Who Should Attend: Business analysts, IT professionals, managers, or any business professional seeking practical systems-thinking skills.
Who Should Attend: Business analysts, IT professionals, managers, or any business professional seeking practical systems-thinking skills.
In-Person
Online
Competencies Covered
Business Analysis Planning & Monitoring
Planning Business Analysis Approach, Stakeholder Engagement, Governance, and Information Management
Elicitation & Collaboration
Preparing for and conducting elicitation, confirming results, and managing stakeholder collaboration
Requirements Life Cycle Management
Tracing, maintaining, prioritizing, assessing, and approving requirements
Strategy Analysis
Analyzing the current state, defining the future state, and assessing risks
Requirements Analysis & Design Definition
Specifying, modeling, verifying, and validating requirements
Defining design options and recommending solutions
Solution Evaluation
Measuring performance, assessing limitations, and recommending improvements
Underlying Competencies
Analytical Thinking & Problem-Solving, Business Knowledge, Communication, Interaction Skills, and Technology Tools
Course Outline Summary
Introduction
Understanding Business Analysis and its relevance today
Recognizing the System Development Life Cycle (SDLC) and various approaches
Strategy Analysis
Defining Strategy Analysis and identifying key information sources
Defining the Scope
Identifying current issues and future benefits
Recognizing affected functional areas and stakeholders
Outlining preliminary project scope and objectives
Procedure Analysis
Analyzing processes and creating models such as activity diagrams (swim lane diagrams)
Breaking down activities into process scripts
Stakeholder Interviews
Learning best practices for preparing, conducting, and capturing stakeholder input
Practicing interview techniques
Requirements, Assumptions, and Constraints
Establishing SMART requirements and identifying functional and non-functional needs
Recognizing project assumptions and constraints
Defining a Solution
Managing scope and change within solution design
Understanding system improvement vs. system redesign
Evaluating solution impact
Solution Implementation Planning
Identifying tasks, estimating time, and allocating resources for implementation
Management Presentation
Organizing and presenting deliverables in a professional decision package
Practicing executive-level communication skills
This workshop empowers professionals with the knowledge and practical experience needed to excel in business analysis and drive successful project outcomes.