Understanding Cisco Collaboration Foundations (CLFNDU)

Cisco - Security

The Understanding Cisco Collaboration Foundations (CLFNDU) training gives you the skills and knowledge needed to administer and support a simple, single-site Cisco® Unified Communications Manager (CM) solution with Session Initiation Protocol (SIP) gateway. The course covers initial parameters, management of devices including phones and video endpoints, management of users, and management of media resources, as well as Cisco Unified Communications solutions maintenance and troubleshooting tools. In addition, you will learn the basics of SIP dial plans including connectivity to Public Switched Telephone Network (PSTN) services, and how to use class-of-service capabilities.

This training does not lead directly to a certification exam, but it does cover foundational knowledge that can help you prepare for several professional-level collaboration courses and exams:

Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) - Exam 350-801 Implementing Cisco Collaboration Core Technologies (CLCOR)
Implementing Cisco Collaboration Applications (CLICA) - Exam 300-810 Implementing Cisco Collaboration Applications (CLICA)
Implementing Cisco Advanced Call Control and Mobility Services (CLACCM) - Exam 300-815 Implementing Cisco Advanced Call Control and Mobility Services (CLACCM)
Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI) - Exam 300-820 Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI)

How You'll Benefit

This training will help you:

Administer a single-site Cisco Unified Communications Manager, handling daily tasks such as add, moves, changes and deletions of phones, video endpoints, and users
Configure Jabber devices and implement common endpoint features including call park, shared lines, pickup groups, and phone button templates
Introduce you to the SIP protocol, how calls are connected, and how media codes are determined
Introduce you to the capabilities and basic configuration of an SIP gateway for PSTN access
Introduce you to the dial plan elements used to route calls, and the class-of-service capabilities to control who can route calls where
Administer Cisco Unity Connection handling daily tasks such as add, moves, and changes and deletions of voicemail boxes and users
Administer maintenance tasks and use the troubleshooting tools available on Cisco Unified Communications Manager and Cisco Real-time Monitoring Tool
Apply Continuing Education credits to validate your skills

Live Labs:

Configure Cisco Unified Communication Manager Initial Parameters
Configure the Cisco Unified CM Core System Settings
Configure an Access Switch for an Endpoint
Deploy an IP Phone Through Auto and Manual Registration
Administer Endpoints in Cisco Unified Communications Manager
Create a Local User Account and Configure LDAP
Adding Users in Cisco Unified Communications Manager Create a Basic Dial Plan
Explore Partitions and Call Search Spaces
Explore Private Line Automatic Ringdown (PLAR)
Deploy an On-Premise Cisco Jabber® Client for Windows
Implement Common Endpoint Features
Implement Single-Site Extension Mobility Configure Jabber
Configure Voice over Internet Protocol (VoIP) Dial Peers
Configure Integrated Service Digital Network (ISDN) Circuits and Plain Old Telephone Service (POTS) Dial Peers
Control Access to Media Resources
Use Reporting and Maintenance Tools
Explore Endpoint Troubleshooting Tools
Examine the Integration between Unity Connection and Cisco Unified CM
Manage Unity Connection Users

Understanding Cisco Collaboration Foundations (CLFNDU) Objectives

This training will help you:
Administer a single-site Cisco Unified Communications Manager
handling daily tasks such as add
moves
changes and deletions of phones
video endpoints
and users
Configure Jabber devices and implement common endpoint features including call park
shared lines
pickup groups
and phone button templates
Introduce you to the SIP protocol
how calls are connected
and how media codes are determined
Introduce you to the capabilities and basic configuration of an SIP gateway for PSTN access
Introduce you to the dial plan elements used to route calls
and the class-of-service capabilities to control who can route calls where
Administer Cisco Unity Connection handling daily tasks such as add
moves
and changes and deletions of voicemail boxes and users
After taking this course
you should be able to:
Define collaboration and describe the main purpose of key devices in a Cisco collaboration on-premise
hybrid
and cloud deployment model
Configure and modify required parameters in Cisco Unified Communications Manager (CM) including service activation
enterprise parameters
CM groups
time settings
and device pool
Deploy and troubleshoot IP phones via auto registration and manual configuration within Cisco Unified CM
Describe the call setup and teardown process for a SIP device including codec negotiation using Session Description Protocol (SDP) and media channel setup
Manage Cisco Unified CM user accounts (local and via Lightweight Directory Access Protocol `{`LDAP`}`) including the role/group
service profile
UC service
and credential policy
Configure dial plan elements within a single site Cisco Unified CM deployment including Route Groups
Local Route Group
Route Lists
Route Patterns
Translation Patterns
Transforms
SIP Trunks
and SIP Route Patterns
Configure Class of Control on Cisco Unified CM to control which devices and lines have access to services
Configure Cisco Unified CM for Cisco Jabber and implement common endpoint features including call park
softkeys
shared lines
and pickup groups
Deploy a simple SIP dial plan on a Cisco Integrated Service Routers (ISR) gateway to enable access to the PSTN network
Manage Cisco UCM access to media resources available within Cisco UCM and Cisco ISR gateways
Describe tools for reporting and maintenance including Unified Reports
Cisco Real-Time Monitoring Tool (RTMT)
Disaster Recovery System (DRS)
and Call Detail Records (CDRs) within Cisco Unified CM
Describe additional considerations for deploying video endpoints in Cisco Unified CM
Describe the integration of Cisco Unity® with Cisco Unified CM and the default call handler

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Key Point of Training Programs

Understanding Cisco Collaboration Foundations (CLFNDU) Prerequisites

Who should attend
Students preparing to take the CCNP Collaboration certification
Network administrators
Network engineers
Systems engineers
Prerequisites
This course is intended to be an entry-level course. There are no specific prerequisite Cisco courses; however, the following skills are required:

Internet web browser usability knowledge and general computer usage
Knowledge of Cisco Internetwork Operating System (Cisco IOS®) command line
Understanding Cisco Collaboration Foundations (CLFNDU) Course Format

Live Virtual Course
Understanding Cisco Collaboration Foundations (CLFNDU) Outline

Define Collaboration Technology and Benefits
Administering Initial Parameters for Cisco Unified Communications Manager
Exploring Endpoints and the Registration Process
Exploring Codecs and Call Signaling
Managing Users in Cisco Unified Communication Manager
Describing a Basic Dial Plan
Describing Class of Service
Enabling Endpoints and Features
Describing the Cisco ISR as a Voice Gateway
Exploring Cisco Unified Communication Manager Media Resources
Reporting and Maintenance
Exploring Additional Requirements for Video Endpoints
Describing Cisco Unity Connection