Introduction to Project Management
• Defining “project management”
• Categorising different types of projects
• Understanding the difference between projects and programmes
Planning Your Project
• Planning a project
• Identifying and delivering on your priorities
• Managing stakeholders
• Developing a project management plan
• RACI Matrix
• Preventing ‘scope creep’
• Assessing the feasibility of a project
• Identifying and managing risks
Implementing Your Project
• Managing a project
• Setting up a project database
• Creating an effective work schedule
• Monitoring a project
• Conducting effective meetings
• Managing change
• Addressing problems
Project Management Techniques
• Estimating costs and budgeting
• Using critical path project management tools (WBS, Gantt chart, Project Network Diagram)
• Establishing the critical path
• Tracking project milestones
• Using the programme evaluation and review technique (PERT tool)
• Using process improvement tools (Fishbone, SIPOC)
• Managing time
• Controlling quality
Business and Financial Issues
• Understanding the importance of a business case
• Developing a business case
• Identifying project costs
• Calculating return on investment (ROI)
• Calculating a payback period
• Determining net present value (NPV)
The Project from Start to Finish
• Identifying the life cycle of a project
• Handing over a project
• Closing a project
• Reviewing a project
People in the Project
• Assembling your project team
• Planning resources for your project team
• Managing your project team
• Managing conflict within your team
• Communicating effectively
• Providing leadership and fostering teamwork