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    Advanced Stakeholder Engagement

    Advanced Stakeholder Engagement Certification
    Stakeholder Management involves the process of developing and maintaining good relationships with the people that you are promoting / servicing on a key engagement
    (e.g. large sale or important project). This engagement may be in a business-to-business setting or an internal project dynamic. The level of engagement will normally be at Director and Board levels.

    Business Acumen and Critical Thinking Objectives

    • This advanced course provides knowledge and insight into the topic
    • and a framework that delegates can use to engage with senior personnel in their work environments.
    • It also explores the personal behavioural aspects that form a key building block to establishing these relationships where the intent is to build ‘Trust.’
    • At the ‘Executive’ and ‘Senior’ levels the conversation and expectations are very different to standard everyday work interactions/discussions.
    • The communication of knowledge and listening skills become paramount to being successful for the provider.

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    Key Point of This Training Program

    We have different work process to go step by step for complete our working process in effective way.
    • Prerequisites

      To have been operating for a long period of time with key stakeholders / or to be ready to step into a more advanced role e.g. dealing with ‘C’ suite clients

    • Advanced Stakeholder Engagement Delivery Format

      In-Person

      Online

    • Advanced Stakeholder Engagement Outline

      Setting the Scene
      • Obstacles and challenges of driving for effective Stakeholder engagement
      • Understanding the benefits of effective stakeholder management
      • The perspective of our business v the client’s business
      • Gains to be made from ‘managing’ our relationships
      • Consideration for sign-posting where we would like to be in the future

      The ‘Value’ we add
      • Examination of the client’s view of the relationship
      • Analysis of the strategic depth and strength of the relationship
      • How to think strategically (re. sector and business understanding)

      Our Organisation Brand and Personal Brand
      • Clarifying the importance of what we are promoting at an
      Organisational and Team level
      • Identify our personal brand – how we are perceived and how we wish to
      be perceived
      • Steps to demonstrate cohesiveness

      Researching and Developing the Relationship
      • Researching the Stakeholder’s Business / Division
      • Researching and learning more about the Stakeholder / Senior Colleagues
      • Understanding their business
      fundamentals and business objectives

      The Information and Communication Needs of Senior Stakeholders
      • Understanding their job role focus re. information needs
      • The needs of the C.E.O. and key business drivers
      • Tailoring our communication message to be role and action focussed
      • Personality types; and buying / work preferences
      • Tailoring our communication style to personality types

      Building Trust
      • The Trusted Advisor Model; how to build Trust
      • The importance of our credibility, reliability and business intimacy
      • How we can undermine and lose Trust in the relationship
      • How we can differentiate ourselves in the eyes of our Stakeholders

      Conducting Effective Meetings
      • The meeting structure for new and / or follow-up meetings; using a
      5 stage process for success
      • Being prepared for Stakeholder concerns / and having an elevator pitch
      • Questioning and listening skills
      • Defining success; KPI’s and objective measures; summation

      Maintaining and Building a Relationship for the Future
      • Key steps to maintaining the relationship
      • Using feedback and business insights to develop further depth
      in the relationship
      • How to plan for the future and talk about business strategy

      Personal Action Planning
      • Creating momentum and planning for the future
      • Crafting your personal approach to management
      • Identifying your personal development areas