A Introduction to Emotional Intelligence

Understanding Yourself, Leading Others, and Improving Workplace Effectiveness

Course Overview

Emotional Intelligence (EQ) is increasingly recognised as one of the most important capabilities for effective leadership, collaboration, and decision-making in modern organisations.

This practical, instructor-led course introduces the core principles of Emotional Intelligence and shows how they can be applied in real workplace situations, from managing pressure and conflict to improving communication and team dynamics.

Delivered by Anthony, an experienced leadership and behavioural skills trainer, the course combines practical exercises, real-world scenarios, and guided reflection to help participants build awareness and apply Emotional Intelligence in their day-to-day roles.

Course Duration

1 Day Instructor-Led Training

Accelerate app development by using GitHub Copilot AZ-2007

Learn how to accelerate app development by using GitHub Copilot and GitHub Copilot Chat in a Visual Studio Code environment.

Achieving AgilePM® Foundation Certification Training

APMG Certified Course:

Participate in this authorised APMG AgilePM Foundation certification course to gain insights into adapting and swiftly delivering projects to meet customer requirements. Additionally, you will undergo preparation for and complete the AgilePM Foundation exam during the class.

Administer Active Directory Domain Services

This learning path helps prepare you for the APL-1008 Administer Active Directory Domain Services modern credential. You’ll learn how to create, deploy, and maintain an Active Directory Domain Services environment.

Administer Database Visibility with Cisco AppDynamics

The Administer Database Visibility with Cisco AppDynamics (IFV401) training will teach you to use Cisco AppDynamics Database Visibility to monitor Structured Query Language (SQL) and Stored Procedures, execution plans, wait states, blocked sessions, resource consumption, database objects, and schema statistics, as well as how to drill down into Database (DB) backend issues for end-to-end visibility of business transactions. This training will teach you how to install the database agent and configure Database Visibility, as well as how to gather the information to proactively tune and fix database issues before they affect end users.

How You’ll Benefit

This training will help you:

– Learn how to install the database agent and configure Database Visibility
– Gain leading-edge skills for high-demand responsibilities in the cloud computing industry

Administer Users and Licenses for Cisco AppDynamics

The Administer Users and Licenses for Cisco AppDynamics (APM400) training shows that Cisco AppDynamics uses a role-based access control model to assign permissions to users and groups. In this training, you will learn how to create users locally, as well as how to manage your company’s users in Cisco AppDynamics using an external Identity Provider (IDP), specifically, Security Assertion Markup Language (SAML) IDP in this training. You’ll create roles and groups to assign permissions to users. You will also explore the differences between the agent-based licensing (ABL) model and infrastructure-based licensing (IBL) model and learn how to migrate from ABL to IBL.

How You’ll Benefit

This training will help you:

– Understand how to assign permissions to users and groups in AppDynamics
– Gain leading-edge skills for high-demand responsibilities in the cloud computing industry

Advanced Certified Scrum Product Owner® (A-CSPO)

Scrum Alliance Certification:

On our interactive Scrum Alliance Advanced Certified Scrum Product Owner® course you’ll consider the more global aspects of product ownership, how to navigate a complex product development landscape, how to apply lean principles, and what aspects of your personal growth to focus on. This will involve learning a range of advanced tools in areas such as working with stakeholders, facilitation, collaboration techniques, scaling, advanced product validation, and advanced product backlog management.

The workshop includes interactive exercises, real-life examples, and lively discussion. It will push you, challenge you, and get you thinking. But the most effective learning, the kind that permanently changes you, happens when you apply techniques and knowledge and reflect on your results, as such, following the workshop you’ll have access to online coaching session in which you can reflect on how you are applying your knowledge and skills.

Advanced Certified ScrumMaster® ACSM Training

Scrum Alliance Certified Course:

Our interactive Scrum Alliance Advanced Certified ScrumMaster® training includes thought-provoking exercises and discussion followed by applied learning at your work and written reflection. You’ll learn fundamental facilitation and coaching techniques, as well as a range of Agile and Lean values and principles with a focus on team dynamics.

We use brain friendly, science based, accelerated learning techniques to help you really learn and increase your knowledge retention.

A one-to-one coaching session is included as part of the course – a valuable opportunity to reflect and challenge yourself to become an even better ScrumMaster. Further coaching support is available if you want to explore this powerful tool for professional and personal development.

Advanced Communication Skills

Influencing, Engaging, and Communicating with Impact in Complex Environments

Course Overview

In many professional environments, communication is no longer just about clarity.

It’s about influence, alignment, and impact.

Whether working with stakeholders, leading teams, or navigating complex conversations, the ability to communicate effectively can directly influence outcomes, relationships, and decision-making.

This advanced, instructor-led course focuses on developing high-level communication skills that go beyond the basics, helping participants communicate with confidence, authority, and emotional intelligence.

Delivered by Anthony, an experienced leadership and communication specialist, the course uses real-world scenarios, practical exercises, and coaching techniques to build skills that can be applied immediately in the workplace.

Course Duration

1 Day Instructor-Led Training

Advanced Emotional Intelligence

Applying Emotional Intelligence to Leadership, Influence, and Complex Workplace Situations

Course Overview

Emotional Intelligence is no longer a “nice to have”.

In leadership, collaboration, and high-pressure environments, it is often the difference between effective professionals and high-impact leaders.

This advanced course builds on foundational Emotional Intelligence skills, focusing on how to apply EQ in complex, real-world situations such as leadership challenges, stakeholder management, conflict, and organisational dynamics.

Delivered by Anthony, an experienced leadership and behavioural specialist, the course combines practical application, coaching techniques, and real-world scenarios to help participants strengthen their ability to lead, influence, and communicate effectively.

The focus is not just on understanding Emotional Intelligence, but on applying it consistently in demanding environments.

Course Duration

1 Day Instructor-Led Training

Advanced Leadership

Leading Teams, Influencing Outcomes, and Delivering Results in Complex Environments

Leadership today goes far beyond managing tasks and delivering outcomes.

It requires the ability to influence people, navigate complexity, and drive performance through others.

This advanced course focuses on developing the skills required to lead effectively in dynamic, fast-paced, and often uncertain environments, where strong leadership directly impacts team performance, engagement, and delivery success.

Delivered by Anthony, an experienced leadership and organisational development specialist, the course combines practical leadership scenarios, coaching techniques, and real-world application to help participants strengthen their leadership capability.

The focus is on how leadership is applied in practice, not just theory.

Course Duration

2 Days Instructor-Led Training

Advanced Stakeholder Engagement

Building Trust, Influencing Outcomes, and Managing Complex Stakeholder Environments

Course Overview

In many organisations, success is not just determined by delivery.

It is determined by how effectively you engage, influence, and align stakeholders.

Whether working across departments, managing clients, or leading programmes, the ability to navigate stakeholder expectations can directly impact project outcomes, team performance, and organisational success.

This advanced course focuses on developing the skills required to manage complex stakeholder environments, helping participants build stronger relationships, influence decisions, and maintain alignment across competing priorities.

Delivered by Anthony, an experienced leadership and communication specialist, the course combines real-world scenarios, practical techniques, and guided exercises to ensure participants can apply the learning immediately.

Course Duration

1 Day Instructor-Led Training

Advanced Team Building

Developing High-Performing Teams, Strengthening Collaboration, and Driving Results

High-performing teams don’t happen by accident.

They are built through clear leadership, strong communication, trust, and shared accountability.

In many organisations, teams struggle not because of lack of skill, but due to misalignment, poor communication, and unclear expectations.

This advanced course focuses on how to build and sustain effective, engaged, and high-performing teams, particularly in environments where teams are under pressure to deliver.

Delivered by Anthony, an experienced leadership and team development specialist, the course combines practical exercises, real-world scenarios, and coaching techniques to help participants improve how their teams work together.

The focus is on practical team development, not theory.

Course Duration

1 Day Instructor-Led Training

Advanced Time Management

Prioritising Effectively, Managing Workload, and Delivering Results in Demanding Environments

Course Overview

Time management is no longer just about managing tasks.

In modern working environments, it is about prioritisation, focus, and managing competing demands effectively.

Many professionals are not short of time — they are overwhelmed by constant interruptions, shifting priorities, and increasing workload.

This advanced course focuses on developing practical techniques to help individuals take control of their time, improve productivity, and work more effectively in fast-paced and high-pressure environments.

Delivered by Anthony, an experienced leadership and performance specialist, the course combines practical tools, real-world scenarios, and structured approaches to help participants improve how they manage their time and workload.

Course Duration

1 Day Instructor-Led Training

Advanced Troubleshooting & Monitoring with Cisco AppDynamics

The Advanced Troubleshooting & Monitoring with Cisco AppDynamics (APM224) training shows you that planning and mapping Cisco AppDynamics to your application is a critical step to successfully monitoring your applications. In this training, you will learn how to use advanced troubleshooting tools like Data Collectors, understand and configure Information Points, and see how to discover Java memory leaks using Automatic Leak Detection. This training is the FOURTH in a learning series for APM Advanced configurations.

Advanced Troubleshooting & Tools in Cisco AppDynamics

The Advanced Troubleshooting & Tools in Cisco AppDynamics (APM213) training provides a look into advance level troubleshooting tips using Cisco AppDynamics. You’ll learn how to determine if the performance issues are due to infrastructure problems or code related inefficiencies. This training is the THIRD in a learning series for APM Fundamentals.

Agentic AI Foundations

In this course, you’ll explore the core principles and strategies for designing Agentic AI systems using AWS services. You’ll learn how Agentic AI differs from traditional conversational systems, and how to use tools like Amazon Q, Kiro, Amazon Bedrock Agents, and Amazon Bedrock AgentCore to build autonomous, goal-driven solutions that solve real-world problems.

Agile Business Analysis AgileBA Foundation Certification Training

APMG Certified Course:

Agile Business Analysts are an integrated part of the Agile team, working before projects and programmes are defined, and throughout the life of the project. They facilitate collaboration within teams and across the business. In addition to their skills of modelling and specification, the Agile Business Analyst requires new skills to support collaboration, facilitation and iterative working. They must adapt to new ways of gathering, analysing and managing the emerging and evolving requirements.

Agile Scrum Essentials

The Scrum Micro Essentials course enables organisations to boost customer satisfaction while empowering teams to innovate and thrive. Covering the following modules:

Introduction to Agile and Scrum

The Scrum Framework

Scrum for Product Development

Scenario Simulation

This course provides a well-rounded introduction to key aspects of Scrum.

Course Highlights:

Duration: Half-day workshop

Format: Interactive sessions with group discussions and hands-on activities

Materials Provided: Comprehensive course materials and resources for continued learning

Agile Scrum Essentials Training

Scrum Alliance Certified Course:

The Scrum Micro Essentials course enables organisations to boost customer satisfaction while empowering teams to innovate and thrive. Covering the following modules:

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Introduction to Agile and Scrum
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The Scrum Framework
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Scrum for Product Development
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Scenario Simulation
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This course provides a well-rounded introduction to key aspects of Scrum.

Course Highlights:

Duration: Half-day workshop

Format: Interactive sessions with group discussions and hands-on activities

Materials Provided: Comprehensive course materials and resources for continued learning

AI Adoption for Engineering Teams – Introducing AI into Software Development

AI Adoption for Engineering Teams is a practical one-day workshop that explores how development teams can introduce AI tools into software engineering workflows.

Participants learn where AI can support activities such as coding, debugging, testing and documentation while understanding the engineering standards, security considerations and governance required when adopting AI in development environments.

The course focuses on practical adoption strategies that help engineering teams evaluate AI tools and introduce them responsibly within existing development practices.

Duration: 1 Day – Live Virtual Instructor-Led Workshop

Also available as private team training for organisations developing software systems.

AI for Project Managers: Enhancing Project Delivery with AI

Course Overview

Artificial Intelligence is beginning to change how projects are planned, managed and delivered.

Project managers and PMO teams are increasingly exploring how AI tools can support planning, reporting, analysis and stakeholder communication. However, many organisations are still unsure how these tools should be introduced without disrupting established delivery practices or weakening governance.

This practical workshop provides project managers, programme leaders and PMO teams with a clear introduction to how AI can support modern project delivery while maintaining strong leadership, accountability and delivery discipline.

Participants will explore real examples of how AI tools can be used in project environments and gain practical techniques they can apply immediately within their own teams.

Duration: 1 Day Instructor-Led Workshop

Analyzing and Visualizing Data in Looker

In this course, you learn how to do the kind of data exploration and analysis in Looker that would formerly be done primarily by SQL developers or analysts. You learn to leverage Looker’s modern analytics platform to find and explore relevant content in your organization’s Looker instance. You also discover how to ask questions of your data, create new metrics as needed, and build and share visualizations and dashboards to facilitate data-driven decision-making.

Anger Management

Prioritising Effectively, Managing Workload, and Delivering Results in Demanding Environments

Course Overview

Time management is no longer just about managing tasks.

In modern working environments, it is about prioritisation, focus, and managing competing demands effectively.

Many professionals are not short of time — they are overwhelmed by constant interruptions, shifting priorities, and increasing workload.

Course Duration

1 Day Instructor-Led Training

Application Development with LLMs on Google Cloud

In this course, you’ll dive into the details of using Large Language Models (LLMs) in your applications. You’ll start by exploring the core principles that underpin prompting LLMs. Next, you will focus on Google’s latest family of models, Gemini. You’ll explore the various Gemini models and their multimodal capabilities. This includes a deep dive into effective prompt design and engineering within the Vertex AI Studio environment. Then, the course moves to application development frameworks and how to implement these concepts into your applications.

Automate Azure Load Testing by using GitHub Actions AZ-2006

Learn how to implement GitHub Actions and configure Azure Load Testing to automate testing app deployments.

Automate your workflow with GitHub Actions

Learn how GitHub Actions enables you to automate your software development cycle. You’ll learn how to plan automation of your software development life cycle with GitHub Actions workflows, use GitHub Actions to automatically build an application, and use GitHub Script to interact with the GitHub API.

AWS Cloud Practitioner Essentials

This course is for individuals who seek an overall understanding of the Amazon Web Services (AWS) Cloud, independent of specific technical roles. You will learn about AWS Cloud concepts, AWS services, security, architecture, pricing, and support to build your AWS Cloud knowledge. This course also helps you prepare for the AWS Certified Cloud Practitioner exam.

AWS Jam – Advanced Architecting

The Advanced Architecting on AWS Jam is a gamified event, with teams competing to score points by completing a series of challenges according to established best practices based on concepts covered in the course. You get to experience a wide range of AWS services in a series of real-world scenarios that represent common operational and troubleshooting tasks.

The end result is developing, enhancing, and validating your skillsets in the AWS Cloud through real-world problem solving, exploring new services, features, and understanding how they interoperate.

AWS Jam – Advanced Developing

The Advanced Developing on AWS Jam is a gamified event, with teams competing to score points by completing a series of challenges according to established best practices based on concepts covered in the course. You get to experience a wide range of AWS services in a series of real-world scenarios that represent common operational and troubleshooting tasks. The end result is developing, enhancing, and validating your skillsets in the AWS Cloud through real-world problem solving, exploring new services, features, and understanding how they interoperate.

AWS Jam – Architecting

The Architecting on AWS Jam is a gamified event, with teams competing to score points by completing a series of challenges according to established best practices based on concepts covered in the Architecting on AWS course. You get to experience a wide range of AWS services in a series of real-world scenarios that represent common operational and troubleshooting tasks.

The end result is developing, enhancing, and validating your skillsets in the AWS Cloud through real-world problem solving, exploring new services, features, and understand how they interoperate.

AWS Jam – Cloud Operations

The Cloud Operations on AWS Jam is a gamified event, with teams competing to score points by completing a series of challenges according to established best practices based on concepts covered in the course. You get to experience a wide range of AWS services in a series of real-world scenarios that represent common operational and troubleshooting tasks.

The end result is developing, enhancing, and validating your skillsets in the AWS Cloud through real-world problem solving, exploring new services, features, and understanding how they interoperate.

AWS Jam – Developing

The Developing on AWS Jam is a gamified event, with teams competing to score points by completing a series of challenges according to established best practices based on concepts covered in the course. You get to experience a wide range of AWS services in a series of real-world scenarios that represent common operational and troubleshooting tasks. The end result is developing, enhancing, and validating your skillsets in the AWS Cloud through real-world problem solving, exploring new services, features, and understanding how they interoperate

AWS Jam – DevOps Engineering

The DevOps Engineering on AWS Jam is a gamified event, with teams competing to score points by completing a series of challenges according to established best practices based on concepts covered in the course. You get to experience a wide range of AWS services in a series of real-world scenarios that represent common operational and troubleshooting tasks. The end result is developing, enhancing, and validating your skillsets in the AWS Cloud through real-world problem solving, exploring new services, features, and understanding how they interoperate.

AWS Jam – Security Engineering

The final day is an AWS Jam, a gamified event, with teams competing to score points by completing a series of challenges according to established best practices based on concepts covered in the course. You get to experience a wide range of AWS services in a series of real-world scenarios that represent common operational and troubleshooting tasks. The end result is developing, enhancing, and validating your skillsets in the AWS Cloud through real-world problem solving, exploring new services, features, and understanding how they interoperate.

AWS Migration Essentials

This course is intended to provide solutions architects with the foundational knowledge required to successfully plan and perform lift and shift migrations to the AWS Cloud. In this course you will learn about methodologies for discovering, planning, performing, and tracking migrations by using various AWS tools and services.

AWS Security Essentials

AWS Security Essentials covers fundamental AWS Cloud security concepts, including AWS access control, data encryption methods, and how network access to your AWS infrastructure can be secured. Based on the AWS Shared Security Model, this course teaches where in the AWS Cloud you are responsible for implementing security. You’ll also learn what security-oriented services are available to you, as well as why and how the security services can help meet the security needs of your organization.

AWS Technical Essentials

AWS Technical Essentials introduces you to essential AWS services and common solutions. The course covers the fundamental AWS concepts related to compute, database, storage, networking, monitoring, and security. You will start working in AWS through hands-on course experiences. The course covers the concepts necessary to increase your understanding of AWS services, so that you can make informed decisions about solutions that meet business requirements. Throughout the course, you will gain information on how to build, compare, and apply highly available, fault tolerant, scalable, and cost-effective cloud solutions.

AWS Well-Architected Best Practices

The AWS Well-Architected Best Practices course will help you learn a consistent approach to evaluate architectures and implement designs from a live instructor. You’ll learn how to use the Well-Architected Review process and the AWS Well-Architected Tool to conduct reviews to identify high risk issues (HRIs). In this 1-day, classroom training course, you’ll learn to apply the five pillars of the AWS Well-Architected Framework—operational excellence, security, reliability, performance efficiency, and cost optimization—to understand the impact of design decisions. You’ll apply what you’ve learned during the course to each pillar of the Well-Architected Framework through tutorials, hands-on labs, discussions, demonstrations, presentations, and group exercises.

Basic Troubleshooting using Cisco AppDynamics

The Basic Troubleshooting using Cisco AppDynamics (APM212) training provides an overview of Cisco AppDynamics and introduces you to the key features of the Application Performance Monitoring (APM) platform. Once you know your way around, you’ll learn to troubleshoot common performance issues in your application while becoming familiar with some powerful troubleshooting tools that will help you keep your application running in top form. This training is the SECOND in a learning series for APM Fundamentals.

Browser Real User Monitoring with Cisco AppDynamics

The Browser Real User Monitoring with Cisco AppDynamics (EUM201) training provides end-to-end visibility on the performance of your websites, mobile applications, and Internet of Things (IoT) devices. This training covers the Browser Real User Monitoring (BRUM) and Browser Synthetic Monitoring components of End User Monitoring (EUM). You will learn to use BRUM from basic usage and troubleshooting to advanced configuration and custom data. You’ll also learn how to use Browser Synthetic Monitoring to monitor and optimize user experience and application performance, and how it compares to standard BRUM.

How You’ll Benefit

This training will help you:

– Gain tools to understand the performance of your websites, mobile applications, and IoT devices
– Gain leading-edge skills for high-demand responsibilities in the cloud computing industry

Build AI Apps with Azure Database for PostgreSQL

This learning path explores how the Azure AI and Azure Machine Learning Services integrations provided by the Azure AI extension for Azure Database for PostgreSQL – Flexible Server can enable you to build AI-powered apps.

Build and manage an agent

This module guides you through the foundational concepts and practical steps required to create, test, and manage agents in Microsoft 365 Copilot Chat and SharePoint.

Build Effective Dashboards with Cisco AppDynamics

The Build Effective Dashboards with Cisco AppDynamics (PRO520) training will teach you the common dashboard design types and styles as a foundation for designing dashboards in Cisco AppDynamics. You will collect requirements, produce wireframes, and configure dashboards to visualize data for monitoring ease and impact. You will add and configure widgets and data for Custom Dashboards as well as Dash Studio and learn dashboard management functions such as import/export and controlling user access.

How You’ll Benefit

This training will help you:

– Design and develop Cisco AppDynamics dashboards to meet the requirements of specific audiences
– Gain leading-edge skills for high-demand responsibilities in the cloud computing industry

Build machine learning solutions using Azure Databricks

Azure Databricks is a cloud-scale platform for data analytics and machine learning. Data scientists and machine learning engineers can use Azure Databricks to implement machine learning solutions at scale.

Build Modern Applications with AWS NoSQL Databases

This course is for developers, architects, and database engineers who want to build applications that involve complex data characteristics and millisecond performance requirements from their databases. In this course, you use AWS purpose-built databases to build a typical modern application with diverse access patterns and real-time scaling needs. By the end of the class, you should be able to describe advanced features of Amazon DynamoDB, Amazon DocumentDB (with Mongo compatibility), and Amazon ElastiCache for Redis.

Building Advanced Agentic Systems on AWS

In this course, you’ll learn about implementing production-ready multi-agent systems using Amazon Bedrock AgentCore, covering mulit-agent patterns, context optimization techniques, security configurations, and monitoring frameworks. You will examine the skills needed to move beyond proof-of-concept to scalable, secure, and observable agentic AI implementations. The course prepares you to design and deploy advanced agentic systems ready for real-world production environment.

Building Agentic AI with Amazon Bedrock AgentCore

In this course, you’ll explore the core principles and strategies for designing Agentic AI systems using AWS services. You’ll learn how Agentic AI differs from traditional conversational systems, and how to use tools like Strands Agents SDK, and Amazon Bedrock AgentCore to build autonomous, goal-driven solutions that solve real-world problems.

Building Batch Data Analytics Solutions on AWS

In this course, you will learn to build batch data analytics solutions using Amazon EMR, an enterprise-grade Apache Spark and Apache Hadoop managed service. You will learn how Amazon EMR integrates with open-source projects such as Apache Hive, Hue, and HBase, and with AWS services such as AWS Glue and AWS Lake Formation. The course addresses data collection, ingestion, cataloging, storage, and processing components in the context of Spark and Hadoop. You will learn to use EMR Notebooks to support both analytics and machine learning workloads. You will also learn to apply security, performance, and cost management best practices to the operation of Amazon EMR.

Building Batch Data Pipelines on Google Cloud

In this intermediate course, you will learn to design, build, and optimize robust batch data pipelines on Google Cloud. Moving beyond fundamental data handling, you will explore large-scale data transformations and efficient workflow orchestration, essential for timely business intelligence and critical reporting.

Get hands-on practice using Dataflow for Apache Beam and Serverless for Apache Spark (Dataproc Serverless) for implementation, and tackle crucial considerations for data quality, monitoring, and alerting to ensure pipeline reliability and operational excellence. A basic knowledge of data warehousing, ETL/ELT, SQL, Python, and Google Cloud concepts is recommended.

Building Data Analytics Solutions Using Amazon Redshift

In this course, you will build a data analytics solution using Amazon Redshift, a cloud data warehouse service. The course focuses on the data collection, ingestion, cataloging, storage, and processing components of the analytics pipeline. You will learn to integrate Amazon Redshift with a data lake to support both analytics and machine learning workloads. You will also learn to apply security, performance, and cost management best practices to the operation of Amazon Redshift.

Building Data Lakes on AWS

In this course, you will learn how to build an operational data lake that supports analysis of both structured and unstructured data. You will learn the components and functionality of the services involved in creating a data lake. You will use AWS Lake Formation to build a data lake, AWS Glue to build a data catalog, and Amazon Athena to analyze data. The course lectures and labs further your learning with the exploration of several common data lake architectures.

Building Resilient Streaming Analytics Systems on Google Cloud

Processing streaming data is becoming increasingly popular as streaming enables businesses to get real-time metrics on business operations. This course covers how to build streaming data pipelines on Google Cloud. Pub/Sub is described for handling incoming streaming data. The course also covers how to apply aggregations and transformations to streaming data using Dataflow, and how to store processed records to BigQuery or Cloud Bigtable for analysis. Learners get hands-on experience building streaming data pipeline components on Google Cloud by using QwikLabs.

Building Streaming Data Analytics Solutions on AWS

In this course, you will learn to build streaming data analytics solutions using AWS services, including Amazon Kinesis and Amazon Managed Streaming for Apache Kafka (Amazon MSK). Amazon Kinesis is a massively scalable and durable real-time data streaming service. Amazon MSK offers a secure, fully managed, and highly available Apache Kafka service. You will learn how Amazon Kinesis and Amazon MSK integrate with AWS services such as AWS Glue and AWS Lambda. The course addresses the streaming data ingestion, stream storage, and stream processing components of the data analytics pipeline. You will also learn to apply security, performance, and cost management best practices to the operation of Kinesis and Amazon MSK.

Business Acumen and Critical Thinking

Making Better Decisions, Understanding Business Impact, and Thinking with Clarity

In today’s organisations, technical expertise alone is not enough.

Professionals are increasingly expected to understand the wider business context, think critically, and make decisions that align with organisational goals and outcomes.

This course focuses on developing business awareness and structured thinking, helping participants move beyond task execution to understanding why decisions matter and how they impact the organisation.

Delivered by Anthony, an experienced leadership and business skills trainer, the course combines practical exercises, real-world scenarios, and structured frameworks to help participants improve how they analyse situations, make decisions, and communicate their thinking.

The focus is on building practical business judgement, not just theoretical knowledge.

Course Duration

1 Day Instructor-Led Training

Certified Agile Scaling Practitioner CASM 1

Scrum Alliance Certification:

The Certified Agile Scaling Practitioner course is part of Beliminal’s Agile Coaching Academy; dive into the realm of agile scaling with our course, tailored for organisational leaders, managers, and change agents aiming to enhance agile scaling results. This course prepares you to navigate and implement strategic agile scaling across enterprises, ensuring agility’s benefits are maximised organisation-wide.

Certified Kanban Systems Design Training

Kanban Certified Course:

Our interactive Kanban System Design KMP I course covers in depth the Kanban Method, Kanban practices, the underlying theory of Kanban, and the values and principles that underpin it.A combination of interactive exercises, practical real-life examples, and lively discussion make this a challenging, engaging and enjoyable way to develop your understanding of Kanban. The course also provides you with the skills and practice to design your own Kanban system and you will experience a fully immersive Kanban simulation.

We use brain friendly, science based, accelerated learning techniques to help you really learn and increase your knowledge retention.

Certified Scrum Developer® (CSD) Training

Certified Scrum Developer® (CSD) Certification:

Enhance your technical expertise in agile product development through this Certified Scrum Developer® training course. Certified Scrum Developers (CSD®) showcase a working comprehension of Scrum and agile principles, coupled with specialized agile engineering skills acquired through rigorous training.

Tailored for product developers operating within a Scrum framework, this Certified Scrum Developer® course aims to familiarize students with vital tools and techniques in the Agile approach essential for constructing high-quality products in the iterative and incremental manner mandated by Scrum. These concepts form the core of the entire realm of agile product development.

Certified Scrum Product Owner® (CSPO) Certification

Certified Scrum Developer® (CSD) Certification:

Our interactive Scrum Alliance Certified Scrum Product Owner training will challenge you to put theory into practice through a variety of exercises and simulations, and to think through your own product ideas for yourself. As well as learning a range of techniques you’ll also gain a deeper understanding of Scrum and agile principles – not just the how but the why. It’s a potent foundation for working with Scrum and agile in your own organisation.

As Agile ways of working are increasingly adopted by organisations seeking to innovate faster and deliver better products, the majority are using Scrum as their framework. Scrum is a deceptively simple framework, but it is highly adaptive and has a significant impact on traditional organisational models. So if you’re to work successfully with it as a product owner, your knowledge needs to go deeper.

We use brain friendly, science based, accelerated learning techniques to help you really learn and increase your knowledge retention and post course you can take advantage of a one hour coaching session that is included as part of the course.

Certified Scrum Professional® Product Owner CSP-PO

Scrum Alliance Certification:

On our interactive Scrum Alliance Certified Scrum Professional® – Product Owner course you’ll learn more about the deeper elements of effective product ownership focusing you on the next level of your development – understanding how to navigate the product as a business, how to understand and navigate complex product development in context of agile ways of working as well as strengthening your skills, tools and techniques as you grow.

This will involve learning a range of advanced tools in areas such as working with customers and stakeholders, propositions, collaboration techniques, product backlog management and validation.

The workshop includes interactive exercises, real-life examples, and lively discussion. It will push you, challenge you, and get you thinking. But the most effective learning, the kind that permanently changes you, happens when you apply techniques and knowledge and reflect on your results, as such, following the workshop you’ll have access to online coaching sessions in which you can reflect on how you are applying your knowledge and skills.

Certified ScrumMaster Professional® CSP-SM

Our interactive Certified Scrum Professional® – ScrumMasters (CSP-SM®) course involves a highly effective mix of exercises, discussion and, crucially, reflection – because genuine learning and personal change only happen through reflective practice. It will equip you with the knowledge and skills to work more effectively with developers, product owners and the wider organisation.

We use brain friendly, science based, accelerated learning techniques to help you really learn and increase your knowledge retention.

Each session is a combination of interactive exercises, practical real-life examples, and lively discussion and will equip you with the skills and knowledge required to be an effective coach. But the most important learning happens through application and reflection, so after the course there will be homework to practice the skills and apply the knowledge.

You’ll also receive a one-to-one coaching session – a valuable tool for taking things to the next level. You may want to access further coaching support to help apply, embed and deepen your evolving skills.

Certified ScrumMaster Professional® CSP-SM

Scrum Alliance Certified Course:

Certified ScrumMaster® (CSM)

Our interactive Scrum Alliance Certified ScrumMaster® training is a great course for anybody who is new to Scrum or applying it within their organisation.

The course covers in depth the full Scrum Framework, Scrum events, accountabilities, artifacts, commitments and the values and principles that underpin it. A combination of interactive exercises, practical real-life examples, and lively discussion make this a challenging, engaging and enjoyable way to develop your understanding of Scrum. The course also covers many agile practices that support Scrum, including user stories and relative estimation.

Certified ScrumMaster® (CSM) Training

Scrum Alliance Certified Course:

Our interactive Scrum Alliance Certified ScrumMaster® training is a great course for anybody who is new to Scrum or applying it within their organisation.

Configure a Dynamics 365 customer experience solution

This learning path prepares you to complete the Dynamics 365 customer experience analyst challenge project and validate your skills. You should have already completed the following modules as part of the MB-280: Dynamics 365 Customer Experience Analyst course series. If you haven’t, it’s recommended that you take some time to complete these modules before beginning the challenge project.

Configure and govern entitlement with Microsoft Entra ID

Use Microsoft Entra to manage access by using entitlements, access reviews, privileged access tools, and monitor access events.

Configure and migrate to Azure Database for PostgreSQL

Azure Database for PostgreSQL is a Platform as a Service database service in the Microsoft cloud. It bases itself on the PostgreSQL open-source relational database and includes built-in high availability, automatic backup and restore, as well as comprehensive security features. The pay-as-you-go pricing model provides predictable performance and near-instant scaling. In this learning path, you learn the main features of PostgreSQL and how they work in Azure Database for PostgreSQL. You learn about the different Azure Database for PostgreSQL implementation options, and how to configure a server for your needs.

Configure Dynamics 365 customer experience model-driven apps

Configure secure access to your workloads using networking with Azure Virtual Network

In this learning path, you practice configuring secure access to workloads using Azure networking.

Configure SIEM security operations using Microsoft Sentinel

Get started with Microsoft Sentinel security operations by configuring the Microsoft Sentinel workspace, connecting Microsoft services and Windows security events to Microsoft Sentinel, configuring Microsoft Sentinel analytics rules, and responding to threats with automated responses.

Consulting Skills Course

Structuring Problems, Engaging Stakeholders, and Delivering High-Value Outcomes

Course Overview

Strong consulting skills are no longer limited to external consultants.

Many professionals are now expected to analyse problems, engage stakeholders, and provide clear, actionable recommendations within their organisations.

This course focuses on developing a consultative approach to problem-solving, helping participants move beyond task delivery to understanding client needs, structuring challenges, and delivering real value.

Delivered by Anthony, an experienced leadership and consulting skills specialist, the course combines practical frameworks, real-world scenarios, and interactive exercises to help participants build confidence and effectiveness in a consulting-style role.

The focus is on practical consulting capability, not theory.

Course Duration

1 Day Instructor-Led Training

Create agents in Microsoft Copilot Studio

In this learning path, you will learn how to create custom copilots with Copilot Studio and will get the opportunity to practice your skills in a guided project.

Create and Manage Automated Processes by using Power Automate

Get started with Power Automate by create and manage automated processes with Power Automate. Including creating triggers for cloud flows, configuring actions, implementing conditional logic for a cloud flow, testing a cloud flow, creating and configuring approvals by using Power Automate, and sharing cloud flows.

Create and Manage Canvas Apps with Power Apps

Create your own data model and canvas app to support a scenario for a fictional company. You re provided high-level specifications on the custom tables, columns and canvas app needed to complete this project.

Create and Manage Model-Driven Apps with Power Apps and Dataverse

In this learning path, you practice building model-driven apps by using Microsoft Power Apps. The skills validated include creating Dataverse tables, modifying forms and views, and configuring a model-driven app. The scenario in this experience represents real-world challenges faced by individuals with business-specific expertise who build model-driven apps.

Data-Driven Transformation with Google Cloud

Designed for leaders and business decision makers, this course will help you explore opportunities the cloud can provide to transform your business. You’ll learn how cloud technology, data, and machine learning applications are helping businesses
reimagine their daily work. You’ll uncover new possibilities in your data strategy and learn to think like a data engineer. You’ll also learn how to translate business challenges into machine learning use cases and vet them for feasibility and impact.

Defend against cyberthreats with Microsoft Defender XDR

Implement the Microsoft Defender for Endpoint environment to manage devices, perform investigations on endpoints, manage incidents in Defender XDR, and use Advanced Hunting with Kusto Query Language (KQL) to detect unique threats.

Deploy and administer Linux virtual machines on Azure

In this learning path, you prepare for the Applied Skill, Deploy and administer Linux virtual machines on Microsoft Azure.

Deploy and configure Azure Monitor

In this learning path, you practice implementing Azure Monitor to collect, analyze and act on monitoring telemetry from Azure environments. You learn to configure and interpret monitoring for virtual machines, networking, and web applications.

Deploy and manage Azure Arc-enabled Servers

In this learning path, you’re introduced to Azure Arc-enabled servers. You’ll cover Arc-enabled server deployment, updates to Arc-enabled servers using Azure Update Manager and configuring Microsoft Defender for Cloud for Azure Arc-enabled servers.

Deploy cloud-native apps using Azure Container Apps

Develop the skills necessary to configure a secure deployment solution for cloud-native apps. Learn how to build, deploy, scale, and manage containerized cloud-native apps using Azure Container Apps, Azure Container Registry, and Azure Pipelines.

Deploy Multi-Agent Systems with Agent Development Kit and Agent Engine

In this course, you’ll learn to use the Google Agent Development Kit to build complex, Multi-Agent Systems. You will build agents equipped with tools, and connect them with parent-child relationships and flows to define how they interact. You’ll run your agents locally and deploy them to Vertex AI Agent Engine to run as a managed agentic flow, with infrastructure decisions and resource scaling handled by Agent Engine.

Design and deliver powerful customer experiences with Dynamics 365 Customer Insights

Dynamics 365 Customer Insights helps organizations deliver exceptional experiences personalized to every customer. In this course, students will learn how to work with key features of Customer Insights – Data and Customer Insights – Journeys. First, students will learn about the business value of using a customer data platform. They will ingest data into Customer Insights – Data, create unified customer profiles, and create segments to help target specific audiences. Then, students will build impactful and personal experiences using Customer Insights – Journeys. They will create marketing assets like emails and text messages and deliver them via segment- and trigger-based journeys. This course is part of a four-course series (MB-280T01-T04) aligning to the MB-280 certification exam.

Design and Implement Platform Engineering

This learning path provides a comprehensive guide to designing and implementing platform engineering within modern enterprises. It covers the foundational principles, strategic alignment with business goals, and the practical aspects of building scalable, secure, and future-proof platforms. By following this path, learners will gain the knowledge and skills needed to enhance developer productivity, ensure operational excellence, and drive continuous innovation.

Develop AI agents on Azure

Generative Artificial Intelligence (AI) is becoming more functional and accessible, and AI agents are a key component of this evolution. This learning path will help you understand the AI agents, including when to use them and how to build them, using Azure AI Agent Service and Semantic Kernel Agent Framework. By the end of this learning path, you will have the skills needed to develop AI agents on Azure.

Develop AI information extraction solutions in Azure

In this learning path, you ll see how Azure AI Document Intelligence solutions can enable you to capture data from typed or hand-written forms. You ll also learn how to build a solution for your custom form types and integrate that solution into an Azure Cognitive Search pipeline. You ll learn how to:

– Design a solution that analyzes your business forms by using Azure AI Document Intelligence.
– Create a solution that analyzes common documents by using Document Intelligence.
– Create a solution that analyses different custom form types by using Document Intelligence.
– Include an Azure AI Document Intelligence service as a custom skill in an Azure Cognitive Search pipeline.
This learning path helps prepare you for Exam AI-102: Designing and Implementing a Microsoft Azure AI Solution.

Develop code features using GitHub Copilot tools

This module explores using GitHub Copilot and GitHub Copilot Chat suggestions to create new code. Autocompletion and code update suggestions are generated, managed, and implemented using the GitHub Copilot extensions for Visual Studio Code.

Develop computer vision solutions in Azure

Computer vision is an area of artificial intelligence that deals with visual perception. Azure AI includes multiple services that support common computer vision scenarios.

Develop data-driven applications with Azure SQL Database

This learning path prepares you for the task of developing data-driven applications by using Microsoft Azure SQL Database.

You’ll learn how to create and configure an Azure SQL Database, build and deploy database projects using GitHub Actions and Azure Pipelines, and automate the publishing process. Additionally, you’ll explore how to use Data API builder for Azure SQL Database and develop a data API with Azure Web Apps and Static Web App.

Furthermore, you’ll gain skills in importing data via an external REST endpoint, exporting data using an Azure Function, and securing an Azure SQL Database. These essential skills will empower you to effectively develop and manage applications using Azure SQL Database.

Develop generative AI apps in Azure

Generative Artificial Intelligence (AI) is becoming more accessible through comprehensive development platforms like Azure AI Foundry. Learn how to build generative AI applications that use language models to chat with your users.

Develop Generative AI solutions using Azure OpenAI and the Semantic Kernel SDK

Learn how to use the Semantic Kernel SDK to build intelligent applications that automate tasks and perform natural language processing.

Develop natural language solutions in Azure

Natural language solutions use language models to interpret the semantic meaning of written or spoken language, and in some cases respond based on that meaning. You can use the Language service to build language models for your applications, and explore Azure AI Foundry to use generative models for speech.

Develop unit tests using GitHub Copilot tools

This module explores using GitHub Copilot and GitHub Copilot Chat to create unit tests. Exercises provide practical experience creating unit test projects and running unit tests in Visual Studio Code.

Developing a Growth Mindset

Building Resilience, Learning Agility and Continuous Improvement

Course Overview

In many organisations, performance is not limited by capability, but by mindset.

How individuals respond to challenge, feedback, and change has a direct impact on their development, confidence, and long-term success.

A fixed mindset can lead to avoidance of challenge, fear of failure, and resistance to feedback. In contrast, a growth mindset supports learning, adaptability, and continuous improvement.

This course provides a practical introduction to the concept of a growth mindset and how it can be applied in everyday work.

Participants will learn how to recognise limiting patterns of thinking, respond more constructively to challenges, and create a more positive and proactive approach to learning and development.

Course Duration

1 Day Instructor-Led Training

Developing Data Models with LookML

This course empowers you to develop scalable, performant Looker Modeling Language (LookML) models that provide your business users with the standardized, ready-to-use data that they need to answer their questions. Upon completing this course, you will be able to start building and maintaining LookML models to curate and manage data in your organization’s Looker instance.

Developing Your Personal Brand

Building Credibility, Increasing Visibility, and Positioning Yourself for Career Growth

Course Overview

In today’s professional environment, it is not enough to simply do good work.

How you are perceived, recognised, and remembered plays a significant role in career progression and professional success.

This course focuses on helping individuals understand and develop their personal brand, enabling them to communicate their value, build credibility, and position themselves more effectively within their organisation and industry.

Delivered by Anthony, an experienced leadership and professional development specialist, the course combines practical exercises, reflection, and real-world application to help participants define and strengthen how they present themselves professionally.

The focus is on building a clear, authentic, and consistent personal brand.

Course Duration

1 Day Instructor-Led Training

DevOps Foundations: The Core Principles and Practices

Explore DevOps practices using GitHub. Your development and operations teams will experience improved collaboration, agility, continuous integration, continuous delivery, automation, and operational excellence throughout all phases of the application lifecycle.

Draft, analyze, and present with Microsoft 365 Copilot

This course directs users to learn common prompt flows in Microsoft 365 apps including PowerPoint, Word, Excel, Teams, and Outlook. It also introduces Microsoft 365 Copilot Chat and discusses the difference between work and web grounded data.

To complete the Use Case exercises in this course, each student must have access to a Microsoft 365 subscription (BYOS) in which they’re licensed to use Microsoft 365 Copilot.

Drive AI transformation in your organization

In this course, learners will explore how to lead AI transformation across their organization. They’ll learn practical strategies to identify high-impact AI opportunities, align investments with business goals, and champion responsible AI practices. The course emphasizes real-world applications and strategic decision-making—no technical expertise required—making it ideal for senior leaders who want to confidently drive AI adoption and innovation.

Empower Decision Makers with Generative AI

This course is designed for business users, business leaders, and decision makers who want to understand the transformative potential of generative AI and its impact on their organizations. You’ll gain a comprehensive understanding of this technology, learn how it can be leveraged to drive innovation and efficiency, and explore the range of generative AI services available on Google Cloud. By the end of this course, you’ll be equipped to make informed decisions about implementing AI solutions.

Empower your workforce with Microsoft 365 Copilot Use Cases

This one-day course is composed of two parts – Getting started with Copilot for Microsoft 365 and Empower your workforce with Copilot for Microsoft 365 Use Cases. The first part of the course introduces you to Copilot for Microsoft 365, examines how you can use Copilot throughout the various Microsoft 365 apps, explores best practices for using Copilot and building effective prompts, and examines how you can extend Copilot with plugins and Graph connectors. The second part of this training content is really the heart of this course. Students perform a series of hands-on exercises involving seven Use Cases – Executives, Sales, Marketing, Finance, IT, HR, and Operations. These exercises focus on using Copilot in various Microsoft 365 apps (such as Word, PowerPoint, Outlook, and so on) to complete a series of common business-related tasks pertaining to each Use Case.

To complete the Use Case exercises in this course, each student must have access to a Microsoft 365 subscription (BYOS) in which they’re licensed to use Copilot for Microsoft 365. Each student must also have a Microsoft OneDrive account, since Copilot requires OneDrive to complete the file sharing tasks used throughout the Use Case exercises.

Enhance endpoint security with Microsoft Intune and Microsoft Security Copilot

This Course will empower IT professionals and security analysts with the expertise to utilize Microsoft Intune and Microsoft Security Copilot effectively in device management and security operations. This course directs learners towards optimizing Intune for enhanced security and integrating Security Copilot to strengthen their organization’s security stance.

Enhance security operations by using Microsoft Security Copilot

Learn about Microsoft Copilot for Security, an AI-powered security analysis tool that enables analysts to process security signals and respond to threats at a machine speed, and the AI concepts upon which it’s built.

Essential Project Management Fundamentals

Course Overview

Duration: 1 Day
Delivery: Classroom or Live Virtual – Private Group Training
Level: Foundation
Certification: N/A

A highly practical introduction to project management, designed to help participants understand the project lifecycle, apply key tools and techniques, and contribute more effectively to project delivery within their organisation.

Exam Prep: AWS Certified AI Practitioner (AIF-C01)

Exam Prep: AWS Certified AI Practitioner (AIF-C01) is a one-day ILT where you learn how to assess your preparedness for the AWS Certified AI Practitioner (AIF-C01) exam. The AWS Certified AI Practitioner (AIF-C01) exam validates in-demand knowledge of AI, machine learning (ML), and generative AI concepts and use cases.

This intermediate-level course prepares you for the AWS Certified AI Practitioner (AIF-C01) exam by providing a comprehensive exploration of the exam topics. You’ll delve into the key areas covered on the exam, understanding how they relate to developing AI and machine learning solutions on the AWS platform. Through detailed explanations and walkthroughs of exam-style questions, you’ll reinforce your knowledge, identify gaps in your understanding, and gain valuable strategies for tackling questions effectively. The course includes review of exam-style sample questions, to help you recognize incorrect responses and hone your test-taking abilities. By the end, you’ll have a firm grasp on the concepts and practical applications tested on the AWS Certified AI Practitioner certification exam.

Exam Prep: AWS Certified Cloud Practitioner

In this 1-day instructor-led training course, you will prepare for the AWS Certified Cloud Practitioner (CLFC02) exam. This course helps you understand what is important for the exam, how to approach different question types, and how to identify common misconceptions that appear on the test. The instructor will guide you through exam-focused reviews of each domain, highlighting frequently tested concepts, clarifying easily confused topics, and providing strategic approaches to question analysis. Through
targeted practice with exam-style questions, you will develop the specific knowledge and test-taking skills needed to succeed on the certification exam.

This course includes presentations, discussions, and guided practice with exam-style questions and scenario-based discussions. Each content module includes section slides aligned to the task statements in the domain followed by a walkthrough section of relevant questions.

Exam Prep: AWS Certified Data Engineer – Associate (DEA-C01)

In this 1-day instructor-led training course, you will prepare for the AWS Certified Data Engineer – Associate (DEA-C01) exam. This course helps you understand what is important for the exam, how to approach different question types, and how to identify common misconceptions that appear on the test. The instructor will guide you through exam-focused reviews of each domain, highlighting frequently tested concepts, clarifying easily confused topics, and providing strategic approaches to question analysis.
Through targeted practice with exam-style questions, you will develop the specific knowledge and testtaking skills needed to succeed on the certification exam.

Exam Prep: AWS Certified Machine Learning Engineer – Associate (MLA-C01)

Exam Prep: AWS Certified Machine Learning Engineer – Associate (MLA-C01) is a one-day ILT where you learn how to assess your preparedness for the AWS Certified Machine Learning Engineer – Associate (MLA-C01) exam. The exam validates a candidate’s ability to build, operationalize, and maintain machine learning (ML) solutions and pipelines by using the AWS Cloud.

This intermediate-level course prepares you for the AWS Certified Machine Learning Engineer – Associate (MLA-C01) exam by providing a comprehensive exploration of the exam topics. You’ll delve into the key areas covered on the exam, understanding how they relate to developing AI and machine learning solutions on the AWS platform. Through detailed explanations and walkthroughs of exams tyle questions, you’ll reinforce your knowledge, identify gaps in your understanding, and gain valuable strategies for tackling questions effectively. The course includes review of exam-style sample questions, to help you recognize incorrect responses and hone your test-taking abilities. By the end, you’ll have a firm grasp on the concepts and practical applications tested on the AWS Certified Machine Learning Engineer – Associate (MLA-C01) exam.

Explore prebuilt Microsoft 365 Copilot agents

This module provides a practical guide to using Microsoft 365 Copilot Chat’s prebuilt agents, which enable users to streamline tasks, retrieve information efficiently, and enhance productivity through AI-powered conversational tools.

Extend Microsoft 365 Copilot with declarative agents by using Visual Studio Code

This course provides comprehensive knowledge and hands-on experience in building declarative agents using Visual Studio Code and Teams Toolkit. Participants start with an introduction to declarative agents, followed by practical labs that guide them through building their first agent, understanding API plugins, and implementing APIs. Advanced topics include creating adaptive cards, managing authentication for API plugins, and integrating Microsoft Graph connectors. By the end of the course, participants have a solid understanding of how to leverage declarative agents to enhance the functionality of Microsoft 365 Copilot.

Generate documentation using GitHub Copilot tools

This module explores the generation of code explanations, project documentation, and inline code comment documentation using the GitHub Copilot Chat extension for Visual Studio Code.

Generative AI Essentials on AWS

In this course, you will learn about the fundamental concepts, methods, and strategies for using generative AI. You will gain a solid understanding of use cases where generative AI can provide solutions and address business needs. Additionally, you will learn about practical insights into technologies related to generative AI and how you can use those technologies to solve real-world problems. By the end of the course, you will explore project planning and how to discuss implementation of generative AI in your organization.

Generative AI in Production

In this course, you learn about the different challenges that arise when productionizing generative AI-powered applications versus traditional ML. You will learn how to manage experimentation and tuning of your LLMs, then you will discuss how to deploy, test, and maintain your LLM-powered applications. Finally, you will discuss best practices for logging and monitoring your LLM-powered applications in production.

Get started with agents

This module examines how agents act as AI-powered assistants embedded within SharePoint and Microsoft Copilot Chat, providing real-time support by offering suggestions, automating processes, and helping users navigate through complex tasks.

Get started with Azure Cosmos DB NoSQL development

This course teaches developers to utilize Azure Cosmos DB for NoSQL API and SDK. Students will learn query execution, resource configuration, SDK operations, and design strategies for non-relational data modeling and data partitioning.

Get started with GitHub Copilot

This module introduces developers to the GitHub Copilot products, the benefits that GitHub Copilot provides to developers, the GitHub Copilot and GitHub Copilot Chat product features, and the GitHub Copilot extensions for Visual Studio Code.

Getting Started with FinOps on Google Cloud

This course is an interactive learning experience designed to provide an actionable set of steps to help your organizations implement a Cloud Financial Management strategy to maximize your cloud investment with Google Cloud. In this class, you will walk through the five pillars of Google Cloud FinOps and understand how your organization can work to implement these pillars in their own FinOps approach.

Getting Started with Google Kubernetes Engine

This course introduces participants to creating and deploying containerized applications on Google Kubernetes Engine (GKE). Through a combination of presentations, demos, and hands-on labs, participants explore and deploy solution elements, including infrastructure components such as pods and containers.

Getting Started with Terraform for Google Cloud

This course provides an introduction to using Terraform for Google Cloud. It enables learners to describe how Terraform can be used to implement infrastructure as a code and to apply some of its key features and functionalities to create and manage Google Cloud infrastructure. Learners will get hands-on practice building Google Cloud resources using Terraform.

GitHub Advanced Security

GitHub Advanced Security (GHAS) plays a crucial role in enhancing the security posture of software development projects on GitHub. It provides a comprehensive set of tools and features designed to identify and address security vulnerabilities throughout the development lifecycle. By integrating security directly into the development process with GHAS, your team can build more secure and reliable software. The course will explore how to utilize GHAS to maximize security impact and understand GHAS and its role in the security ecosystem.

GitHub Copilot

This course explores the use of AI in the context of GitHub Copilot, a generative AI tool for developers. It equips users with the knowledge and skills to use Copilot effectively while mitigating potential ethical and operational risks associated with AI usage.

GitHub fundamentals – Administration basics and product features

In this course, you’ll learn the basics of GitHub and gain a better understanding of its fundamental features with a hands-on exercise all within a GitHub repository. You’ll learn best practices for building, hosting, and maintaining a secure repository on GitHub.

Google Cloud Fundamentals for Researchers

In this course you will learn how to use various tools in Google Cloud to ingest, manage and leverage your data to derive insights in your research. You will be introduced to tools used on Google Cloud by researchers, then you will learn how to ingest your unstructured and structured data into Cloud Storage and BigQuery respectively. Next, you will learn how to curate your data and understand costs in Google Cloud. Finally you will learn how to leverage notebook environments and other Google Cloud tools for descriptive and predictive analysis.

Google Cloud Fundamentals: Core Infrastructure

This course uses lectures and labs to give you an overview of Google Cloud products and services. You learn about the value of Google Cloud and how to incorporate cloud-based solutions into your business strategies.

Handling Difficult People

Managing Challenging Behaviours, Reducing Conflict, and Maintaining Professional Control

Course Overview

Most workplace challenges are not caused by technical issues.

They are caused by difficult conversations, challenging behaviours, and strained relationships.

Whether dealing with conflict, resistance, or difficult personalities, the ability to respond effectively can have a significant impact on team dynamics, performance, and outcomes.

This course focuses on providing practical techniques to help individuals manage challenging situations and behaviours professionally and confidently, while maintaining control and protecting working relationships.

Delivered by Anthony, an experienced leadership and communication specialist, the course combines real-world scenarios, practical frameworks, and guided exercises to ensure participants can apply the learning immediately.

The focus is on practical behaviour management and communication, not theory.

Course Duration

1 Day Instructor-Led Training

How to Influence People

Building Credibility, Shaping Outcomes, and Influencing Without Authority

Course Overview

In many professional roles, success is not just about what you do.

It is about your ability to influence others, shape decisions, and gain alignment.

Whether working with colleagues, stakeholders, or clients, the ability to influence effectively can have a direct impact on outcomes, relationships, and career progression.

This course focuses on developing practical techniques to help individuals influence with confidence, even when they do not have formal authority.

Delivered by Anthony, an experienced leadership and communication specialist, the course combines real-world scenarios, practical frameworks, and interactive exercises to help participants apply influencing skills in everyday workplace situations.

The focus is on practical influence and communication, not theory.

Course Duration

1 Day Instructor-Led Training

Implement a Data Analytics Solution with Azure Databricks

This course explores how to use Databricks and Apache Spark on Azure to take data projects from exploration to production. You’ll learn how to ingest, transform, and analyze large-scale datasets with Spark DataFrames, Spark SQL, and PySpark, while also building confidence in managing distributed data processing. Along the way, you’ll get hands-on with the Databricks workspace—navigating clusters and creating and optimizing Delta tables. You’ll also dive into data engineering practices, including designing ETL pipelines, handling schema evolution, and enforcing data quality. The course then moves into orchestration, showing you how to automate and manage workloads with Lakeflow Jobs and pipelines. To round things out, you’ll explore governance and security capabilities such as Unity Catalog and Purview integration, ensuring you can work with data in a secure, well-managed, and production-ready environment.

Implement a data science and machine learning solution for AI with Microsoft Fabric

Explore the data science process and learn how to train machine learning models to accomplish artificial intelligence in Microsoft Fabric.

Implement a data warehouse with Microsoft Fabric

Explore the data warehousing process and learn how to load, monitor, secure, and query a warehouse in Microsoft Fabric.

Implement a Lakehouse with Microsoft Fabric

This learning path introduces the foundational components of implementing a data lakehouse with Microsoft Fabric.

Implement code improvements using GitHub Copilot tools

This module explores using GitHub Copilot Chat to develop improvements for an existing codebase. Exercises provide practical experience implementing GitHub Copilot suggestions that improve code quality, reliability, performance, and security.

Implement Generative AI engineering with Azure Databricks

Generative Artificial Intelligence (AI) engineering with Azure Databricks uses the platform’s capabilities to explore, fine-tune, evaluate, and integrate advanced language models. By using Apache Spark’s scalability and Azure Databricks’ collaborative environment, you can design complex AI systems.

Implement information protection and data loss prevention by using Microsoft Purview

Gain the skills to use Microsoft Purview to improve your data security in Microsoft 365. In this training, you learn how to create sensitive information types, create sensitivity labels, and use auto-labeling policies based on these labels. You also learn how to set up DLP (Data Loss Prevention) policies to safeguard your organization’s data.

Implement knowledge mining with Azure AI Search

Do you have information locked up in structured and unstructured data sources? Using Azure AI Search, you can extract key insights from this data, and enable applications to search and analyze them.

Implement Real Time Analytics with Microsoft Fabric

Real-time intelligence in Microsoft Fabric enables analysis of streaming events in real or near-real time.

Implement Retention, eDiscovery, and Communication Compliance in Microsoft Purview

Manage data lifecycle, records management, eDiscovery, and communication compliance with Microsoft Purview.

Implement security through a pipeline using Azure DevOps

This learning path helps you prepare for the Implement security through a pipeline assessment using Azure DevOps. Learn how to configure and secure Azure Pipelines. You ll also get opportunities to practice hands-on skills. These skills include configuring secure access to pipeline resources, configuring, and validating permissions, configuring a project and repository structure, extending a pipeline, configuring pipelines to use variables and parameters securely, and managing identity for projects, pipelines, and agents.

Install Application and Machine Agents for Cisco AppDynamics

The Install Application and Machine Agents for Cisco AppDynamics (IMP862) training teaches you the architecture of agents, and how to install and troubleshoot the installation of Java, .NET, Dynamic App, and Machine agents. You’ll also learn how to troubleshoot installation issues using log files, allocate licenses, name agents, automate agent deployment, and find and install machine agent extensions.

How You’ll Benefit

This training will help you:

– Learn about the architecture of agents, including installation and troubleshooting
– Gain leading-edge skills for high-demand responsibilities in the cloud computing industry

Integrating Hybrid Clouds Foundation

Explore the features and benefits of the NetApp Cloud Volumes ONTAP solution. Examine the architecture and functionality of NetApp ONTAP storage in the cloud. Finally, learn how to configure, deploy, and manage the Cloud Volumes ONTAP solution by using NetApp BlueXP.

Introduction to AI and Machine Learning on Google Cloud

This course introduces Google Cloud’s AI and machine learning (ML) capabilities, with a focus on developing both generative and predictive AIprojects. It explores the various technologies, products, and tools available throughout the data-to-AI lifecycle, empowering data scientists, AI developers, and ML engineers to enhance their expertise through interactive exercises.

Introduction to AI in Azure AI-900

This course introduces fundamentals concepts related to artificial intelligence (AI), and the services in Microsoft Azure that can be used to create AI solutions. The course is not designed to teach students to become professional data scientists or software developers, but rather to build awareness of common AI workloads and the ability to identify Azure services to support them. The course is designed as a blended learning experience that combines instructor-led training with online materials on the Microsoft Learn platform (https://azure.com/learn). The hands-on exercises in the course are based on Learn modules, and students are encouraged to use the content on Learn as reference materials to reinforce what they learn in the class and to explore topics in more depth.

Introduction to Application Monitoring in Cisco AppDynamics

The Introduction to Application Monitoring in Cisco AppDynamics (APM211) training provides an overview of Cisco AppDynamics and introduces you to the key features of the Application Performance Monitoring (APM) platform. Once you know your way around, you’ll learn to troubleshoot common performance issues in your application, as well as several advanced troubleshooting tools and techniques. You’ll also get familiar with some powerful monitoring tools that will help you keep your application running in top form. This training is the FIRST in a learning series for APM Fundamentals.

Introduction to Business Transaction Discovery using Cisco AppDynamics

The Introduction to Business Transaction Discovery using Cisco AppDynamics (APM221) training shows you that planning and mapping Cisco AppDynamics to your application is a critical step to successfully monitor your applications. In this training, you will learn how to plan your application monitoring strategy and instrument Business Transaction Detection. This training is the FIRST in a learning series for APM Advanced configurations.

Introduction to Data Analytics on Google Cloud

This course is an introduction to data analytics on Google Cloud. It is designed for learners who have no prior experience with data analytics or Google Cloud. The course covers the basics of data analysis, including collection, storage, exploration, visualization, and sharing. It also introduces learners to Google Cloud’s data analytics tools and services. Through video lectures, demos, quizzes, and hands-on labs, the course demonstrates how to go from raw data to impactful visualizations and dashboards.

Introduction to Data Engineering on Google Cloud

In this course, you learn about data engineering on Google Cloud, the roles and responsibilities of data engineers, and how those map to offerings provided by Google Cloud. You also learn about ways to address data engineering challenges.

Introduction to Developer Efficiency on Google Cloud

In this course, you are introduced to how generative AI can be used to make developers more efficient at writing code with Gemini Code Assist and implementing new features into applications. You will explore how Gemini Cloud Assist can help you to architect your applications and investigate issues that arise. Finally, you will put everything together into an end-to-end workflow.

Introduction to finance in Dynamics 365

Gain a solid foundation in Microsoft Dynamics 365 Finance, including ERP basics, navigation, security, and shared features. Explore advanced tools like Copilot automation, AI forecasting, and intelligent collections. Hands-on labs cover financial reporting, budgeting, AP/AR, and integration with Microsoft 365 and Power Platform. Learn to optimize operations through business events, electronic reporting, and personalization for better decision-making.

Introduction to Microsoft 365 and AI administration

This course provides a comprehensive introduction to Microsoft 365, Copilot, and AI-powered agents. It introduces learners to the foundational concepts, core services, and administrative controls of Microsoft 365. It then builds upon this foundation by exploring how Copilot and agents can utilize AI to automate tasks, enhance collaboration, and personalize user experiences across the Microsoft 365 suite.

Introduction to Microsoft 365 MS-900

This course introduces Microsoft 365, an integrated cloud platform that delivers industry-leading productivity apps along with intelligent cloud services, and world-class security. You’ll learn foundational knowledge on the considerations and benefits of adopting cloud services and the Software as a Service (SaaS) cloud model, with a specific focus on Microsoft 365 cloud service offerings. You will begin by learning about cloud fundamentals, including an overview of cloud computing. You will be introduced to Microsoft 365 and learn how Microsoft 365 solutions improve productivity, facilitate collaboration, and optimize communications. The course then analyzes how security, compliance, privacy, and trust are handled in Microsoft 365, and it concludes with a review of Microsoft 365 subscriptions, licenses, billing, and support.

Introduction to Microsoft Azure Data DP-900

In this course, students will gain foundational knowledge of core data concepts and related Microsoft Azure data services. Students will learn about core data concepts such as relational, non-relational, big data, and analytics, and build their foundational knowledge of cloud data services within Microsoft Azure. Students will explore fundamental relational data concepts and relational database services in Azure. They will explore Azure storage for non-relational data and the fundamentals of Azure Cosmos DB. Students will learn about large-scale data warehousing, real-time analytics, and data visualization.

Introduction to Microsoft Security, Compliance, and Identity SC-900

This course provides foundational level knowledge on security, compliance, and identity concepts and related cloud-based Microsoft solutions.

Introduction to service in Dynamics 365

This course will teach you how to enhance and automate business processes using Dynamics 365 customer engagement apps, while incorporating native interconnectivity with Microsoft 365. You will also learn to support customers efficiently through AI-driven Dynamics 365 Customer Service, improve customer experience with AI-first omnichannel communication in Dynamics 365 Contact Center, and boost first-time resolution rates for on-site workers using AI-driven Dynamics 365 Field Service.

Leading Change When Moving to Google Cloud

Moving to the cloud can bring tremendous business benefits, but it’s also a big change for your employees and requires the right management approach. In this course, you’ll learn how to lead your team through a Google Cloud migration so that you can realize the platform’s full potential. You’ll explore ways to lead by example and the psychology behind people’s reactions to change. You’ll also learn about the framework Google Cloud has created to help you manage this change so that you can inspire your team and move them toward your cloud goals.

Manage and extend Microsoft 365 Copilot

This course will examine how administrators can manage and extend Microsoft 365 Copilot to meet their business needs. The course introduces you to Copilot, examines how to implement and administer it, and then explores the fundamentals of Copilot extensibility.

Managing Business Transactions in Cisco AppDynamics

The Managing Business Transactions in Cisco AppDynamics (APM222) training shows you that planning and mapping Cisco AppDynamics to your application is a critical step to successfully monitoring your applications. In this training, you will learn about prioritizing Business Transactions, using Service Endpoints and configuring for Backend Detection. This training is the SECOND in a learning series for APM Advanced configurations.

Managing Change When It Counts

Leading Change, Supporting People, and Delivering Results in Critical Moments

Course Overview

Change is a constant in modern organisations.

But when change is poorly managed, it can lead to confusion, resistance, reduced performance, and missed outcomes.

The real challenge is not just implementing change — it is helping people understand it, engage with it, and deliver through it.

This course focuses on developing the skills required to manage change effectively in real-world, high-impact situations, where leadership, communication, and clarity are essential.

Delivered by Anthony, an experienced leadership and change specialist, the course combines practical frameworks, real-world scenarios, and interactive exercises to help participants manage change with confidence and control.

The focus is on practical change leadership, not theory.

Course Duration

1 Day Instructor-Led Training

Managing Difficult Conversations

Practical Skills for Confident, Constructive and Outcome-Focused Conversations

Course Overview

Difficult conversations are part of every professional environment.

Whether it is addressing underperformance, giving honest feedback, managing conflict, or handling sensitive situations, the quality of these conversations has a direct impact on team performance, trust, and outcomes.

The challenge is not simply having the conversation. It is knowing how to approach it in a way that is clear, professional, and constructive.

This course focuses on developing the skills required to handle difficult conversations effectively in real-world situations where clarity, emotional control, and good judgement matter.

Delivered as a practical, instructor-led programme, the course combines realistic scenarios, structured techniques, and interactive exercises to help participants approach difficult conversations with greater confidence and control.

The focus is on practical communication, not theory.

Course Duration

1 Day Instructor-Led Training

Managing Your Data Estate with NetApp BlueXP

This learning experience focuses on the features of NetApp® BlueXP™ (formerly Cloud Manager). It provides video demonstrations and a laboratory environment to facilitate hands-on experience and learning. You familiarize yourself with the BlueXP user experience. You practice using BlueXP capabilities. You also explore BlueXP management and planning features and integrated services for cloud and on-premises storage resources.

Mastering Assertiveness Techniques

Communicating with Confidence, Clarity and Professional Impact

Course Overview

Assertiveness is a critical professional skill that sits between passive communication and aggressive behaviour.

Many professionals either avoid speaking up or struggle to communicate their views clearly, which can lead to misunderstanding, frustration, and missed opportunities.

Others may come across as too direct or forceful, which can damage working relationships and team dynamics.

This course provides a practical framework for developing assertive communication skills that are clear, confident, and professional.

Participants learn how to express ideas, handle challenging situations, and communicate boundaries in a way that maintains respect, credibility, and control.

The focus is on helping individuals communicate more effectively in real workplace situations where clarity, confidence, and professional presence matter.

Course Duration

1 Day Instructor-Led Training

Mastering Persuasion

Influencing with Credibility, Clarity and Professional Impact

Course Overview

Persuasion is a critical skill in professional environments where success depends on the ability to influence decisions, gain alignment, and secure buy-in from others.

Whether working with stakeholders, leading teams, or presenting ideas, the ability to communicate in a way that is both credible and compelling is essential.

Many professionals rely on logic alone, but effective persuasion requires more than just presenting information. It involves understanding people, context, and how to position messages in a way that resonates.

This course provides a practical framework for improving persuasion skills in real workplace situations.

Participants learn how to combine clarity, credibility, and structured communication to influence outcomes while maintaining professionalism and trust.

The focus is on practical influence, not theory.

Course Duration

1 Day Instructor-Led Training

Microsoft 365 Copilot User Enablement Specialist

Learn how to drive adoption of Microsoft Copilot for Microsoft 365 using the user enablement framework to create and implement a robust adoption plan.

Microsoft Azure AI Fundamentals – Exam Prep AI-900

Microsoft Azure Fundamentals AZ-900

Designed for IT professionals who are starting to engage with Azure, this Azure Fundamentals Training course caters to an audience eager to explore Azure offerings and gain practical experience with the product. Emphasizing the use of the Azure portal and command line interface for resource creation, the course does not demand scripting skills. Participants will develop the confidence to pursue other role-based courses and certifications, including Azure Administrator. The course incorporates a blend of lectures, demonstrations, and hands-on labs, serving as valuable preparation for the AZ-900 exam.

Duration: 1 Day

Live Virtual Instructor Led Course

Migrate and Modernize SAP in the Microsoft Cloud

This 1-day course teaches IT professionals who have experience with SAP solutions how to use Azure resources that include setting up and configuration of SAP environments in Azure for virtual machines, virtual networks, storage accounts, and Microsoft Entra ID. Learners will also explore backup, disaster recovery, and monitoring of SAP systems in Azure. Learn through the application of concepts, scenarios, and procedures through hands-on labs using Azure Center for SAP solutions.

Migrate SQL Server workload to Azure SQL

This learning path prepares you for the task of migrating SQL Server workloads to Azure SQL Database.

You ll learn how to assess SQL Server components and compatibility for migration using the Azure SQL Migration Extension and Database Migration Assistant. This training guides you through the process of provisioning and configuring Azure SQL Database resources. You gain hands-on experience in choosing the best migration option to meet business requirements for downtime, handling migration state, and monitoring database migration.

Additionally, you ll also learn to perform post-migration tasks like disaster recovery and monitoring for Azure SQL Database. These skills are essential for ensuring a smooth, efficient transition to Azure SQL Database, and maintaining its operation post-migration.

Migrating Amazon Redshift Users to BigQuery

In this course you will learn how to translate various concepts in Amazon Redshift to the analogous concepts in BigQuery. You will learn how the high-level architectures of Amazon Redshift and BigQuery compare, understand differences in how to configure datasets and tables, map data types in Amazon Redshift to data types in BigQuery, understand schema mapping from Amazon Redshift to BigQuery, optimize your new schemas in BigQuery, and do a high-level comparison of SQL dialects in Amazon Redshift and BigQuery

Migrating Snowflake Users to BigQuery

In this course you will learn how to translate various concepts in Snowflake to the analogous concepts in BigQuery. You will learn how the high-level architectures of Snowflake and BigQuery compare, understand differences in how to configure datasets and tables, map data types in Snowflake to data types in BigQuery, understand schema mapping from Snowflake to BigQuery, optimize your new schemas in BigQuery, and do a high-level comparison of SQL dialects in Snowflake and BigQuery

Migrating Teradata Users to BigQuery

Modernizing Data Lakes and Data Warehouses with Google Cloud

The two main components of any data pipeline are data lakes and warehouses. This course highlights use-cases for each type of storage and dives into the available data lake and warehouse solutions on Google Cloud in technical detail. Also, this course describes the role of a data engineer, the benefits of a successful data pipeline to business operations, and examines why data engineering should be done in a cloud environment.

Monitor Business Performance with Cisco AppDynamics

The Monitor Business Performance with Cisco AppDynamics (ALY402) training outlines how to use Cisco AppDynamics Analytics features and Business iQ to see what is impacting your business performance. You’ll learn how to capture your full-stack performance and transaction data to answer questions like, “How much revenue is lost due to failed checkout transactions?” and “What’s the daily revenue for specific geographic areas by product?” You’ll learn to define and manage analytics searches, metrics, and visualizations, and create dashboards that meet the goals of your Business iQ use cases.

How You’ll Benefit

This workshop will help you:

– Use Cisco AppDynamics Analytics to capture and make the most of your full-stack performance and transaction data
– Gain leading-edge skills for high-demand responsibilities in the cloud computing industry

Monitor Business Performance with Cisco AppDynamics Part I

The Monitor Business Performance with Cisco AppDynamics Part I (ALY4021) training outlines how to use Cisco AppDynamics Analytics features and Business iQ to see what is impacting your business performance. You’ll learn how to capture your full-stack performance and transaction data to answer questions like, “How much revenue is lost due to failed checkout transactions?” and “What’s the daily revenue for specific geographic areas by product?”. You’ll learn to define and manage analytics searches, metrics, and visualizations, and create dashboards that meet the goals of your Business iQ use cases. This training is the FIRST in a learning series for Business Analytics.

Monitor Business Performance with Cisco AppDynamics Part II

The Monitor Business Performance with Cisco AppDynamics Part II (ALY4022) training outlines how to use Cisco AppDynamics Analytics features and Business iQ to see what is impacting your business performance. You’ll learn how to capture your full-stack performance and transaction data to answer questions like, “How much revenue is lost due to failed checkout transactions?” and “What’s the daily revenue for specific geographic areas by product?”. You’ll learn to define and manage analytics searches, metrics, and visualizations, and create dashboards that meet the goals of your Business iQ use cases. This training is the SECOND in a learning series for Business Analytics.

Monitor Kubernetes Environments with Cisco AppDynamics

The Monitor Kubernetes Environments with Cisco AppDynamics (PRO531) training provides an overview of the Cluster Agent and how Cisco AppDynamics Agents deliver full stack observability for Kubernetes (K8s) environments. It focuses on the Cisco AppDynamics Cluster Agent, its architecture, and instructions on how to validate deployment of the Cluster Agent in a Kubernetes cluster to monitor cluster metrics Cisco AppDynamics. The training highlights the key benefits, common use cases, prerequisites, and the deployment process of the Cluster Agent to integrate Kubernetes clusters with Cisco AppDynamics.

How You’ll Benefit

This training will help you:

– Understand the Cluster Agent and how it delivers full stack observability for Kubernetes environments
– Gain leading-edge skills for high-demand responsibilities in the cloud computing industry

Monitor the Health of Your Application using Cisco AppDynamics

The Monitor the Health of Your Application using Cisco AppDynamics (APM214) training provides insights on defining performance thresholds, configuring health rules, and building policies that trigger based on a trouble occurrence. This training is the FOURTH in a learning series for APM Fundamentals.

Monitoring Application Performance in a Browser with Cisco AppDynamics

The Monitoring Application Performance in a Browser with Cisco AppDynamics (EUM2011) training provides end-to-end visibility on the performance of your applications inside a browser. This training will show EUM Architecture, Understanding the EUM Dashboard, and configuration requirements.

Networking Essentials for Cloud Applications on AWS

The Networking Essentials for Cloud Applications on AWS course provides a comprehensive understanding of networking concepts and services within the Amazon Web Services (AWS) cloud environment. Designed for novice and experienced networking engineers, this course covers essential topics, best practices, and hands-on labs. Its purpose is to equip learners with the knowledge and skills that are required to design, configure, and optimize network infrastructure on AWS.

NLP Core Skills

Practical Techniques for Communication, Influence and Personal Effectiveness

Course Overview

Neuro-Linguistic Programming (NLP) provides a set of practical techniques for improving how we communicate, influence, and understand behaviour.

In professional environments, success often depends on how effectively individuals can build rapport, adapt communication styles, and influence outcomes.

NLP focuses on understanding how people think, process information, and respond in different situations. By applying these principles, individuals can communicate more effectively, manage interactions more confidently, and achieve better outcomes.

This course introduces the core principles and practical tools of NLP, focusing on real workplace application rather than theory.

Participants will learn how to improve communication, build stronger relationships, and influence situations with greater clarity, confidence, and control.

Course Duration

1 Day Instructor-Led Training

ONTAP Cluster Foundations

In this course, you learn the features and benefits of NetApp® ONTAP® 9 data management software. The course enables you to explain the architecture and functionality of an ONTAP cluster. You also learn the basics of how to administer, configure, and manage an ONTAP cluster by using the CLI, ONTAP System Manager, and NetApp BlueXP.

ONTAP NFS Administration

This course extends the information about the NFS protocol that is found in the ONTAP Cluster Administration course. The course reviews NFS and explores in more detail different NFS versions and the features of NetApp® ONTAP® 9 software that support NFS. You use ONTAP 9 to complete the exercises.

ONTAP S3 and FabricPool Administration

Learn the knowledge and skills necessary to administer and configure both NetApp® ONTAP® S3 and NetApp FabricPool technology. Using familiar manageability tools such as NetApp ONTAP System Manager, provision high-performance object storage for development and operations in ONTAP software. Also, explore how FabricPool moves data between a high-performance local tier and an ONTAP S3 object storage bucket. Through the exercises, apply your knowledge in practical activities.

Personal Impact – How to Enhance Presence

Developing Confidence, Credibility and Professional Presence

Course Overview

Personal impact is the ability to communicate with confidence, credibility, and clarity in professional situations.

It influences how individuals are perceived, how effectively they engage others, and how successfully they contribute in meetings, discussions, and decision-making environments.

Many professionals have strong technical or functional expertise but struggle to present their ideas with confidence or to establish a strong presence in group settings.

This course provides a practical approach to developing professional presence and improving how individuals communicate, engage, and influence others.

Participants will learn how to project confidence, communicate more effectively, and build a stronger presence in both everyday interactions and more formal situations.

The focus is on real-world application, helping individuals make a more positive and effective impact in their professional environment.

Course Duration

1 Day Instructor-Led Training

Practical Data Science with Amazon SageMaker

Artificial intelligence and machine learning (AI/ML) are becoming mainstream. In this course, you will spend a day in the life of a data scientist so that you can collaborate efficiently with data scientists and
build applications that integrate with ML. You will learn the basic process data scientists use to develop ML solutions on Amazon Web Services (AWS) with Amazon SageMaker. You will experience the steps to build, train, and deploy an ML model through instructor-led demonstrations and labs.

Prepare and visualize data with Microsoft Power BI

This course is designed as an introduction to Power BI for data analysis and reporting. Skills include connecting to data and basic data preparation tasks using Power Query, designing report pages for optimal user experience, and exploring how Copilot in Power BI aids the report development process.

Prepare security and compliance to support Microsoft 365 Copilot

This learning path examines the key Microsoft 365 security and compliance features that administrators must prepare in order to successfully implement Microsoft 365 Copilot.

Preparing for Professional Machine Learning Engineer

This course helps learners create a study plan for the PMLE (Professional Machine Learning Engineer) certification exam. Learners explore the breadth and scope of the domains covered in the exam. Learners assess their exam readiness and create their individual study plan.

Preparing for the Associate Cloud Engineer Examination

Prerequisites To get the most out of this course, participants should have familiarity with Google Cloud Platform, the Linux command line, web servers, and text editors. Who Should Attend This class is intended for the following: Individuals preparing for the Associate Cloud Engineer examination. Recommended experience: 6 months+ hands-on experience with GCP

Preparing for the Professional Cloud Architect Examination

Participants in this course will get a basic overview of the Professional Cloud Architect exam, review the sample case studies, and review each section of the exam. Candidates will be able to identify skill gaps and further areas of study and be pointed to appropriate target learning resources.

Preparing for the Professional Data Engineer Examination

Learning Objectives This course teaches participants the following skills: Position the Professional Data Engineer Certification Provide information, tips, and advice on taking the exam Review the sample case studies Review each section of the exam covering highest-level concepts sufficient to build confidence in what is known by the candidate and indicate skill gaps/areas of study

Preparing for Your Associate Cloud Engineer Journey

This course helps learners create a study plan for the ACE (Associate Cloud Engineer) certification exam. Learners explore the breadth and scope of the domains covered in the exam. Learners assess their exam readiness and create their individual study plan.

Preparing for Your Professional Cloud Architect Journey

This course provides basic information about the Professional Cloud Architect certification exam, including sample questions. It’s designed to eliminate any confusion or misunderstandings about the process and nature of the exam itself. You’ll also explore additional training resources that can help you prepare for the exam.

Preparing for Your Professional Cloud Security Engineer Journey

This course helps learners prepare for the Professional Cloud Security Engineer (PCSE) Certification exam. Learners will be exposed to and engage with exam topics through a series of lectures, diagnostic questions, and knowledge checks. After completing this course, learners will have a personalized workbook that will guide them through the rest of their certification readiness journey.

Present with Impact – Mastering Presentation Skills

Communicating with clarity, confidence, and influence in every presentation

Overview

Delivering a presentation is not just about sharing information. It is about influencing understanding, shaping perception, and creating confidence in what you are saying.

Many professionals present regularly to colleagues, stakeholders, clients, or senior leaders. However, the difference between a presentation that simply delivers content and one that truly engages, connects, and influences an audience can be significant.

This course focuses on helping individuals present with greater clarity, confidence, and impact. It provides a structured approach to preparing and delivering presentations that are purposeful, engaging, and aligned to the audience.

Participants learn how to communicate messages more effectively, structure content clearly, and deliver with presence and control. The emphasis is on practical application, allowing individuals to develop their own style while improving the effectiveness of their delivery.

By the end of the course, participants are able to approach presentations with greater confidence and deliver messages that resonate more strongly with their audience.

Duration

1 Day

Prisma Access Browser

The Prisma Access Browser course introduces you to the operational deployment of Prisma Access Browser and how it helps organizations meet the needs of the modern workforce by providing cloud-based network connectivity and security services.
This course will enable you to deploy, configure, maintain, and troubleshoot Prisma Access Browser using Strata Cloud Manager. The course is intended for professionals in cybersecurity and public-cloud security, as well as general network-security professionals who want to learn how to secure the last mile through a secure enterprise browser.

Proactive Application Monitoring using Cisco AppDynamics

The Proactive Application Monitoring using Cisco AppDynamics (APM223) training shows you that planning and mapping Cisco AppDynamics to your application is a critical step to successfully monitoring your applications. In this training, you will learn to configure Baselines and set up Health Rules and triggers for actions and Runbook Automation. This training is the THIRD in a learning series for APM Advanced configurations.

Questioning Skills

Asking Better Questions to Improve Communication, Understanding and Outcomes

Course Overview

The ability to ask effective questions is one of the most important skills in professional communication.

Good questioning improves understanding, strengthens relationships, and leads to better decision-making.

However, many professionals rely on closed or unfocused questions, which can limit insight, reduce clarity, and lead to missed opportunities.

This course provides a practical approach to developing effective questioning skills that improve communication and drive better outcomes.

Participants learn how to ask the right questions at the right time, structure conversations more effectively, and use questioning techniques to clarify, explore, and influence discussions.

The focus is on applying questioning techniques in real workplace situations where clarity, engagement, and understanding are essential.

Course Duration

1 Day Instructor-Led Training

Root Cause Analysis

Identifying Underlying Issues to Improve Problem Solving and Decision-Making

Course Overview

Organisations often address problems at a surface level, applying quick fixes rather than understanding the true underlying cause.

This can lead to recurring issues, inefficiencies, and wasted effort.

Root Cause Analysis (RCA) provides a structured approach to identifying the real cause of problems, enabling teams to implement solutions that are more effective and sustainable.

This course introduces practical techniques for analysing issues, exploring contributing factors, and identifying root causes in a clear and structured way.

Participants will learn how to move beyond assumptions and symptoms to understand what is really driving problems, improving both decision-making and outcomes.

The focus is on applying Root Cause Analysis in real workplace situations where clarity, accuracy, and structured thinking are essential.

Course Duration

1 Day Instructor-Led Training

Scrum Alliance – Certified Agile Facilitator CAF

Scrum Alliance Certification:

Unlock the power of group collaboration with our Certified Facilitation Course. Whether you’re new to facilitation or looking to deepen your practice, this course equips you with practical tools, frameworks, and confidence to lead engaging, effective sessions.

Two Day Course:

This immersive, certified 2-day workshop is designed to elevate your facilitation capabilities while nurturing emotional intelligence and strengthening core human skills.

Through interactive exercises, you’ll gain hands-on experience, refine your skills, and enhance emotional intelligence while practicing facilitation in a supportive, feedback-rich environment.

Led by Stuart Young, a leading visual practitioner and expert in facilitation, this workshop includes unique visual thinking techniques to enhance your facilitation toolkit and empower your practice.

Throughout the course all participants will have the opportunity to demonstrate their facilitation skills in a safe and fun environment, offering opportunities for feedback and growth.

Key areas

– Setting the Stage
– Understanding the Group’s Context and Needs
– Agile Framework Values and Principles
– The Orientation of a Facilitator-From the Front
– Visual Thinking Skills Deep Dive
– The Orientation of a Facilitator-From the Back
– The Orientation of a Facilitator-From the Inside
– Co-Facilitation
– Facilitating Through Conflict
– Forwarding the Action

Scrum Alliance – Certified Agile Facilitator CAF

Scrum Alliance Certification:

This course is for anyone who wants to impact an organisation’s journey to resiliency and success. In today’s fast-paced business environment, the Certified Agile Leader® 1 (CAL®1) certification empowers you to build a resilient, innovative, and high-performing organisation. You’ll drive better ROI, mitigate risks, and stay ahead of the competition.

Scrum Alliance Certified Agile Leader® CAL 1

Scrum Alliance Certification:

Secure Azure services and workloads with Microsoft Defender for Cloud regulatory compliance controls

This learning path guides you in securing Azure services and workloads using Microsoft Cloud Security Benchmark controls in Microsoft Defender for Cloud via the Azure portal.

1 day - Ratio

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