'll Benefit

This training will help you:

Learn how to deploy and troubleshoot various components of Cisco data center infrastructure to support performance, resiliency, scalability needs
Gain knowledge and skills through Cisco’s unique combination of lessons and hands-on practice using enterprise-grade Cisco learning technologies, data center equipment, and software.

The Implementing Cisco Application Centric Infrastructure (DCACI) v1.2 course shows you how to deploy and manage the Cisco® Nexus® 9000 Series Switches in Cisco Application Centric Infrastructure (Cisco ACI®) mode. You will learn how to configure and manage Cisco Nexus 9000 Series Switches in ACI mode, how to connect the Cisco ACI fabric to external networks and services, and the fundamentals of Virtual Machine Manager (VMM) integration. You will gain hands-on practice implementing key capabilities such as fabric discovery, policies, connectivity, VMM integration, and more. This course earns you 40 Continuing Education (CE) credits towards recertification.
This course helps prepare you for the following exam:

300-620 Implementing Cisco Application Centric Infrastructure (DCACI)

This course will help you:

Gain the skills and hands-on practice integrating the enhanced, automated capabilities of Cisco Nexus 9000 Series Switches in ACI mode for quicker application deployment
Get the knowledge for protocols, solutions and designs to acquire professional-level and expert-level data center job roles.

The Implementing Cisco NX-OS Switches and Fabrics in the Data Center training gives you a detailed understanding of the Cisco® Nexus switch platform and teaches you how to install, configure, and manage Cisco Nexus® switch platforms in a scalable, highly available environment. Through a combination of lectures and hands-on labs, you will learn how to describe various aspects of the Cisco Nexus product families and platforms, including implementation, management, security, programmability and storage. Additionally, you will learn how to configure device aliases and zoning, Fibre Channel over Ethernet (FCoE), and N-Port Identifier Virtualization (NPIV), and N-Port Virtualization (NPV) mode. . How You'll Benefit
This training will help you:

Describe, implement, configure, and manage Cisco Nexus product families and platforms, including redundancy protocols and security features, in a scalable environment
Gain valuable hands-on experience with Cisco Nexus products in a lab setting
Develop expertise with the Cisco Nexus product families and platforms
Earn 40 CE credits towards recertification.

The Implementing Cisco Nexus 9000 Switches in NX-OS Mode – Advanced (DCNXA) v1.0 course provides advanced training in applying and managing the Cisco Nexus® 9000 Series Switches in NX-OS mode. The Cisco® NX-OS platform deploys Virtual Extensible LAN (VXLAN) and Ethernet VPN (EVPN) using Cisco Data Center Network Manager (DCNM), implements Multi-Site VXLAN EVPN, and integrates L4-L7 services into the fabric providing external connectivity, utilizing advanced tenant features. You will also learn how to implement Cisco NX-OS Enhanced Policy-Based Redirect (ePBR) and Intelligent Traffic Director (ITD) features.

The Introducing Cisco Unified Computing System (DCIUCS) v1.0 is an introductory course that shows you how to deploy, secure, operate, and maintain the Cisco Unified Computing system (Cisco UCS®) B-Series blade servers, Cisco UCS C-Series and S-Series rack servers, and Cisco HyperFlex™ product family for use in data centers. You will gain hands-on practice on basic Cisco UCS server configuration, performing backup and restore activities, and more.

The Configuring Cisco Unified Computing System (DCCUCS) v1.0 shows you how to deploy, secure, operate, and maintain Cisco Unified Computing System (Cisco UCS) B-series blade servers, Cisco UCS C-Series, and S-Series rack servers for use in data centers. You will learn how to implement management and orchestration software for Cisco UCS. You will gain hands-on practice on: configuring key features of Cisco UCS, Cisco UCS Director, and Cisco UCS Manager; implementing UCS management software including Cisco UCS Director, Cisco UCS Manager, and Cisco Intersight; and more.
This course can be used to prepare for the new CCNP Data Center and CCIE Data Center certifications.

Course Benefits

This course will help you:

Gain in-depth experience implementing and maintaining Cisco UCS servers to help you accelerate and provide robust UCS deployments
Gain knowledge and skills through Cisco’s unique combination of lessons and hands-on practice using enterprise-grade Cisco learning technologies, data center equipment, and software
Prepare for the new CCNP Data Center and CCIE Data Center certifications.

The Introducing Cisco Unified Computing System (DCIUCS) v1.0 is an introductory course that shows you how to deploy, secure, operate, and maintain the Cisco Unified Computing system (Cisco UCS®) B-Series blade servers, Cisco UCS C-Series and S-Series rack servers, and Cisco HyperFlex™ product family for use in data centers. You will gain hands-on practice on basic Cisco UCS server configuration, performing backup and restore activities, and more.

The Networking Essentials for Cloud Applications on AWS course provides a comprehensive understanding of networking concepts and services within the Amazon Web Services (AWS) cloud environment. Designed for novice and experienced networking engineers, this course covers essential topics, best practices, and hands-on labs. Its purpose is to equip learners with the knowledge and skills that are required to design, configure, and optimize network infrastructure on AWS.

This course is for individuals who seek an overall understanding of the Amazon Web Services (AWS) Cloud, independent of specific technical roles. You will learn about AWS Cloud concepts, AWS services, security, architecture, pricing, and support to build your AWS Cloud knowledge. This course also helps you prepare for the AWS Certified Cloud Practitioner exam.

AWS Technical Essentials introduces you to essential AWS services and common solutions. The course covers the fundamental AWS concepts related to compute, database, storage, networking, monitoring, and security. You will start working in AWS through hands-on course experiences. The course covers the concepts necessary to increase your understanding of AWS services, so that you can make informed decisions about solutions that meet business requirements. Throughout the course, you will gain information on how to build, compare, and apply highly available, fault tolerant, scalable, and cost-effective cloud solutions.

AWS Security Essentials covers fundamental AWS Cloud security concepts, including AWS access control, data encryption methods, and how network access to your AWS infrastructure can be secured. Based on the AWS Shared Security Model, this course teaches where in the AWS Cloud you are responsible for implementing security. You’ll also learn what security-oriented services are available to you, as well as why and how the security services can help meet the security needs of your organization.

Architecting on AWS is for solutions architects, solution-design engineers, and developers seeking an understanding of AWS architecting. In this course, you will learn to identify services and features to build resilient, secure and highly available IT solutions on the AWS Cloud.
Architectural solutions differ depending on industry, types of applications, and business size. AWS Authorized Instructors emphasize best practices using the AWS Well-Architected Framework, and guide you through the process of designing optimal IT solutions based on real-life scenarios. The modules focus on account security, networking, compute, storage, databases, monitoring, automation, containers, serverless architecture, edge services, and backup and recovery. At the end of the course, you will practice building a solution and apply what you have learned.

In this course, each module presents a scenario with an architectural challenge to be solved. You will examine available AWS services and features as solutions to the problem. You will gain insights by participating in problem-based discussions and learning about the AWS services that you could apply to meet the challenges. Over 3 days, the course goes beyond the basics of a cloud infrastructure and covers topics to meet a variety of needs for AWS customers. Course modules focus on managing multiple AWS accounts, hybrid connectivity and devices, networking with a focus on AWS Transit Gateway connectivity, container services, automation tools for continuous integration/continuous delivery (CI/CD), security and distributed denial of service (DDoS) protection, data lakes and data stores, edge services, migration options, and managing costs. The course concludes by presenting you with scenarios and challenging you to identify the best solutions

The AWS Well-Architected Best Practices course will help you learn a consistent approach to evaluate architectures and implement designs from a live instructor. You’ll learn how to use the Well-Architected Review process and the AWS Well-Architected Tool to conduct reviews to identify high risk issues (HRIs). In this 1-day, classroom training course, you’ll learn to apply the five pillars of the AWS Well-Architected Framework—operational excellence, security, reliability, performance efficiency, and cost optimization—to understand the impact of design decisions. You’ll apply what you’ve learned during the course to each pillar of the Well-Architected Framework through tutorials, hands-on labs, discussions, demonstrations, presentations, and group exercises.

This hands-on, advanced technical-level, instructor-led course provides a deep dive into Amazon Web Services (AWS) best practices to help you perform effective and efficient AWS Well-Architected Framework reviews. The course covers the phases of a review, including how to prepare, run, and get guidance after a review has been performed. This course is designed for AWS customers and AWS Partners. Attendees should have familiarity with the AWS concepts, terminology, services, and tools that are covered in the intermediate 200-level precursor to this course. This course provides an AWS Well-Architected Framework review simulation and instructor-led group exercises and discussions about prioritizing and resolving risks. The content focuses on how to prepare proposals on high and medium risk issues using the AWS Well-Architected Tool.

Developing on AWS helps developers understand how to use the AWS SDK to develop secure and scalable cloud applications. The course provides in-depth knowledge about how to interact with AWS using code and covers key concepts, best practices, and troubleshooting tips