Included in the training materials is the book ``Business Analysis, Third Edition`` by Paul, Debra, et al., published by BCS, The Chartered Institute for IT, 2014, ISBN 9781780172774.
None
Included in the training materials is the book ``Business Analysis, Third Edition`` by Paul, Debra, et al., published by BCS, The Chartered Institute for IT, 2014, ISBN 9781780172774.
None
In-Person
Online
Module 1: The Business Change Life Cycle
The role of the Business Analyst in the business change life cycle
Producing the business case
Other roles in the business change lifecycle
The framework for business analysis activities
Relating business analysis to strategic analysis, definition, and IT systems analysis
The holistic approach to business analysis
Module 2: Understanding the Strategic Context
Analyzing the business environment
Internal and external environments
Analyzing the business with SWOT analysis
Developing business metrics
Identifying your Critical Success Factors (CSF)
Creating Key Performance Indicators (KPI)
Identifying critical success with the Balanced Business Scorecard
Module 3: Project Discipline for Business Analysis Studies
Reading the Terms of Reference or Project Initiation Document
OSCAR (objectives, scope, constraints, authority and resources)
What does the business wish to achieve and deliver?
Creating SMART objectives
Module 4: Understanding the Business Situation
Stakeholder identification
Using the Stakeholder wheel
Overview of investigative techniques
Representing a holistic view of the business situation
Generating Rich pictures
Making Mind Maps
Module 5: Analyzing Stakeholder Perspectives
Stakeholder analysis and management
Power/Interest Grid
Stakeholder management strategies
Identifying and defining different perspectives
Contrasting different stakeholder perspectives
Analyzing the root cause with CATWOE
Module 6: Analyzing and Modeling Business Activities
Developing a Business Activity Model
Depicting business perspectives with a Business Activity Model (BAM)
Describing the BAM process and notation
Identifying business events
Analyzing business rules
Distinguishing between business rule types
Recognizing business rules levels of constraint
Building the Consensus Business Activity Model
Identifying differences between business activity models
Negotiating to resolve conflicts
Module 7: Identifying Potential Solutions
Gap analysis - comparing the ideal and existing systems
Outlining the gap analysis process
Identifying inputs to, and outputs from, gap analysis
Defining a new business model
Exploiting areas for change - processes, people, technology and organization
Identifying requirements using business activity and business process models
Classifying models that document and analyze requirements
Recognizing data/processing requirements
Module 8: Making the Business Case
The Business Case lifecycle
Structuring the business case
Identifying and shortlisting options for business change
Identifying and categorizing costs and benefits
Classifying tangible and intangible costs and benefits
Investment appraisal techniques
Risk and impact identification, categorization, and management
Identifying and assessing risk impact and probability
Risk management approaches